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Hampton Inn Sturbridge
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Reviews (647)
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All reviewsroom was cleaneasy accesspool and hot tubcomplimentary breakfastold sturbridge villagemass pikeconvenient locationfront desk stafffitness centertwo queen bedswaffleswaffle makerpublick housenew englandhighwayinnsboston
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507 - 512 of 647 reviews
Reviewed August 13, 2013 via mobile

Great midway stop from Bar Harbor to PA. Nice location close to the interstate and the Village. Typical Hampton in a nice location. Ashley at the front desk was very nice. Of course always the Hampton breakfast.

  • Stayed: August 2013
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1  Thank SheriBobLove2Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General-Manager328, General Manager at Hampton Inn Sturbridge, responded to this reviewResponded September 1, 2013

Thank you for leaving us your review! I'm very glad to know that you enjoyed your stay with us! Our friendly staff is always happy to assist our out of town guests with an enjoyable and comfortable stay. The entire Staff and Management Team are looking to seeing you again the next time you are in Sturbridge!

Warm Regards,

Michael Yaskoski
General Manager and Staff
Hampton Inn Sturbridge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2013

In early August I rode in this year's Pan-Mass Challenge, a 111 mile cycling event to raise money for cancer research. The ride starts every year in Sturbridge with about 5,000 riders and the hotels fill up many months ahead of time. The Hampton Inn was no exception.
I tried booking anywhere in Sturbridge in April and was told they were full, but I was put on a waiting list at the Hampton.
A month before the the event they called and I got my room. It was pricey though, $299 for one room with a queen bed and pullout couch.
The check-in was a breeze and the room was clean and comfortable. They accomodated the many riders by serving breakfast much earlier than normal at 4 a.m. That was a big plus.
We weren't there long enough to use the exercise area or pool which were both pretty basic. If you're looking for clean comfort without over the top amenities, this is your place.

  • Stayed: August 2013, traveled with family
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1  Thank rhl01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General-Manager328, General Manager at Hampton Inn Sturbridge, responded to this reviewResponded September 6, 2013

Thank you for leaving us your review! I'm very glad to know that you enjoyed your stay with us! Our friendly staff is always happy to assist our out of town guests with an enjoyable and comfortable stay. We look forward to seeing you again the next time you are in Sturbridge!

Kind Regards,

Michael Yaskoski
General Manager
Hampton Inn Sturbridge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2013

This was a clean, conveniently located hotel. Good location as it is easy access to I84. Hotel is about one hour from the Boston area. This visit was for a business trip to Cambridge, MA.
A very pleasant surprise at check-in was the warm cookies!

  • Stayed: August 2013, traveled on business
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1  Thank Jswatek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2013

Having stayed at this hotel several times for the Pan-Mass Challenge event, I am familiar with how this hotel responds to the most challenging weekend of the year for the staff. Each year I am very impressed how the staff just does what is necessary to make the hotel guests comfortable by responding promptly to every need. This is a hotel I would absolutely stay at again and again. This is one place you can stay where you can be assured everything will be right and if it is not at the beginning, it will be fixed by a dedicated, courteous staff. Bravo Hampton Inn Sturbridge!!

  • Stayed: August 2013, traveled solo
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Review collected in partnership with Hampton
2  Thank Barry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General-Manager328, General Manager at Hampton Inn Sturbridge, responded to this reviewResponded September 1, 2013

Thank you for leaving us your review! I'm very glad to know that you enjoyed your stay with us! Our friendly staff is always happy to assist our guests with an enjoyable and comfortable stay. The entire Staff and Management Team are looking to seeing you again the next time during the Pan Mass Challenge. A Big High Five for the Pan Mass Challenge Riders!

Warm Regards,

Michael Yaskoski
General Manager and Staff
Hampton Inn Sturbridge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2013

The place was nice and convenient to Sturbridge Villiage and other stores. The room was a decent size. The pool and hot tub were very nice and my son loved them! The breakfast was quite big and there was complimentary coffee and hot cocoa and tea throughout the day, which was a plus! However, one of our beds were dirty and nothing was ever done about it, which was quite gross.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Hampton
Thank lj6981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General-Manager328, General Manager at Hampton Inn Sturbridge, responded to this reviewResponded August 4, 2013

Dear Guest,

Thank you for taking the time to tell us about your experience at our hotel. I am sorry you were disappointed and the inconvenience you experienced during your stay.

I have shared and discussed your comments with our Head Housekeeper and Supervisor regarding the cleanliness of your room accommodations. Corrective action has been taken to ensure the service and comfort of our guests as we strive for perfection.

Again, we sincerely appreciate your feedback, as it provides us with the information needed to correct problems and improve on the services we offer our guests. We hope to have the opportunity to provide accommodations for you in the future and show you how your remarks were used constructively.

Warm Regards,

Michael Yaskoski
General Manager
Hampton Inn Sturbridge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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