Went for the weekend in the winter. No hot water, no heat in my room. Old and lacks decor. The other people we were with had no hot water either. 12 people were given a key in room 60 to shower because their was no hot water in 6 other rooms. That's disguising and non sanitary. Not to mention, you had to wait for 12 people to take showers. Needless to say, I took a cold shower on Day 1, but could not tolerate on day 2. Went to the manager, Vicki and was told "it's an act of God" that we have no heat or hot water. I asked for a complimentary room for another time and was told NO. Kitchen area had no heat. I opened three ovens to get the kitchen warm. Manager came down to kitchen, with an attitude and closed the oven doors. Terrible, terrible customer service!!!!!!
- Also Known As:
- Harbor Landing Hotel Vineyard Haven
- Harbor Landing Vineyard Haven