We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not again”
Review of Super 8 Sturbridge

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Super 8 Sturbridge
Ranked #3 of 14 Hotels in Sturbridge
Certificate of Excellence
CLIFTON PARK
1 review
“Not again”
Reviewed October 4, 2012

Will not use it again. Receptionist at arrival was rude and not vert friendly. Rooms were clean. Breakfast ok. Price is ok for what you get. Checkout was fine.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank RAYMOND B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kozlo, Manager at Super 8 Sturbridge, responded to this review, October 12, 2012
Thank you for your review and your honesty. I am very sorry for the poor attention you received upon checking into our hotel. I have shown our clerks this write up and conducted sort of a re-training on this matter. I do hope you would give us another chance to serve you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

739 reviews from our community

Traveler rating
    247
    297
    122
    43
    30
See reviews for
242
233
55
112
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Chicago
Level Contributor
40 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed October 3, 2012

This Super 8 (and possibly others) deliver a pleasant surprise. Very nice room, beds, showers, towels, better-than-expected free breakfast. Very clean throughout. Nice staff and service. More than other two-star chains offer at a lower price (and better quality) than many three-star chains nearby.
Adjacent to Sturbridge Village and right at I-84 and very close to the Mass Turnpike.
This motel is under extensive remodeling now and our room was probably just remodeled and looked good.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rbb543
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kozlo, Manager at Super 8 Sturbridge, responded to this review, October 12, 2012
Thank you very much for your kind words. We are proud of our whole team who is with us as they do go to that extra effort. It's reviews like this that are extremely motivational to our staff. We hope you'll visit us again in your travels up here in beautiful New England.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
68 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed September 28, 2012

While the rooms are mismatched, the drapes don't match the bedspread and the lamps do not fit the decor of the room, it is clean and very reasonably priced. The pool is a really good size and nicely staged with chairs and lounges. Ask for a room with a view of the lake. The lake out back is beautiful. The continental breakfast is also not bad - yogurt, cereal, waffles, cinnamon buns, oatmeal, juices, coffee and teas. The staff was very friendly and helpful. We are already planning on returning.

Room Tip: Ask for a room overlooking the lake.
See more room tips
  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CoralBlue49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
Reviewed September 19, 2012

I made a reservation online at the hotel website to stay at the Super8 for a charity event. I elected a prepaid $212 per night rate and my credit card was charged. More than a month later I received a cryptic confirmation that my reservation was cancelled at my request. I called and clarified I had made no such request. I later received an email saying I had a reservation at $250 per night. When I called to protest, they said it was my fault. The $212 rate expired in 2012. My booking was for 2013.

This is an unethical business practice. Accepting prepaid reservations and then not standing behind them. Realizing you are going to be full and unilaterally cancelling reservations to get the most money possible.

This is disgusting.

  • Stayed August 2012, traveled with friends
    • Value
    • Service
Helpful?
Thank PMCRider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kozlo, Manager at Super 8 Sturbridge, responded to this review, September 21, 2012
As it has been explained, the special promotional rate is based on to book in advance was that the reservation had to be used by 12/31/2012. The reservation booked was made for August of 2013, makibg it an invalid booking under the terms and conditions posted on the website. Another reservation has been offered for the same arrival date with the regular rate for that time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed August 16, 2012

We got 3 rooms here for 3 adults & 5 kids. All slept comfortably. Rooms were exceptionally clean for this class of motel. Pool was clean and neither too hot nor too cold. Breakfast was typical -- waffle machine, etc. Front desk staff were friendly, but I was disappointed they wouldn't let us make use of the breakfast area at 3pm to enjoy a birthday cake for one of our kids. We had it in the room instead, and I hope they managed to get the chocolate stains out of the bedspreads.

Room Tip: If you have kids who want to spend a lot of time in the pool, as for one of the poolside rooms on th...
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Choudoufu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kozlo, Manager at Super 8 Sturbridge, responded to this review, September 21, 2012
Thank you for your comments. Our breakfast room is only open to the public until 10 AM due to noise control. Our clerk should have offered the option of our Meeting Room above the office which is available at a discount to our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winchester, Virginia
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed August 3, 2012

Stopped here overnight recently. The room was large, clean, and comfortable. The staff was friendly and helpful and a good breakfast was included. It is close to the interstates and there is a good restaurant on a lake within walking distance.

  • Stayed July 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterford, Connecticut
2 reviews
Reviewed July 20, 2012

We stayed there the week of the Brimfield Antique show. Very satisfied with the people and the accommodations. Disappointed I didn't get to use the pool because it was opened from 8:00am to 8:pm and we left much earlier and returned much later. It really looked clean and inviting. The breakfast room was very nice as was our room. Thank you for a pleasant stay. Don & Mary Lou

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary Lou L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Sturbridge hotels
1.0 mi away
Comfort Inn and Suites Colonial
0.2 mi away
Sturbridge Host Hotel & Conference Center
0.2 mi away
Old Sturbridge Inn & Reeder Family Lodges
Show Prices
Show Prices
Show Prices
0.2 mi away
Hampton Inn Sturbridge
Hampton Inn Sturbridge
#4 of 14 in Sturbridge
580 reviews
0.6 mi away
Publick House Historic Inn
Publick House Historic Inn
#5 of 14 in Sturbridge
414 reviews
3.6 mi away
Days Inn Sturbridge
Days Inn Sturbridge
#11 of 14 in Sturbridge
627 reviews
Show Prices
Show Prices
Show Prices

Been to Super 8 Sturbridge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Super 8 Sturbridge

Property: Super 8 Sturbridge
Address: 358 Main St, Sturbridge, MA 01566-1376
Phone Number:
Location: United States > Massachusetts > Sturbridge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 14 Hotels in Sturbridge
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Sturbridge 2*
Number of rooms: 56
Official Description (provided by the hotel):
Located on Cedar Lake in the heart of historic Sturbridge. Approx. 300 yards from the entrance to Old Sturbridge Village. Many rooms have a lake view. Every morning we offer a complimentary SuperStart continental breakfast for all guests. Free Wi-Fi/hi-speed internet in all rooms. We do have Whirlpool Suites and deluxe rooms to stretch out and relax in. We take great pride in our friendly and helpful staff. Sturbridge Host Conference Center is directly behind us. Restaurants next door and quick eats in walking distance. Antique, local gift shops and many other restaurants are very close as well as a repertory theater. We are pet friendly and offer early check in when possible, both with a fee, please call for details. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Travelocity, Hotels.com, TripOnline SA, Cancelon, Priceline, Cheap Tickets and HotelQuickly so you can book your Super 8 Sturbridge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sturbridge Super 8 Hotel Sturbridge
Super Eight Sturbridge
Sturbridge Super Eight

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing