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Comfort Inn & Suites
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Reviews (183)
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All reviewsyogurtsix flagsroom was cleanqueen suitesitting areamake your own wafflesnever heard any noiseeasy access to the interstateindustrial parkhot tubbig eslept greatfree breakfastcoffee tableother hotelsgas fireplacesee you next year
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Reviewed May 24, 2010

Stayed here one night and it was quiet. It's easy to see why this could be noisy during the winter as it's right across the street from the arena. Check-in was seamless and the morning breakfast standard. The rooms, however were quite small.

  • Stayed: May 2010, traveled as a couple
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Thank Freedom50plus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2010

This property has been recently renovated and everything looks great! The new furniture is very rich looking, I enjoyed my room very much. The staff was friendly and helpful. The breakfast offered a nice selection of goodies. This property is centrally located which made my business plans so much easier. I would highly recommend Comfort Inn & Suites West Springfield to anyone looking for a great place to stay!

  • Stayed: December 2009, traveled on business
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Thank WorkingHard12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2009

This will be last time we use this hotel for hockey tournament. We make a reservation for a suite and thy give us a regular room. The hotel security kicks you out of the hallways at 5 PM if you try to talk to others. The first floor had water leaks every time the 2nd floor flushed their toilet. this hotel maybe close to the hockey rink, but I rather drive a 1/2 hour and stay at a place where I am more comfortable and able to enjoy myself.

  • Stayed: November 2009, traveled with family
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Thank Talking_Tony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2009

Though our room smelled like Old Chinese food, it was very clean, and though it was not fancy, it was very comfortable. There was a sofa, dresser, closet with ironing board, and a large tv. We got our dinner to go (from Cal's -- would NOT recommend it -- terrible food for high prices), but relaxed in our Comfort Inn room. It was like being at home on vacation!

The best part, however, was the bed. The mattress was just the right kind of firm, with soft sheets with a nice blanket, and wonderful pillows. It was the best night's sleep I've had in quite a while (I've been away from home). Truly wonderful!

The bathroom was okay; it looked a bit run-down; the shower was not pleasurable (just a bit of water squirting out), just there for utility's sake, and the shampoo and conditioner, though nice to have, didn't smell that good. The soap also didn't seem to be very good quality.

The hotel itself has really friendly, helpful staff, and it was quiet, which was really nice.
And, they do have FREE DSL, and, a parking lot. They offer a free breakfast in the morning, but given the negative reviews, we went to Friendly's (down the road) instead.

The Comfort Inn is a remarkably good place to stay for the price given the comfort, friendly staff, peace, and quiet.

  • Stayed: November 2009, traveled on business
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Thank Litgirl24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2009

The receptionist upgraded us into a suite with full kitchen equipment. Indeed the second night we brought in chinese food and had a great meal in our unit. The hotel is clean and the bed are comfortable. The staff is very friendly. The location is an office complex with an ice center across the street, very quiet area. The rate for us, seniors over 60, was very reasonable.

Stayed: October 2009, traveled as a couple
Thank SouthJerseyEatwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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