We usually dine at Pier 4 or Hawthorne by the sea at holidays and special occasions. This year we made our reservation early for Christmas Eve and requested the outer room. We arrived promptly and reminded them of our special request. We were told none of those tables were available. There were app. 4 empty tables in the bar area which I enquired about and was rudely advised (by one of the owners) were not large enough to accomodate our party of four. Hmmmm...there were 4 seats at each table??? He then proceeded to take us to a table set back next to a working station in the restaurant. I saw that the table that we originally requested was empty and he most rudely informed me that if the table had a reserved card on it, it was reserved. Well, as I said we did reserve that table prior to this date! I told him that and he said that he was saving it for his friends of over 25 years! I was astonished and we left, nearly ruining our Christmas Eve. (Capital Grille was more than happy to accomodate us). Now my Grandfather supported Anthony when he sold fruit door to door, that is how long my family has supported ALL of the Pier 4 entity. Obviously this son has turned Hawthorne by the sea into his wretched domain since the close of the Boston location. Perhaps the food will become more innovative at some point because with this attitude and treatment of loyal customers who have overlooked the out of date menu the only thing going for this restaurant is the view!