Three of us went to IHOP in West Springfield Mass, yesterday, (a Friday) for a 10 a.m. breakfast. It was crowded, but we were seated immediately when we went in. (One of the friends who was with us said this is not always the case, as sometimes, there is a waiting line. There are benches to sit on if that's the case, and you're usually in your seat within 10 minutes.)
Once seated, the waitress arrived immediately with a pot of coffee (good/strong) which is left on your table (An idea I like--no waiting for refills this way.)
We made three different breakfast selections, and they were delivered to the table promptly --less than 10 minutes after we ordered. The waitress then refilled the coffee pot, and came back a couple of times during the meal to check on us.
Everything on our plates was cooked as we'd requested. My eggs, over easy and perfectly done. My companion's, poached, and again, cooked properly. Bacon and meats were also as they should be. The bacon crispy, the ham moist and not overly salty or dried out, the sausage tasty and not extremely greasy. Overall, everything was very tasty, and there was plenty of food. (4 strips of bacon, 2 good size pieces of ham, etc.)
There was a variety of syrups for the pancakes, including strawberry, traditional, blueberry, etc. and these are also left on the table. (Nice not to have skimpy little "tubs" of syrup!)
The reason for 4 stars, not 5 is --noise! The place was crowded, as I said, and the level of noise was up there. To be expected, I guess, with a crowd, but it made for a less than perfectly relaxing breakfast atmosphere.
Oh, one last thing that added to the noise (but it was cute) was repeated singing by the staff to patrons who were celebrating a birthday. Again, cute.
We had a buy-one-get-one breakfast coupon, so the bill was VERY inexpensive for the three of us. But it would have been anyway, since the menu prices were all reasonable.
All in all, this IHOP offers good food, good service, and good value.
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