Overall I was satisfied with my stay, can't give the facility a 5 rating because of a few minor issues. First, in an effort to reduce energy consumption (good idea) our room had a sensor to detect when people were in the room. A/C and heat go to an offset if no motion detected in 2 hours. So, during our stay when the weather was hot, the A/C needed to be on at night while we slept. I think a wall blocked the sensor from the bed, so I had to get up and move around in front of the sensor to get the air back on. Also, the fan would not stay running and this is a must if you are a light sleeper. This hotel is only set back maybe 100 feet from a four lane highway and is in a large shopping/commercial area. There is a lot of noise, even with Hampton's typical good job of soundproofing, you will hear noises all night. The fan running helps drown out some of these noises.
The rooms were clean, housekeeping does a good job and the bed was comfortable. The breakfast selection was typical Hampton selections, but because the hotel was so busy, the attendant had a difficult time keeping up with demand. I might suggest a second helper when the hotel is booked so full.
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- Also Known As:
- Hampton Inn West Springfield Hotel West Springfield
- West Springfield Hampton Inn