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“nice but not perfect”

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Sturbridge Host Hotel & Conference Center
Ranked #9 of 14 Hotels in Sturbridge
Belleview, Florida
Level 6 Contributor
130 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“nice but not perfect”
Reviewed October 7, 2013

this is a large facility which can accomodate large groups and functions. nice grounds with lovely outside areas. the interior is large with an open garden and pool area surrounded by rooms, shops and a restaurant/lounge. somewhat confusing layout depending on where your room is. the atrium is unique and nice but a little dark. the rooms are well appointed and large as well as clean. the one complaint was we could here conversation in the adjoining room, some of the hall rugs and doorways are tread worn and in need of maintenance, not all but enough to notice.
the staff was very good and the restaurant was excellent, weekday breakfast buffet was $10 and very good value, $13 on sunday with an omelette station added and again we thought a good value. convenient location with lots of services and restaurants nearby, some within walking distance

Room Tip: adjoining the pool area is best depending on price
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank joseph l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerSturbridge_MA, Manager at Sturbridge Host Hotel & Conference Center, responded to this review, October 9, 2013
Thank you for taking the time to review your recent stay with us. We're pleased that overall you enjoyed the hotel and your accommodations. And indeed it is a large facility capable of servicing one to one thousand. Set back on Cedar Lake with a lot of outdoor space, it is also very quiet and peaceful for that ulitmate getaway.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (254)
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Hertford, United Kingdom
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 6, 2013

This hotel is dated and the inside courtyard is frankly strange. At night it had dim lighting and felt creepy, whilst in the day it looked plastic and horrible. The rooms are dated and bathrooms whilst clean were dated and not attractive. If I was not so tired on arrival for our one night stay I would have checked out and found something else.

Room Tip: Actually don't go.
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerSturbridge_MA, Manager at Sturbridge Host Hotel & Conference Center, responded to this review, October 9, 2013
We are sorry we did not meet your expectations.
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Travelers are raving about these Sturbridge hotels

Palm City, Florida
Level 5 Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed October 6, 2013 via mobile

Well, once upon a time......sorry, I was thinking of days past...
Anyway, in the early 1970's a Mass based
developer built several "conference" center properties and most of them were franchised to Sheraton. In their day they were pretty good. Nice layouts with indoor pools surrounded by balcony's that overlooked a grotto type environment including dinning and bar accommodations....
Fast forward 40 years and you have the little hamlet of Sturbridge, once
a face halfway point between Boston and Hartford, the home of the turn
of the century Publik House Rest and Sturbridge Village, now a mere exit
off I 84 pre Mass Pike, that has become a modern day Route 66. But not
exactly in a good way.
This property was once too a very good stop over. One of it's kind for Sturbridge, now lost between Econo Lodges and God knows what else, it is a destination hotel steeped in "harvest mode". With leaf peepers, weddings, locals wanting to get their kids in a pool in October, this joint
has a niche, sadly not mine.
The rooms are tired....in fact the entire place is tired. The rooms are mid 80's shabby with smells of days, no, years past.

The bar, again a once proud bastion of late night drinks is merely an afterthought today.

The breakfast buffet, crammed into a corner of the morning resturaunt is a bad deal at 12.00 per head and the service, well, the waitress had a nice smile.

Listen, if this was a period hotel where you might expect the charm of yesteryear I could give it a pass, but as a contemporary business hotel or family getaway it gets two thumbs down.

Just try walking by the open air hot tub in the and not blowing chunks!

Nope, this one is a must pass, simply have fun at the old village and keep driving....there are much better elsewhere.






A sprawling complex the Host is a massive place for it's location and time.

Stayed October 2013, traveled with family
Helpful?
Thank christopherj405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerSturbridge_MA, Manager at Sturbridge Host Hotel & Conference Center, responded to this review, October 9, 2013
We are sorry we did not meet your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedford, Massachusetts
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 4, 2013

Scheduled one night's stay for a conference held at the Sturbridge Host - and ended up leaving at 10:30 pm, deciding to drive the 1.5 hour trip home. On arrival to room (on the inside facing the pool complex) noted strong mold -mildew smell, so, turned up the HVAC system on full blast to get "fresh air" - well, long story short, turning on the A/C was not a solution and seemed to make it worse. I asked at the desk to be moved to a room with an outside window, but the hotel was sold out. By 10 pm, the smell in the room was overpowering and I decided to check out. Both hotel staff members I spoke with were polite and matter of fact, apologized but overall it appeared that they were quite used to room complaints! This hotel is expansive, and the lake is a beautiful setting. The facility is in need of a major updating that includes an overhaul of the HVAC systems. This is a heath issue - several attendees at my conference mentioned mold and mildew and uncomfortable air quality - one to the point of checking out early also. Stay somewhere else if you have to attend an event here.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank neweekender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerSturbridge_MA, Manager at Sturbridge Host Hotel & Conference Center, responded to this review, October 9, 2013
Thank you for letting us know about your recent stay with us. We have shared your concerns with our Chief Engineer and corrective measures are underway.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gardena, California
1 review
Reviewed October 4, 2013

I came from California to attend a conference here, well we landed in Boston, and had a hard time navigating to the hotel, (what's up with the tunnels leaving Logan Airport?, navigation system would not work, lost the signal). When we finally arrived at 3:00 am our room had been given away, there was a mix up. The staff worked very hard and where able to get us into a room for the night. I was way passed tired and I wanted to get some sleep, I was operating on another time zone. Very long story short, Karien worked hard and got us into a mini suite for the rest of our stay, she was amazing, the customer service was excellent, if I am every back here in Sturbridge I will stay here again, and you should do the same.

Room Tip: Lakeside rooms are great, ask for Karien she is the best
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Happyfeelings0212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerSturbridge_MA, Manager at Sturbridge Host Hotel & Conference Center, responded to this review, October 9, 2013
Thank you for taking the time to notice our great employees! It truly is the people that make all the difference. We hope to have you stay with us again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hertford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 4, 2013

I did check trip advisor when my travel agent booked this motel and I read a few of the reviews but I did fail to look at the travellers photos which was clearly a big mistake. After lovely accommodation in NY and Boston we were very disappointed by the very dated and tired decor. the internal rooms face the swimming pool so they have no windows and no fresh air. You either have your heavy curtains closed or you are exposed to the whole hotel. There was a damp unpleasant smell to the room. This is poor 1 or 2 star accommodation. The staff were friendly and the room was relatively clean just grotty, old and unpleasant.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HPB231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerSturbridge_MA, Manager at Sturbridge Host Hotel & Conference Center, responded to this review, October 9, 2013
We are very sorry we did not meet your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 3, 2013

My husband and I stayed at the Sturbridge Hotel for the New England Shake Up music festival. The staff was friendly and the rooms were neat and clean. We had a fantastic time and look forward to next years event!

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank StephanieRose12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerSturbridge_MA, Manager at Sturbridge Host Hotel & Conference Center, responded to this review, October 9, 2013
Thank you so much! Our staff enjoyed this festival too. We look forward to serving you again next year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sturbridge Host Hotel & Conference Center

Property: Sturbridge Host Hotel & Conference Center
Address: 366 Main St, Sturbridge, MA 01566-1057
Location: United States > Massachusetts > Sturbridge
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 14 Hotels in Sturbridge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sturbridge Host Hotel & Conference Center 3*
Number of rooms: 233
Reservation Options:
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Also Known As:
Sturbridge Host Hotel Sturbridge
Sturbridge Host Hotel And Conference Center
Sturbridge Host Resort

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