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HYATT house Boston/Waltham
Ranked #5 of 11 Hotels in Waltham
Certificate of Excellence
Wappingers Falls, New York
1 review
“Great stay low price”
Reviewed January 15, 2014

I stayed here for two nights for the Boston Flower Show in 2013. It was terrific; I would honestly love to live in an apartment like this. The price was reasonable and the atmosphere was like home. I slept great. Not only complementary breakfast, but dinner too although I cooked my own dinner. The best and least expensive hotel I have stayed in. The only problem was the distance from the city center of Boston combined with the traffic...I thought I was going to die driving to and from Boston.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Victoria K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie B, General Manager at HYATT house Boston/Waltham, responded to this review, January 19, 2014
Victora K,

Thank you so much for your nice thoughts of the HYATT house Boston/Waltham. I'm so glad that you enjoyed your stay with us and hope that you enjoyed the Boston Flower Show as well. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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550 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (60)
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Kuala Lumpur
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 5, 2014

This hotel looks and feels low rent. We stayed there for 3weeks during our son's wedding. It is a shame, because the suites are a perfect size and well laid out; the problem is the cleaning staff and general run of the hotel. The housekeeping staff varied from great to terrible and most times they didn't bother showing up. One night they came at 8pm to clean the room! It was ridiculous. Right from check-in you see signs of ill-repair; lobby is small, elevators are dirty and desk staff are ill-groomed and wearing golf shirts as uniforms...very unprofessional. The kitchens are great, and the living area large and comfy, but after a few days of not cleaning, it becomes very tiresome trying to chase down housekeeping. Hyatt should take it's name off this place because it feels like a Super 8.

Room Tip: The 2bedroom suites have great kitchens and perfect to share among family or friends, as they have 2...
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ibis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie B, General Manager at HYATT house Boston/Waltham, responded to this review, January 19, 2014
Ibis R,
I'm so sorry that you did not enjoy your stay with us at the HYATT house Boston/Waltham. I want to thank you for your feedback about the hotel as well as the staff members. I take this feedback and try to improve the hotel on this. I have reviewed your comments with my management staff and we are working on improving our housekeeping services as well as the over all appearance of the hotel. I would love for you to give us another try when you come back to the Waltham area to see the improvements that we have made. Thank you again for your feedback and I look forward in hearing from you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zeist, The Netherlands
Level Contributor
269 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed December 21, 2013

I was booked at the Hyatt House because the Westin in Waltham was fully booked. The suite was great - based on availability I was upgraded to a two-bedrooms spacious version which would have been perfect for a family of 4 but obviously not really necessary for one night business visit. Breakfast and parking are free which is also a benefit compared to Westin and other hotels. Internet was also free. Downsides in my view were the general look (lobby and reception area may be modernized a little) and a very very loud airconditioner. But the value for the room rate is good and taking into account additional services, worth a 4* rating.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SavertFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie B, General Manager at HYATT house Boston/Waltham, responded to this review, January 19, 2014
Savert Family,

Thank you so much for the kind words of your stay with us here at the HYATT house Boston/Waltham. We strive to make everyone as comfortable as just like they are at home. I hope that if you come back to the Waltham or Boston area again, that you will choose us again for you stay. Thank you again and have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 9, 2013

I am from Las Vegas, NV and I also have traveled for over 10 yrs for work. Suffice to say, I have stayed in 1 star to 5 star hotels. In all my travels and stays I have never met a more competent, customer oriented staff than the staff at the Hyatt House in Waltham, MA. My company had me there on a contract. It never mattered what time of day or night, if I had a need or request the Hyatt staff happily complied. There were times, being that my work schedule was a bit erratic/grueling, they helped me with my more mundane daily shopping/mailing, etc. I have never written a review, blog or comment for anything before but I felt truly compelled to say Thank You to the staff of the Hyatt House for your patience, courteous and truly Outstanding Customer Service.
Best Regards,
D. Richardson

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dani_richardson2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie B, General Manager at HYATT house Boston/Waltham, responded to this review, January 19, 2014
Ms. Richardson,

