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“Why was my reservation cancelled??”

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Cranberry Gardens Inn
Ranked #3 of 4 Wareham B&B and Inns
Canton, Ohio
2 reviews
“Why was my reservation cancelled??”
Reviewed July 10, 2014

In March, 2014 I made a reservation to stay at Cranberry Garden Inn in August while attending the Cape Verdean Festival in Onset. Even though I gave my credit card to hold the rooms, the owner called me in July to inform me that the rooms were now being rented to others and my reservation was cancelled. I wonder why??? He said that he had not heard from me lately so he wasn't sure we still wanted the rooms. I asked him why he should have to hear from me when I had already given my credit card number along with an e-mail that stated "we will definitely us the three rooms...." His response was something like -- I'm sorry but those things happen. I'm sure you can find some other place to stay. Again, I wonder why???

Stayed July 2014, traveled with family
Helpful?
Thank saperry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bluellie, Owner at Cranberry Gardens Inn, responded to this review, September 15, 2014
We apologize for any inconvenience we caused due to this misunderstanding and lack of communications with the displeased guest. We will always honor any reservations which have been confirmed with a credit card (we do not charge the card until you have stayed at the Inn). It is our policy to be courteous and honorable and we welcome guests to stay with us from around the world.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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13 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Vermontville, New York
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 31, 2014

We recently spent two nights at Cranberry Gardens Inn in the Daffodil Room. This comfortable, friendly home was just what we needed after traveling for a month. It was quiet and allowed us to get much needed rest. David was an outstanding host and encouraged us to use the house as our own. The sunroom is the perfect place for breakfast in warmer weather. Breakfast was made to order and a bowl of cut up fresh fruit awaited us in the morning. David made delicious cheese omlettes for us.
The perfect spot for a cape holiday.
Carol & David

Room Tip: a good variety of room choices.
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  • Stayed May 2014, traveled on business
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Helpful?
1 Thank westea1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 13, 2013

This is a charming place on a quiet street in Wareham. Our hosts were very inviting. This is a century-old house with all of the expected charm - a great sitting room, sun room and outside porch. We were in the 3rd floor suite which had a tight staircase and low ceilings - great character!

This is definitely on our list for the next time we are in the area.

  • Stayed September 2013, traveled with friends
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Helpful?
1 Thank xxxx06_10_2014DR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA
Level 4 Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 21, 2012

David and Meg "make" the Cranberry Gardens Inn. We enjoyed our one night stay in their pretty home in this quiet town, and had a delicious dinner on nearby tavern's porch thanks to their suggestion. The Cranberry Room (with private bath) was quite small but for our short stay it was fine. Everything was clean and fresh. Breakfast the next morning offered fresh fruit, large muffins, coffee/tea/juice, and our choice of a hot entree. The French Toast we both chose was made with whole grain bread, something I would have liked to know in advance since I only like white bread for French Toast, but was nicely presented and served with sliced ham. We also were treated to a glass of wine and an offer of beer the previous evening. All was as understated as we like, and yet both Meg and David were happy to engage us in conversation whenever we liked.

Room Tip: Choose the Cranberry Room for a private (albeit quite small) bathroom, or the Daffodil Room if you n...
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  • Stayed June 2012, traveled with family
    • Value
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Helpful?
1 Thank susanpete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 2, 2011

Was here for a week and have no complaints. They were so attentive and would always ask what we would like for breakfast and sure enough it was made for us and we asked for one thing we thought they would not make. They asked us how to make it and in the morning we had it for breakfast. Our grandson played in the Cape League so if you enjoy good baseball the Wareham Gatemen field is really close, and an easy walk to it. I can not say enough about the care keepers so personable and accommodating. Close to Onset and some really great restaurants. Highly recommend.

Room Tip: Stayed in Cranberry Room.
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  • Stayed July 2011, traveled with family
    • Value
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Helpful?
1 Thank bassfri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schenectady, NY
Level 4 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 7, 2009

We stayed here for one night, with later plans for visiting Cape Cod during the following week. The house and surrounding land is very nice, and there is a nice front porch, as well as a nice back porch (for breakfast). We had the 3rd floor room, which was fine for us, but has a bit of a windy stair, plus note that the bathroom in that room has a tub with a handheld shower, but I think the two rooms on the 2nd floor have a full shower. We enjoyed talking to the other travelers in the living room, and we had a great breakfast in the morning with fruit, pancakes, coffee, and other fine things. ...A nice breakfast on the porch with coffee and the Boston Globe! In the evening we did walk around the town a bit, and saw the Cape Cod Railway station down the street. There were also a few restaurants and shops within a couple blocks walking distance. This location was very nice for getting an early morning jump over the bridge to Cape Cod.

  • Stayed July 2008, traveled as a couple
    • Value
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Helpful?
3 Thank EFive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cranberry Gardens Inn

Property: Cranberry Gardens Inn
Address: 105 High St, Wareham, MA 02571-2053
Location: United States > Massachusetts > Wareham
Amenities:
Free Breakfast Free Parking Children Activities (Kid / Family Friendly)
Hotel Style:
Ranked #3 of 4 B&Bs / Inns in Wareham
Price Range (Based on Average Rates): $$
Number of rooms: 3
Official Description (provided by the hotel):
Beautiful New England inn, owned and operated by a warm and hospitable couple, who strive to make your stay comfortable and fun. Full home made breakfasts. Private baths, relaxing porches overlooking expansive and private yard. Conveniently located one hour from Boston and Providence, RI airports, Newport, RI, historic Plymouth, Cape Cod and the Islands (Nantucket and Martha's Vineyard) and beautiful beaches. You will return once you have experienced this charming home away from home! ... more   less 
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