We were here in 2010, 2011 and had a great experience. This time not so much, except for the lovely lady at the front desk. Conditions are filthy and sub par. Our room was dirty, food left in refrigerator and hair in the toilette from the guest before. Plus the toliette barely worked properly. Lots and lots of familes "living" there, and a bunch of guys hanging out in front smoking and drinking right outside the front entrance, every night. Did not feel safe at all. Too bad, for it had been wonderful. I saw one poor woman who had traveled from Africa to visit her daughter, who had reservations, arrived exhausted to find out there were no rooms left! How dare they! I cannot recommend nor ever visit again. The lovely young lady at the front desk has too much class to work there. Any up-scale hotel would be happy to have her.
- Official Description (provided by the hotel):
- The Candlewood Suites Hotel-West Springfield is conveniently located in Western Massachusetts at the crossroads I-91 and I-90 (Mass Pike). We are an all suite, extended stay hotel. Whether you are relocating or undergoing a construction project, and are looking for temporary lodging, we are the perfect place for your next stay and a great alternative to a corporate housing apartment. We offer a completely equipped full kitchen with microwave, stove top, dishwasher, disposal and a full size refrigerator with ice maker. Room amenities include coffee maker, iron with ironing board, hairdryer, clock radio, CD/DVD player and a 32 inch flat screen TV with 5 movie channels including HBO and Showtime, over-sized executive desk with free high-speed wire and wireless Internet access and two separate phone lines with voicemail. Borrow your favorites from our free DVD hotel library. Work off some stress in our complimentary nautilus center, then take a dip in our indoor pool or Jacuzzi. Enjoy the outdoors in our Gazebo with gas grill. To curb those late night cravings, visit the Candlewood Cupboard where you can purchase food and sundry items at value prices. Take advantage of our on site complimentary laundry facility. We are a pet friendly hotel. Whether your trip is for business or pleasure, our hotel can offer you the best value in the West Springfield/Springfield area. ... more less
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- Also Known As:
- Candlewood Hotel West Springfield
- Candlewood Suites West Springfield
- Candlewood West Springfield
- West Springfield Candlewood Suites