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“Beware they will charge you for the safe even if you don't use it!”

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Ambassador Inn & Suites
Ranked #19 of 21 Hotels in South Yarmouth
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Beware they will charge you for the safe even if you don't use it!”
3 of 5 bubbles Reviewed August 23, 2013

Our stay was good, the hotel could use updating. The bathrooms are super small and uncomfortable. There is no A/C in hallways. But the kicker was they charge for you the safe in the room even if you don't use it! We where leaving when I say the charge for every day of our stay, so I called and told them, at first she went around the bushes and finally said she would return it to us but she couldn't do it over the phone, so we had to go to get reimbursed!!!!! We did drive back just because it is wrong to scam people!!!!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank markbernard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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208 reviews from our community

Traveler rating
    34
    57
    61
    22
    34
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
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English first
Cape Cod
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 26, 2013

I can not say enough about this place. Great rooms, ours had a king with a (pull-out) couch. Which made for a very home like experience. Rooms were cleaned well daily, towels daily. Extremely friendly staff. Continental breakfast everyday, enough to get you started. Great indoor pool and even better outdoor pool. We'll be back in a flash. Sad its over.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Katie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Onamia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed July 23, 2013

The Ambassador Inn in South Yarmouth offered a good value and location. They have a very nice indoor pool which is above average in size. Located two doors down from a fabulous restaurant, Riverway Lobster House. They needed to pay attention to some small details such as painting new wood door trim, otherwise things were fine.

  • Stayed July 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank ArcticNomad73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hebron
Level Contributor
131 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed July 17, 2013

We stayed at this hotel for 4 nights over the 4th of July holiday. I was pleasantly surprised. We have always stayed at another property on the Cape and had to make a sudden change due to the uncleanliness of the original hotel we booked. This hotel was very nice. The staff was extremely pleasant and accommodating. Our room was great. The linens were plush and the pillows plenty. There is a nice sized refrigerator in the room. A lovely flatscreen TV with cable. The bathroom is tile and granite with a spacious shower. It also has a heat lamp. It was very clean and housekeeping did a great job. There is a standard continental breakfast provided along with a USA Today complimentary.
There is a safe in the room. There is not a closet. They have a rack hanging on the wall that you can hang clothes on if need be.
We needed a roll-away in the room for one of the nights and they put it in during the day all made up and ready to go. Nice size roll-away.
The indoor pool is a large saltwater pool and very clean. It also has a hot tub. The outdoor pool was very nice and clean as well. It was set behind privacy trees so you don't feel like you are set in a parking lot.
Overall, we had a very nice experience and will be back next year!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Theresa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inglewood, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed July 17, 2013

We decided to do a last minute trip to the Cape over 4th of July. We only had time for one night and pickings were slim. The Ambassador was fine as a place to just sleep. The reviews about it being dingy are right. There is a slight musty smell- like being at grandma's house. There was a yapping dog next door but they managed to calm him down. As it is right on 28, there is a straight shot to Hyannis. There isn't much directly around the hotel so you have to drive anywhere worth seeing. We asked the front desk about fireworks and she said there weren't any nearby. That night we could see them well from our room window and they obviously weren't far. It would have been nice to actually take the kid to see them at the location. Something like that should be info any front desk would have.

  • Stayed July 2013, traveled with family
    • Value
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    • Service
Helpful?
1 Thank AdamCRobinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these South Yarmouth hotels

Boston, Massachusetts
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed July 11, 2013

Centrally located, housekeeping a lot to be desired, does include small breakfast selection included in room charge. Possibly fleas in room, my husband and I bitten by something every night ! Would not recommend . Very hot in hallways. Request room that have not had dogs in them.

Room Tip: Find somewhere else.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RHR26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stamford, Connecticut
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed June 14, 2013

We stayed at the Ambassador for two nights with our two small dogs, after the cottage we rented, in a woodsy area of Yarmouthport didn't work out (ticks everywhere!) They took us last minute and we were just thankful to find a pet friendly. The staff was very nice, and we really enjoyed the last leg of our trip, they are right on rt 28 and across from food and liquor store. Perfect location, nice pool/hot tub and continental breakfast included. We would stay again if we bring our dogs back to the Cape!

Room Tip: First floor!
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank katandliz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ambassador Inn & Suites

Property: Ambassador Inn & Suites
Address: 1314 Main St., Route # 28, South Yarmouth, MA 02664 (Formerly Quality Inn)
Location: United States > Massachusetts > Cape Cod > South Yarmouth
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 21 Hotels in South Yarmouth
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ambassador Inn & Suites 2*
Number of rooms: 85
Official Description (provided by the hotel):
This AAA approved & very conveniently located near the airport in South Yarmouth, Ambassador Inn & Suites is close to West Dennis Beach, Bass River Lighthouse, and Pirate's Cove Mini Golf. Also nearby is Seagull Beach. Ambassador Inn & Suites has an indoor pool, a spa tub, a sauna, and a seasonal outdoor pool. Complimentary wireless and wired high-speed Internet access is available in public areas. Business amenities at this 3.0-star property include a 24-hour business center, small meeting rooms, and business services. Guests are served a Deluxe complimentary breakfast each morning. Guest parking is complimentary. Event space measures 800 square feet. Additional amenities include an arcade/game room, multilingual staff, and coffee in the lobby. Guestrooms. Ambassador Inn & Suites has 85 guestrooms. 27-inch televisions are equipped with premium satellite channels, free movie channels, and DVD players. Guestrooms provide complimentary wireless Internet access, direct-dial phones, complimentary weekday newspapers, and free local calls. Beds have down comforters. Guestrooms feature refrigerators and coffee/tea makers. Bathrooms offer hair dryers and complimentary toiletries. Additional amenities include climate control, air conditioning, and desks. In addition, amenities available on request include extra towels/bedding and wake-up calls. Housekeeping is offered. Roll away beds are available. ... more   less 
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Also Known As:
Ambassador Hotel South Yarmouth
Ambassador Inn & Suites Cape Cod/South Yarmouth, MA

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