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Days Inn Sturbridge
Ranked #13 of 14 Hotels in Sturbridge
Perth, Australia
Level 5 Contributor
92 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“The Best”
Reviewed December 2, 2012

I have probably stayed in 100 Days Inns over the past 10 years and this is the best of them all. Staff are great, good clean rooms - TV and internet are great. Breakfast was excellent. Highly recommended

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gaz1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa N, General Manager at Days Inn Sturbridge, responded to this review, March 5, 2013
Wow! Talk about an experienced traveler. We are so appreciative of your kind comments. We work hard to maintain a high level of quality at our property and it is so refreshing to be recognized for it.

On behalf of the entire Days Inn Sturbridge staff, Thank You for your kind appraisal of our property and service. We look forward to serving you again in the future.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Any
English first
Hartford, Connecticut
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 20, 2012

Went on a writing adventure with a good friend of mine in Sturbridge. A happy tango with Priceline landed us there. Ultimately, the whole thing was quite amusing, really.

Have you ever sat down to make a sandwich and discovered you had the peanut butter but no jam? Or you have the cereal but no milk? That's pretty much what it was like staying at this Days Inn. Luckily, my pal and I were in high spirits and laughed off every punchline that was hashed.

The first trick? Finding the place! We got lost just trying to locate the building. Somehow we ended up at the old site of Days Inn, which is a stretch of property that was hit by a tornado almost two years ago. Days Inn then moved to the local Travelodge and took over that motel. So be careful what address you use to find your way to Days Inn Sturbridge. In fact, just call and double check with someone at the front desk.

Once we arrived we were greeted by a very helpful woman at the front desk, a clean room, comfy beds and a sparkling bathroom. We were pleased as we settled in and checked a map for local activities. Then we noticed a few things.

1) The room was equipped with what appeared to be a functioning coffee maker, but no coffee supplies in the tiny wicker basket.
2) We had no alarm clock. None. I have never been in a hotel room that did not have an alarm clock present.
3) The motel boasted a fitness room which was missing a few key ingredients. Things like water, towels, a functioning wall clock and a treadmill that was not possessed by unseen forces (the settings and incline kept changing mysteriously)
4) In the breakfast room, there wasn't any drinking water to be found. And there was no way at all to turn off the television mounted above the waffle maker.

We saved a good deal of money on this trip by staying here, but in this instance I have to agree with the old saying: You get what you pay for.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hisgirlmonday2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa N, General Manager at Days Inn Sturbridge, responded to this review, March 5, 2013
Thank you so very much for your well thought out feedback on your recent stay. Let me start off by saying Thank You for recognizing our staff member that greeted you at check in. So often the bad is noticed and the good is forgotten. We have passed your compliments along to her and rewarded her appropriately.

Days Inn Sturbridge is committed to providing a clean and comfortable experience for our guests. I am very pleased to hear that you checked in to a clean comfortable room with a sparkling clean bathroom.

I am so sorry that the housekeeper did not refill the in-room coffee supply basket prior to your arrival. Oversights like this, while not common, should be caught by our Executive Housekeeper and we will strive to do better in the future.

We have replaced the alarm clock. It is unusual for the alarm clock to be missing, so I understand how the housekeeper did not check for it. We will endeavor to discover this on our own in the future.

Oh boy, the fitness room was a missed opportunity. Taken care of now. Water, check. Towels, check. Wall clock batteries, check. Treadmill, exorcized! :-)

Our DayBreak Breakfast includes, hot fresh waffles, hot and cold cereal, assorted muffins, breads, bagels, danishes, fruit, juice, and of course the fan favorite 24 hr Douwe Egberts coffee machine, which dispenses hot water for tea and oatmeal. Our breakfast does not include cold water, but if this is something our guests would like, I'm sure it would be easy enough to fill a pitcher with ice cold drinking water. Good suggestion!!

The breakfast room television is controlled by a remote at the front desk. We would be happy to accommodate any channel, volume, or silence requests within reason. Our courteous staff are always ready and willing to assist you!

For additional savings feel free to contact the property directly to book your room. We strive to beat any price on our rooms, even those from third party bookers. Next time, give us a call and lets see if we can save you even more money by booking direct with us.

