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“Great Extended Stay Hotel”

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Red Roof PLUS+ West Springfield
Ranked #5 of 17 Hotels in West Springfield
Certificate of Excellence
Williamsport, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Extended Stay Hotel”
Reviewed November 12, 2012

Myself and my Business Partner stayed at this hotel for a month...great place to stay for a long duration or just for a couple of nights...new rooms are excellent...hotel staff is very friendly and easy to work with...cleaning staff is also great..and the manager is simply amazing! I would recommend this hotel to anyone staying in the area...we will be going back for another extended stay...Thanks so much for making the travel time much more bearable!!!

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pkarge1811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review, November 13, 2012
Dear valued guest,
We are thrilled to hear that you enjoyed your stay with us so much that you plan to return. We strive to make every guest, a return guest. Thank you for taking the time to tell other travelers about your experience with us. See you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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260 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Southeast Florida
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 23, 2012

We stayed here 2 nights while visiting friends in the area. The furnishings were well appointed, the mattress firm, the room was clean and we slept quite well. Of course, Red Roof prices are very reasonable, but it is the quality that made it a good value. Would definitely stay here again. It was conveniently located to highways for travel.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank TraditionFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review, October 25, 2012
Dear valued guest,
Thank you for writing a review for our newly renovated rooms. We appreciate your staying with us and hope that you visit us again really soon. Have a wonderful day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LONDON
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 20, 2012

I stayed here for one night on business.

The reception staff were quite unwelcoming, both on check-in and out, but maybe i shouldn't expect great service from a place like this.

However, the room was SPARKLING clean and smelled very fresh. It was a great size, with a big tv and big bed, and a large separate desk area. The wi-fi is free, if painfully slow and unreliable.

Noise wasn't an issue, either from neighbours or the Hooters next door.

I would recommend this place, certainly over the Hampton Inn up the road.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DJANDYHARDING
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review, October 22, 2012
Dear valued guest,
Thank you for writing a review for our hotel. We are happy that you find our newly renovated room a good value. I am sorry that you did not find our staff be friendly. We strive top provide excellent customer service at all times. Your comments will be shared with the front desk staff . We hope that you will not let this deter you from staying with us in the future. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dennis, Massachusetts
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 16, 2012

I was in town for the Big E, so hotel prices were higher than usual. This hotel is next to Hooters, so there is late-night activity.

Friendly staff and an amazingly well designed, renovated room were a surprise. A pergo floor and area rug are brilliant, so much more hygienic than a wall-to-wall carpet! Modern design, work desk with proper chair, comfortable beds. There is another restaurant next door, too. This hotel was just fine and much less expensive than the Courtyard behind it (although again, prices are inflated during the fair.)

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CapeCodRealtor1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review, October 17, 2012
Dear valued guest,
We are glad that you chose to stay with us. Nothing makes us happier than a guest loving our newly renovated rooms. We are thrilled that you like our new hard wood floors are carpeting around the beds. If you come to the Big E next year or find yourself in the area before then, please call us to book a room. We will be happy to help in your lodging neeeds.

Thank you,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Massachusetts
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 11, 2012

I needed a place to stay that was pleasant, inexpensive, and where I could get needed rest. It was a pleasant stay. Close to many ammenities. If I need to I would return. I highly reccommend it. Online booking a breeze.

  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with cheaprooms.com

Helpful?
Thank esantiagoayala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review, October 17, 2012
Dear valued guest,
Thank you for taking the time to tell other potential guests about your stay. We are happy to hear that you highly recommend our new rooms. We hope you will be back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Island
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 7, 2012

Check in was easy. The lobby smelled great. We were given a room with a microwave and small fridge even though that was not what I reserved. The room was very clean. The bed (king size) was comfortable. Bathroom was spotless. I would stay here again. The rate was very reasonable. Loved that On the Border was next door as well.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank paisley201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review, October 8, 2012
Dear valued guest,
I am happy to hear that you enjoyed your newly renovated room. Thank you for taking the time out of your busy day to let other travelers know about us. We hope that you choose us again in your future travels.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iowa City, Iowa
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 7, 2012

Stayed as a stopover one night recently. The room was decent, the layout business person friendly and our check-in was friendly. The door didn't close great - seems to be a thing with Red Roof. A nice place - not spectacular and a good value. I would say that it isn't in the greatest neighhborhood.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Craig T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review, October 8, 2012
Dear valued guest,
I am happy to hear that you enjoyed your newly renovated room. I am happy that you found our staff to be accomodating and friendly. Thank you for taking the time out of your busy day to let other travelers know about us. We hope that you choose us again in your future travels.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof PLUS+ West Springfield

Property: Red Roof PLUS+ West Springfield
Address: 1254 Riverdale St, I-91 at Riverdale Street, Exit #13-A, West Springfield, MA 01089-4915
Location: United States > Massachusetts > West Springfield
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #5 of 17 Hotels in West Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Red Roof PLUS+ West Springfield 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Red Roof Inn West Springfield Hotel West Springfield
West Springfield Red Roof Inn

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