Being in customer service-oriented positions for most of my life, I'm still in awe of how poor the food and beverage service and quality of food is at this facility. I felt completely ignored while sitting at the bar for dinner on every visit. (I would have ventured out into town for other options but the weather deemed otherwise). The rooms are beautiful. Where is the disconnect?
- Official Description (provided by the hotel):
- Nestled along the scenic Quinebaug River, The Southbridge Hotel and Conference Center is an elegantly restored historic property. The Southbridge Hotel combines evocative architecture with new millennium technology to create an incomparable destination for productive meetings or some well-deserved leisure.Our guests enjoy these amenities:203 well-appointed executive guest rooms, including 4 suites Rooms include wireless high speed internet access, refrigerator, coffee maker, hairdryers, iron/ironing board, cable Tv and Bath and Body Works amenities. Extensive range of recreational facilities, including Southbridge Hotel and Conference Center's own Focus Fitness Center, equipped with a heated indoor pool, Jacuzzi, sauna, racquet ball courts, game room and jogging trails Shades Lounge offers beverages and casual fare; private dining available Convenient location; less than one hour drive to Boston or Hartford Near shopping, sightseeing and antiquing in Old Sturbridge Village ... more less
- Reservation Options:
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