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“Pretty Solid Hotel for Business Travel”

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Courtyard Boston Waltham
Ranked #4 of 11 Hotels in Waltham
Certificate of Excellence
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Pretty Solid Hotel for Business Travel”
Reviewed July 31, 2014

Look and Feel - It's a Courtyard - nothing too fancy - not like a hipster hotel in the City - the decor is pretty modern but a few years dated, overall the place is kept nice and clean.

Fitness Area - open 24hrs; decent equipment

Pool / Hot Tub Area - open until 11, Hot tub is nice and warm - probably about 102 degrees; pool too small for swimming laps, but does have a handicapped accessible lift

Rooms - Clean, mini-fridge shower has hot water. The toilet in my room didn't flush well at first, but I contacted maintenance and they fixed it up in short order.

Bistro / Eats - not bad, Starbucks coffee, they have beer and other alcoholic beverages, sandwiches and nice little meals - nothing fancy, but solid.

Parking - decent, not a ton of it - but better than a lot of Boston.

Staff - friendly and accommodating.

Overall - it's nice that it is near the 95 and 90 freeways, so you can get places quickly. You are about 20 mins from Boston proper and there are places to eat and shop in the area. If you are a family looking for a decent place to stay at a reasonable rate outside of the city, this isn't a bad choice - and if you are a business traveler and have to go to Forefront Center for Meetings & Conferences, this place is just down the block. It's clean, decent food onsite, hot water in the shower and hot tub (a surprising rarity now-a-days - I have stayed at places for twice the price with cold showers). It's not going to blow your mind with uniqueness, but they deliver solidly.

  • Stayed July 2014, traveled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Ben L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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362 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 22, 2014

Stayed here for 2 nights in July and was pleasantly surprised. It was a lot nicer than I thought it would be. Very clean and well decorated. It id easy access to the city by train via the Riverside station.

  • Stayed July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank jaimebas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grafton, Massachusetts
1 review
Reviewed July 8, 2014

I honestly cannot say enough great things about this hotel- My now husband and I booked a block of rooms for our April wedding and Lisa Wowianko in the sales department was nothing but accommodating and professional. Not only that but the hotel is clean and the staff is friendly.

I would highly recommend this hotel for anyone looking for a block of rooms for their upcoming nuptials!

  • Stayed April 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Emilyanne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level 6 Contributor
726 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed June 19, 2014

My wife and I stopped here on a house-hunting trip in Waltham. The location is convenient, the facilities clean and well maintained. Fitness room was well equipped. Check-in was rather slow: there was only one agent doing the check-in. There was another person at the second front desk computer, pecking away while artfully ignoring the folks in line. The front desk agent explained that the other person was from housekeeping..... So why was she at the front desk??? Irritating. The lobby bar is open and inviting, with friendly and helpful bartenders. Wine selection was great. Ongoing construction limited the available parking, however. Nonetheless we did find a cozy "bed" for our car.

Room Tip: Ask for a room on a high floor away from the elevators
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Orso52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level 6 Contributor
131 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed June 17, 2014

Nice hotel is a very good location, convenient for business and greater Boston activities, the Mass Pike and Interstate Route 128/95. The desk staff are gracious and very helpful. The lobby restaurant is open, roomy, with room to spread out and work without interruption. Oddly though, room staff were knocking on the door at 8 am trying to enter the room. I did hear them at the door as I was in the bathroom, and was able to prevent entry. However, that is really too early to disturb clients, unless you specifically know they have left on business or checked out. So be sure to use your "Do Not Disturb" sign!

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank capecodrev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed June 8, 2014 via mobile

I stayed for 6 nights and this is the best 4* hotel I've ever stayed at. Everything worked, the best service I've ever received and nothing missing. Great beds, spotless rooms and facilities and I didn't have to ask for anything. A lot of thought has gone into the whole experience. The gym has clean towels on display, water to drink and decent facilities. The rooms have a good iron and ironing board. Difficult to get out of bed in the morning because it's that snug and warm. Some colleagues struggled to control the room temperature but I never had any such issues. Colleagues tell me it's the best hotel around here when comparing the competition in the same price range. Some poor colleagues were put up in the holiday inn express next door and the best Western.

Stayed June 2014, traveled on business
Helpful?
Thank Ozy78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winthrop, ME
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 4, 2014

It was hard to put a number on this rating. The hotel itself was very nice - decent restaurant, free Wi-fi, comfy bed, quiet, convenient, and friendly. However, after the long drive to get there, I crashed in the late afternoon for an hour, and as the room was still warm, was wearing only a t-shirt. I barely heard the knock on the door, but woke up quickly when the door OPENED and I heard a man walking in! Apparently he was a staff member sent to "fix the faceplate on my phone." He was legit, as he did this task in a my daughter's room next door, but his entry into my room was entirely inappropriate and made me feel unsafe in the hotel. Granted, I had not put a Do Not Disturb tag on the door handle, but I had had no idea a staff member would attempt to enter my room an hour after I checked in. He should not have entered the room without confirming my ok - what if I was on the toilet or in the shower, or getting dressed with music or headphones on? I will not stay here again - there are a half dozen other similarly priced hotels within a block of this place, and I have never had that happen anywhere else.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYWalthamGM, General Manager at Courtyard Boston Waltham, responded to this review, June 6, 2014
Dear Laura B,

We are truly very sorry about the interruption you experienced during your stay here and want you to rest assured that this is not a regular occurrence at our hotel. You are absolutely right--no member of our staff should be entering a guestroom after it is occupied for your safety, and our mistake in doing so is inexcusable. We do hope that you will allow us the opportunity to try to make this up to you. If you would like to discuss this incident further or if you are willing to give us another try, please email me at mgagnon@plhghotels.com. Thank you for taking the time to bring this to our attention.
Sincerely,
Melissa Gagnon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Boston Waltham

Property: Courtyard Boston Waltham
Address: 387 Winter St, Waltham, MA 02451-8714
Phone Number:
Location: United States > Massachusetts > Waltham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Waltham
#2 Business Hotel in Waltham
#3 Romantic Hotel in Waltham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Boston Waltham 3*
Number of rooms: 117
Official Description (provided by the hotel):
At the Courtyard by Marriott hotel in Waltham, you’re located strategically along Route 95/128 (America’s Technology Highway), and only 20 minutes to downtown Boston. You’re merely 10 minutes away from historic Lexington and Concord. Comfortable, chic, and altogether welcoming. Whether you’re here on business, visiting nearby schools, or are a weekend traveler using our perfectly located Waltham hotel as the easiest and most comfortable base from which to explore Greater Boston, we welcome you! Whatever your purpose in visiting, we’re out to make the Courtyard by Marriott hotel in Waltham your favorite place to stay in the Boston area. Need Starbucks to start your day? Go no further than our lobby. Also find delicious breakfast and dinner selections at our Bistro. Did you know we have an open-air fire pit? Not to mention our courtyard outdoor oasis, where you can enjoy a breath of fresh air with your morning coffee, or catch the last rays of the day’s sun. In addition to a restaurant, Courtyard by Marriott Waltham features an indoor pool and fitness center. Televisions come with cable/satellite channels. Guest rooms also feature complimentary wireless Internet access, complimentary high-speed (wired) Internet access, and air conditioning. ... more   less 
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Also Known As:
Courtyard Boston Waltham Hotel Waltham
Courtyard Waltham
Waltham Marriott
Waltham Courtyard

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