Thank you so much for the kind words of your stay with us here at the HYATT house Boston/Waltham. We strive to make everyone as comfortable as just like they are at home. I will be sharing your review with my entire staff. I hope that if you come back to the Waltham or Boston area again, that you will choose us again for you stay. Thank you again and have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glen Cove, New York
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 3, 2013 via mobile

This is the first time I've stayed at a Hyatt House and I was very impressed it was well maintained, modern, very clean and best of all quiet. They had an evening reception as well as a great continental breakfast. My room was spacious and had very comfortable furniture and bedding. I would definitely stay again if I'm in the area.

Stayed October 2013, traveled on business
Helpful?
1 Thank cptra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie B, General Manager at HYATT house Boston/Waltham, responded to this review, January 19, 2014
Cptra,
Thank you so much for your nice review on the HYATT house Boston/Waltham. We appreciate all feedback given to us. We look forward in seeing you on your next visit to the Waltham area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, NY
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 28, 2013 via mobile

This is the second time our family has stayed at this hotel. This time we were there for a lacrosse tournament. The suites in this hotel provide a great amount of room for the money. So close to downtown, taking the T into the city was easy and we didn't have to pay the cost of an expensive boston/Brookline hotel. Breakfast here was pretty good and, better yet, free! The kids had plenty of room to spread out which made the trip even more enjoyable and argument-free:) You should definitely give it a try!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jenroberts510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie B, General Manager at HYATT house Boston/Waltham, responded to this review, January 19, 2014
JenRoberts510,

Thank you so much for your nice review on the HYATT house Boston/Waltham. I so glad that you enjoyed your stay and hope that of the lacrosse team comes back to the area again, that we can have the team stay with us again. We look forward in seeing you and the team next time you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ankara, Turkey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 23, 2013

In Waltham, it was a good hotel. Especially the free breakfast and free parking. Rooms are realy comfortable and big. The room was cleaned all 7 days. Reseptionists are very helpful and kind to their customers. You can rent a car from Western Waltham Hotel nearby. On the other hand, as Waltham is far from the downtown Boston it takes a long time to go Boston by public transportation, you have to watch early coming busses near this hotel.

  • Stayed October 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CANKUT02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about HYATT house Boston/Waltham

Property: HYATT house Boston/Waltham
Address: 54 Fourth Avenue, Waltham, MA 02451-7507 (Formerly Hyatt Summerfield Suites Boston/Waltham)
Location: United States > Massachusetts > Waltham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Waltham
#6 Business Hotel in Waltham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Boston/Waltham 3*
Number of rooms: 135
Official Description (provided by the hotel):
Located just seconds off of Interstate-95/Route128. The Hyatt House – Boston/Waltham is conveniently located near many attractions, companies, and educational institutes. Located just 2.5 miles away from Bentley University and 3.6 miles away from Brandeis University, the property is very conducive for those students/families visiting and attending these major colleges. Our property is also convenient for those traveling to/attending Lasell College, Regis College, Boston College, Boston University, Wellesley College, MIT, Tufts University, Babson College and Harvard University. In addition, the Hyatt House – Boston/Waltham is located only 2.5 miles away from Moody Street in Waltham, MA; a tourist/local favorite. Moody Street (“Restaurant City”) is Waltham's historically well-known town center and is lined with a variety of restaurants, bars/pubs and local attractions. Situated in the heart of the Massachusetts Route 128 technology belt, only 15 minutes from downtown Boston the Hyatt House is an excellent option for business travelers. It is centrally located to the corporate offices of Dassault Systemes, Deloitte & Touche, IBM, Microsoft, Raytheon, Shire Pharmaceuticals, Siemens, Thermo Fisher Scientific and Verizon. All Hyatt House hotels are smoke-free. ... more   less 
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Also Known As:
Hyatt Summerfield Suites Boston/Waltham Hotel Waltham
Hyatt Summerfield Suites Waltham
Summerfield Suites Waltham
Hyatt Waltham
Waltham Hyatt
Waltham Summerfield Suites

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