We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great weekend”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hilton Garden Inn Boston/Waltham
Ranked #3 of 11 Hotels in Waltham
Certificate of Excellence
GreenLeadersBronze level
Reviewed July 30, 2013

Had some last minute plans to stay in Boston and needed a place to stay. Not only was the Hilton reasonably priced but the service was exceptional. Check in was quick and painless. Would definitely stay at this Hilton again.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Mayra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (644)
Traveler rating
Traveler type
Time of year
Language

575 - 581 of 644 reviews

Reviewed July 25, 2013

Booked 5 rooms for our extended family as we had a family wedding in Cambridge and the Watertown area. The hotel staff was very welcoming and was very helpful. They went out of their way to greet us each time we entered the hotel and would ask us about our day (except the guy on night duty Saturday night who never looked up and did not acknowledge us). We came down every morning to have coffee and gather on comfy chairs/ couches in the lobby area. The rooms were very well equipped and comfortable. I called before booking and talked with a lady behind the desk and explained that only 3 of the 5 families had transportation (personal cars) and the 2 families that did not have cars needed to use public transportation. We were told as the time that the hotel had a shuttle and would be able to accommodate our travel needs. They would make sure to have the shuttle available as long as we gave ample notice. WELL...when we arrived in Boston and asked if the shuttle could pick us up near the T station we were then told that "our shuttles do not go out to the T stops and that we had to call a taxi." So, I asked what a taxi would cost and they said, "Should cost you about $40" WHAT? This was an unexpected surprise to us. They then told us we could take a bus to the hotel and proceeded to tell us how to combine the T with bus service. The bus took over 1.5 hours to get to the hotel from Cambridge. We then asked about the shuttle taking us to the reception in Watertown (as promised on the phone) and were told, "We do not have shuttle service on the weekend...I am sorry if someone told you that we could provide a shuttle." SO, we had to pay a taxi service to take us...another unexpected expense. On Sunday we went into Boston and ventured back to the hotel in the afternoon. The attendant at the front desk told us where to get the bus to take us back to the hotel. When we tried to catch the bus on Sunday afternoon to return to the hotel, the bus driver told us the bus DOES NOT go to the hotel on Sundays and gave us directions and suggestions for calling a cab to bring us to the hotel...we had to pay for another cab to take us to the hotel. Lastly, Monday morning we booked the shuttle to take us to a bus station where we could catch a T for the airport. The driver had to take a last minute business man to a meeting and as a result, we were going to miss the bus connection. Feeling really badly about the last minute inconvenience to us THE DRIVER WENT OUT OF HIS WAY TO MAKE SURE HE GOT US TO A BUS STATION THAT WOULD BRING US TO THE T. HE WAS FABULOUS AND THE HIGHLIGHT OF OUR STAY AT THE GARDEN INN. The conclusion to be made by this long, winded review is: DO NOT STAY AT THIS HOTEL IF YOU DO NOT HAVE A CAR. We were given some inaccurate information and this inaccurate information cost us extra expenses, extra time, and a lot of frustration. Lesson learned: DO NOT GO TO THIS HOTEL IF YOU NEED PUBLIC TRANSPORTATION.

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JULI4454
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2013

Comfortable, convenient, clean reasonably priced with good access to local Boston Colleges for family short trip. All hotel staff were excellent, much better than average. Close access to dinner restaurant across the street.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Joann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2013

We arrived at the Hilton after an unpleasant stay at the Red Roof Inn. Steve greeted us warmly, accommodated our room request and made us feel so welcome. He had nothing to do with our bad experience the night before but he made up for it with his great service and friendly smile. Excellent place to stay and amazing breakfast!!

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Georgina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2013

Overall a good experience, but the room we were assigned was cramped and not cleaned thoroughly. The drawers were not emptied prior to our arrival. The bed was so close to the desk chair that we had no convenient access to the windows and curtains.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank William H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 17, 2013

This hotel is really clean and fancy; close to the highway and interstate. Unfortunately, the walls are paper thin. I am a heavy sleeper; yet, I had a hard time sleeping because the people across the hallway were having sex and I could hear them. I could also hear the toilet flush all night long. The room was located on the top floor, and I can only imagine how much louder it had to be in lower floor rooms. Definitely not worth the money!

  • Stayed: July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Nadia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2013

Everyone of the hotel staff was very polite and helpful. I found that getting to the lobby was not too user friendly because taking the stairs did not lead to the lobby and for almost two weeks one of the elevator was out of commission.

  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Dennis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Waltham hotels
0.5 mi away
Embassy Suites by Hilton Boston / Waltham
0.1 mi away
Best Western TLC Hotel
Best Western TLC Hotel
#7 of 11 in Waltham
512 reviews
0.2 mi away
Courtyard Boston Waltham
Show Prices
Show Prices
Show Prices
0.2 mi away
The Westin Waltham-Boston
0.2 mi away
Holiday Inn Express Boston / Waltham
0.2 mi away
HYATT house Boston/Waltham
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Boston/Waltham? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Boston/Waltham

Address: 450 Totten Pond Rd, Waltham, MA 02451-2009
Phone Number:
Location: United States > Massachusetts > Waltham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Waltham
#1 Business Hotel in Waltham
#1 Family Hotel in Waltham
#3 Green Hotel in Waltham
Price Range: $110 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Boston/Waltham 3*
Number of rooms: 148
Official Description (provided by the hotel):
Located in the center of the Massachusetts Route 128 technology belt and 30 minutes from downtown Boston, the Hilton Garden Inn Boston/Waltham hotel helps you make the most of your time in the area. Great transport links keep you in easy reach of some of the area's top sites and attractions. Stay connected with complimentary WiFi and a 24-hour business center. Head to the fitness center for a workout or take a dip in the pool. Enjoy a cooked-to-order breakfast or delicious dinner at the Great American Grill(R). Our Waltham hotel offers a choice of unique function rooms, making it the perfect venue for your next Boston meeting or celebration. Minutes from Brandeis and Bentley Universities, this Boston hotel is perfect if you are in town to visit the kids at college or attend a reunion. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Hotels.com, Travelocity, Booking.com, Priceline, Hotwire, Orbitz, HotelsforEveryone, Cancelon, HotelQuickly, TripOnline SA, getaroom.com and Evoline ltd so you can book your Hilton Garden Inn Boston/Waltham reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Boston/Waltham Hotel Waltham
Hilton Garden Inn Waltham
Hilton Waltham
Waltham Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing