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“Great home away from home...GREAT customer service.”

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Residence Inn Boston Tewksbury/Andover
Ranked #2 of 6 Hotels in Tewksbury
Reviewed September 12, 2011

Nice accomodations. We had the 2 bedroom and there was a decent sized living space in between. The bedrooms are a bit small, and if you are claustophobic, this may not be a good choice for you. However, both rooms had their own bathrooms and the beds are super comfortable.
Breakfast was great, but it can get a bit crowded on a holiday weekend.
We had a problem with the cleaning staff, but the hotel resolved the issue to our complete satisfaction. We would return!

  • Stayed: September 2011, traveled with family
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Thank Barbiemindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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180 - 186 of 210 reviews

Reviewed June 22, 2011

You get what you pay for here. On the plus side: we had a spacious 2BR suite with 2 baths, 3 TVs, full kitchen, small LR, so-so breakfast. So we were comfortable... until the kid upstairs started his morning marathons. On the down side: poor soundproofing, murky pool and hot tub. But as long as the room was clean and so affordable, we couldn't complain! Suggestion to owner/manager: iPod dock instead of 3rd tv would be more useful, as would in-room WiFi.

  • Stayed: June 2011, traveled with family
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1  Thank prof_trad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2011

Quieter than most Residence Inns, very pleasant breakfast staff, good location. I've now stayed here 120 nights in the past 8 months. only a couple of loud wedding groups in the whole time

  • Stayed: June 2011
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1  Thank Gggghhhh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2011

Stopped just the one night as part of a flydrive holiday. More than happy with everything eg. reception staff, room, facilities etc. Lots of space, no complaints.

  • Stayed: May 2011, traveled as a couple
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Thank UkMarkC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2011

I stayed here for a couple of weeks in October. The rooms are big (so much that the studio has an actual door to separate the room from the TV area), breakfast is good and the furniture is in great shape. They also provide a printed running route around the hotel, which I appreciated.

On the negative side, the desk is facing away from the TV, so you cannot sit on your computer and watch TV at the same time. Also, the internet service is not wireless and very slow (streaming videos is not possible).

When I checked out I noticed I had been charged for two beers and a soft drink I didn't have, while the candies I had were not shown. The lady at the reception told me that she would follow up and they would get in contact with me. They never did, but after I sent a polite reminder they sorted everything out.

  • Stayed: October 2010, traveled on business
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1  Thank JulianM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2010

Highly recommended. Rooms are nicely decorated, clean, and the price was excellent. Offered services (grocery shopping, shuttle bus, etc) were absolutely great.

  • Stayed: November 2010, traveled solo
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2  Thank gogilina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2010

Ok-- It is a passable place. But many Residence Inns are much better (I have had to stay at this one a few times due to limited choices in the area).. Often when checking in you are delayed as there is usually only one person on the desk. The rooms are standard Residence Inn furnishings-- on that I have to wonder if the people designing the new decor EVER stayed in a hotel themselves???? In the standard studio/King the desk faces away from the TV and there is NO WAY to change it around. The built in table/ counter also faces away from the TV. So working or eating and watching tv are not an option unless you sit on the extremely uncomfortable sofa. Maybe need an upgrade which I am seldom offered....

But back to this location--- the food at breakfast looks a bit sketchy, old and dried up eggs, the food was hit pretty hard and replenishment was harried and unappetizing. The sealed yogurt containers seemed to be the best bet. The breakfast area is set up very poorly as well with coffee located by the entrance to the Inn in the congested area where people are checking out.

The staff was very resistant to allowing a late checkout (although I have the Marriott status to expect this) and the rooms can be noisy in the wee hours. On another stay there was a major leak into my room in the middle of the night and they were reluctant to offer me a new room-- the bathroom floor was flooded and it was suggested I use the other bathroom. All in all they just don't seem to be trying very hard to make this a pleasant experience.

  • Stayed: October 2010, traveled on business
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2  Thank Roxanne33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Boston Tewksbury/Andover

Address: 1775 Andover St, Tewksbury, MA 01876-1129
Phone Number:
Location: United States > Massachusetts > Tewksbury
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Tewksbury
Price Range: $122 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Boston Tewksbury/Andover 3*
Number of rooms: 130
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Also Known As:
Residence Inn Boston - Tewksbury Hotel Tewksbury
Residence Inn Tewksbury
Tewksbury Residence Inn

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