We recently stayed here to attend a family graduation nearby. We had some difficulty with reservations since the reservation did not "take" on the website so I had to call for help. When we arrived, I was informed that I would be charged for both reservations even though it was clear that it was a mistake. With some patient explaining, the front desk person eventually understood the situation and did not pass on an extra charge. We found them to be otherwise friendly and accommodating. The hotel is fine for the price and a good location if you need to be near colleges in Amherst or Northampton. It is run down and a non-smoking room had a distinct odor of cigarettes. I would not classify it as dirty but it is not sparkling clean. If you are especially fastidious, this may not be the place for you although there is not a lot to choose from in this area. Mattresses were a tad soft for me. Wi-fi was easy and cheap. The kitchen looked handy if you have kids although we did not use it during our short stay. There is also a basement pool that sounded like it was full of kids during our stay. No restaurant but there is an IHOP around the corner with friendly waitresses and the usual menu choices. All in all, a good value for the money but don't expect the Ritz.
- Official Description (provided by the hotel):
- The Candlewood Suites Hotel-West Springfield is conveniently located in Western Massachusetts at the crossroads I-91 and I-90 (Mass Pike). We are an all suite, extended stay hotel. Whether you are relocating or undergoing a construction project, and are looking for temporary lodging, we are the perfect place for your next stay and a great alternative to a corporate housing apartment. We offer a completely equipped full kitchen with microwave, stove top, dishwasher, disposal and a full size refrigerator with ice maker. Room amenities include coffee maker, iron with ironing board, hairdryer, clock radio, CD/DVD player and a 32 inch flat screen TV with 5 movie channels including HBO and Showtime, over-sized executive desk with free high-speed wire and wireless Internet access and two separate phone lines with voicemail. Borrow your favorites from our free DVD hotel library. Work off some stress in our complimentary nautilus center, then take a dip in our indoor pool or Jacuzzi. Enjoy the outdoors in our Gazebo with gas grill. To curb those late night cravings, visit the Candlewood Cupboard where you can purchase food and sundry items at value prices. Take advantage of our on site complimentary laundry facility. We are a pet friendly hotel. Whether your trip is for business or pleasure, our hotel can offer you the best value in the West Springfield/Springfield area. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotwire, Hotels.com, Priceline, Cheap Tickets and HotelQuickly so you can book your Candlewood Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Candlewood Hotel West Springfield
- Candlewood Suites West Springfield
- Candlewood West Springfield
- West Springfield Candlewood Suites