We look forward to serving you again on your next trip to Sturbridge, MA. Thank you again for such a candid review of our property.
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GARDINER
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 13, 2012

We had a lovely stay. Arrived in the evening and the hotel was very quiet. Desk clerk was pleasant and helpful. As noted by others, the hotel is in an awkward location (behind the Pilot station) but very quiet.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank DandPS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa N, General Manager at Days Inn Sturbridge, responded to this review, March 5, 2013
Quiet?!? Yeah, this is a quiet property for sure. A place to rest and relax after a great day at Old Sturbridge Village, Stafford Springs Raceway, or the Brimfield Antique Fair Grounds. Days Inn Sturbridge strives to maintain a peaceful atmosphere for our guests.

Thank you for your kind feedback. Our location can be a little challenging for the first timer to Stubridge, MA. Located off I-84 (Exit 1), behind the Pilot Gas Station we are minutes from all this resort community has to offer. We encourage our guests to call us for the best directions as many GPS units will direct you to the old Days Inn which was destroyed by some extreme weather over a year ago.

Our courteous and friendly front desk staff are available 24 hours a day at 508-347-1978.
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West Hempstead
1 review
Reviewed November 5, 2012

My brother,sister,their spouses & I have been going to Sturbridge for many years. We have stayed at the Days Inn in Sturbridg(the name has changed twice) for at least 8 of those years.We were satisfied in the past. We made our reservations back in March,and was looking forward to a relaxing weekend. But this year was different. We arrived at the 3pm check in time and our rooms where not ready yet. They did a quick clean up and told us that we could go to our rooms. As I entered the room,I noticed that it wasn't clean. There was a dark ring around the toilet,soap scum on the faucets,and lint on the rug. I went to the desk and complained and the room was cleaned(sort of). But this problem was nothing compared to what we encountered over the next 48 hours. We found out there was a Pug dog convention in town. This meant there was 100+ dogs at the Days Inn.Their usual policy was to keep animals restricted to the first floor ONLY. Unfortunately that policy did not apply to this weekend. So there where dogs on all 3 floors,in the lobbey,elevator,and hallways. The barking went on ALL night . When we complained,the Asst. Manager apologized,and said there was nothing he could do. We were told we should have called in advance to see if there were any special events going on.there. It never occured to us that there would be a dog convention going on. It should have been the responsibility of the Days Inn to contact us in advance to let us know that their animal rules were changed this weekend and to expect many dogs all over the inn. I Love dogs,but having 100 barking dogs on vacation is very unfair. After we came home,my brother contacted the manager and coporate office and explained our dilemia...They didn't seem to care too much. .He reminded them that we were steady customers and that we should have not been treated this way. After many Many many phone calls,the manager and corporate office begrudgingly gave us back the equilvant of 1 days stay. This in NO way makes up for the inconvience and spoiled vacation. Well,they lost us as customers and if they don't change their ways I am sure they will lose more in the future. Beware!!!!!

Room Tip: Beware. Check in advance to see if there are any special events,or you too might have 100 barking d...
See more room tips
  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa N, General Manager at Days Inn Sturbridge, responded to this review, March 5, 2013
Thank you for your review. Unfortunately we did not anticipate the number of dogs that would be coming for that weekend. We have adjusted our expectations for that weekend of this year. We are sorry you did not enjoy your stay and wish you well on your next vacation.
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Travelers are raving about these Sturbridge hotels

GLASTONBURY
2 reviews
Reviewed November 4, 2012

The Days Inn Staff extremely helpful.
Days Inn part of a conspiracy to ban comfortable chairs from motel rooms. Small point but especially important if TV in awkward place.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Thom377
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa N, General Manager at Days Inn Sturbridge, responded to this review, March 5, 2013
Thank you for your kind words about our staff!!! We are investigating the possibilities of changing the TV locations. We appreciate your constructive feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Sturbridge

Property: Days Inn Sturbridge
Address: 400 Haynes Road, Rte 15, Sturbridge, MA 01566 (Formerly Travelodge Sturbridge)
Phone Number:
Location: United States > Massachusetts > Sturbridge
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 14 Hotels in Sturbridge
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Sturbridge 2*
Number of rooms: 83
Reservation Options:
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Also Known As:
Travelodge Sturbridge Hotel Sturbridge
Quality Inn Sturbridge
Sturbridge Quality Inn

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