While I don't have the range of complaints regarding the hotel's cleanliness as several of the other reviewers do, I nonetheless am unlikely to return.
We stayed in Waltham in order to make an early morning appointment the next day at Children's Hospital for my daughter. She was recovering from foot surgery and therefore the one bed in the room would not be satisfactory. Upon check-in there were no double bed rooms with space, but we were given one with a pull out sofa couch instead. I was dismayed that I had to pull out a credit card on the spot and pay more for this, especially since the room was there. In the hospitality industry, a small upgrade is usually given gratis, especially under our family's circumstances. It left a bad taste in my mouth.
Additionally the sofa bed was extremely uncomforable and I tossed and turned all night.
Really, this building is really for an extended stay business traveler who is there so and needs cooking facilities.
I just saw that this lodging is rated last on the list and maybe the managers/owners should take heed and instead of writing lengthy letters of explanation for each and every review, actually invest the time to do something about the complaints.
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- Also Known As:
- Homestead Waltham Boston Hotel Waltham
- Extended Stay America Waltham
- Homestead Hotel Waltham