This was the dirtiest Marriott I have ever been in. My wife and I planned a month vacation in the Boston area for a wedding and time with our family . When we checked in they put us in the farthest building from the office. I asked then if the had something closer as my wife has MS and has trouble walking they moved us to the building close to the office and the pool. That is when the problems started over the July 4th week end a local ( someone from town) rented the room next to us they then had over fifty people in the room and the pool are grilling crock pots . There was no place for hotel guest to go. There were babies in diapers in the pool there was a play pen put in the pool children were left unsupervised. These unregister guests were foul mouthed often abusing the young female life guard. The water quality was never tested . I called the city board of health to inspect the pool and they found numerous problems. Our room was equipped with a dishwasher and after a take out lunch we tried to run the dishwasher. It didn't work . I went to the front desk and the said the knew it was broken for two weeks and they hadn't fixed it because they were using the room were in for overnight stays and the did not use the dishwasher. I asked if some could check it out because we would be there a month. When we came home from shopping the dishwasher was sitting in the middle of the kitchen . My wife had to lay down so I napped on the couch . About an hour later I could smell wires burning and saw steam from the dishwasher . I had maintenance come right over because I thought there might be a fire. The maintenance man said oh I forgot to disconnect it. We told the Hotel we wanted to leave as we felt unsafe. The staff was disrespectful . We called Marriott with no help , We went all the way to JW Marriott's office and it took over a week to have the manager call us. I have lost respect for both Marriott customer service and control of the brand by letting this run down hotel have its name on the door. Stay away at all costs!
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- Also Known As:
- Residence Inn Boston - Tewksbury Hotel Tewksbury
- Residence Inn Tewksbury
- Tewksbury Residence Inn