This hotel was under construction while we stayed, but we didn't really notice. I have stayed in hundreds of hotels and this was by far the best experience I have ever had for a quick overnight stay. Everyone was so friendly and accommodating! After a terrible and rude experience at the Howard Johnson in Holyoke, we arrived at the Comfort Inn. We met Marvin when we checked in at 2am. He was sitting at the front desk instead of hiding in the back somewhere and he greeted me with a friendly smile and assured me that he would have everything taken care of quickly so that I could get some rest. In the morning as I was walking to the breakfast room, the housekeepers greeted me with genuine smiles and talked to me. The girl running the breakfast room was very sweet and accomodating; I got there late and needed some milk for my son and she went into the back to get it for me. Any other place I have stayed has told me it was after breakfast hours if I asked for anything. When I checked out, the assistant manager was very friendly and told me about all of their renovations and asked me to come back and see them-I will most definitely stay there again the next time I am in the area. AMAZING!!
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- Also Known As:
- Comfort Hotel West Springfield
- Comfort Inn And Suites
- Comfort Inn West Springfield
- West Springfield Comfort Inn