We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best Western Plus Waltham Boston
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Good 3.5/5
  • Free Parking
  • Breakfast included
View Hotel
Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Very Good 4/5
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Very Good 4/5
Certificate of Excellence
  • Pool
  • Restaurant
View Hotel
Average 3/5
  • Free Parking
View Hotel
Very Good 4/5
  • Free Wifi
  • Free Parking
View Hotel
Average 3/5
  • Free Wifi
  • Free Parking
View Hotel
Very Good 4/5
Certificate of Excellence
  • Free Parking
  • Breakfast included
View Hotel
Very Good 4/5
  • Free Wifi
  • Free Parking
Reviews (538)
Filter reviews
538 results
Traveler rating
226
166
83
34
29
Traveler type
Time of year
LanguageAll languages
More languages
226
166
83
34
29
Show reviews that mention
All reviewscopper house taverngeneral manageryogurtbreakfast roomindoor poolpancakesvisiting familyrestaurant barbed was comfortablewould definitely stay here againa great place to stayoff the highwayroom was largeexcellent stayfree breakfastfront desk stafffree parking
FilterAll languages
Updating list...
375 - 380 of 538 reviews
Reviewed July 22, 2014

I was very impressed by the consistently friendly staff, the clean accommodation, and the extremely comfortable beds. The pool was clean and the added benefit of the attached restaurant made my 15 nights perfect. Easy access to Cambridge and other little communities like Needham.

  • Stayed: June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 790pamelas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margot F, General Manager at Best Western Plus Waltham Boston, responded to this reviewResponded July 24, 2014

Dear 790Pamelas,

I am always glad to hear from a satisfied guest. I am happy that we could accommodate all of your needs. The Copper House Tavern is a great place to eat and to relax and you couldn't ask for anything closer! I look forward to seeing you in the future and please contact me if I can be of any assistance.

Sincerely,

Margot Fenton
General Manager
BEST WESTERN TLC Hotel
Waltham, MA 02451

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2014

This is an excellent hotel. The staff is among the friendliest and most efficient of any we've met in the past. When our phone request for a handicapped room was not in the system when we checked in, the person at the front desk quickly and personally moved us and our belongings to a handicapped room. The room was clean, quiet, and comfortable. Every employee we encountered was friendly, courteous, and knowledgeable. We travel to this area 2 or 3 times a year, and we will definitely stay at this hotel again!!

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Margery R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margot F, General Manager at Best Western Plus Waltham Boston, responded to this reviewResponded July 24, 2014

Dear Margery R,

What a wonderful review!!! I posted your comments so that my whole staff could read them. Thank you, Margery, for putting a smile on the face of every member of the BEST WESTERN TLC Hotel staff. You and your family are a joy to have as guests and if there is anything you need just ask.

Thank you,

Margot Fenton
General Manager
BEST WESTERN TLC Hotel
Waltham, MA 02451

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2014

Hotel was clean. Staff was very friendly. Free Breakfast was okay. They have a restaurant in house which looked good. The gym is really small and limited. Nice pool for summer stay overs. Not too many near by places to eat.

  • Stayed: July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Jefferson L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margot F, General Manager at Best Western Plus Waltham Boston, responded to this reviewResponded July 22, 2014

Dear Jefferson L,

I am glad to hear that you enjoyed your stay. We are opening our new Breakfast Room next week and there will be a much larger variety of items on the menu. We will have healthier choices, hot items and fresh fruit. There will also be pancakes with warm syrup, hot oatmeal in a variety of flavors, and an assortment of fresh pastries. I hope to see you in the future and thank you for staying at the BEST WESTERN TLC Hotel.

Sincerely,

Margot Fenton
General Manager
BEST WESTERN TLC Hotel
Waltham, MA 02451

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2014

Clean room and bed. Great breakfast. Easy access to Boston and surrounding areas. Staff members are very helpful and knowledgeable. We are very heppy to stay in this hotel and will come back again in the near future.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Yingmei Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margot F, General Manager at Best Western Plus Waltham Boston, responded to this reviewResponded July 13, 2014

Dear Yingmei Y,

Thank you so much for the wonderful review. I am always happy to hear that you and your family had a good experience at the BEST WESTERN TLC Hotel. We pride ourselves on our good customer service and on our cleanliness. I will pass on your comments to my staff. I look forward to having you come stay with us in the future. Thank you.

Sincerely,

Margot Fenton
General Manager
BEST WESTERN TLC Hotel
Waltham, MA 02451

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2014

This was my 3rd stay at this hotel. There was trash in the trash cans, food in the refrigerator, a broken privacy lock, a broken handle to the room next door, a broken latch and open door on the balcony door. The hotel looks great from the outside and the lobby. Caring people at the desk. But clearly a housekeeping problem. Once they get the housekeeping straight it will be a great place. Close to the highway so it is convenient to get there.

  • Stayed: June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank BF61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margot F, General Manager at Best Western Plus Waltham Boston, responded to this reviewResponded July 8, 2014

Dear BF61,

Thank you for your feedback. I want to apologize for the condition of your room. I have spoken to the Housekeeping Manager and the situation has been rectified. Please call or e-mail me so that I may discuss the situation with you in further detail.

Sincerely,

Margot Fenton
General Manager
BEST WESTERN TLC Hotel
Waltham, MA 02451

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews