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“Not too bad for free”

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Blue Water on the Ocean
Ranked #6 of 21 Hotels in South Yarmouth
Certificate of Excellence
Reviewed June 9, 2014

The rooms were a bit outdated (no microwave or flat-screen TV), but that's not necessary. Room was free using credit card reward program so I cannot complain. The service was nice and the staff members were very happy-seeming. I'd return for an off-season price!

Room Tip: All rooms have a balcony and a partial ocean view from what I could see.
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  • Stayed: May 2014, traveled as a couple
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3  Thank BrandonP92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John V, General Manager at Blue Water on the Ocean, responded to this reviewResponded June 24, 2014

Thank you so much for your recent stay! The staff and management team work hard to make sure each guest has a very memorable stay! Hope to see you and your family back again real soon!

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166 - 172 of 276 reviews

Reviewed May 30, 2014

Great time, From the General Manager to the Asst. Manager, Food and Beverage Manager, We seemed to meet just about about every employee working there (Bill and Barb mixoligist), all made our stay FANTASTIC, even the cleaning staff seemed to go out of their way to assist us in making our wedding the night it should be. have and will recommend the Blue Water to our friends and Family (who also stayed there with us), We plan on a return trip for a vacation later in the summer.

Room Tip: do your homework prior to booking, would of booked penthouse if I knew they had one, Hotel website s...
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  • Stayed: May 2014, traveled as a couple
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1  Thank Gary52314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John V, General Manager at Blue Water on the Ocean, responded to this reviewResponded May 31, 2014

Congratulations once again and thank you for choosing the Blue Water as your place to celebrate such a special day! The Staff and Manager's all work very hard to make sure each and every guest enjoys the resort , the service and all we have to offer. Thank you again for all your nice comments and your loyalty to the Resort!

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Reviewed May 26, 2014

We booked an ocean front room, it was so beautiful and right on the water, staff were polite and professional. Tomas Tolentino (Assistant GM) was just amazing! We connected with Tomas on a personal level… He greeted us at the door, personally walked us to our room and made sure we were satisfied, came to our table at dinner and I watched him stop at every table and connect with everyone. Now that’s great service and beyond what I expect.

  • Stayed: May 2014, traveled with family
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3  Thank Kamal K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John V, General Manager at Blue Water on the Ocean, responded to this reviewResponded May 31, 2014

Thank you very much for your recent stay and the kind words you have regarding our staff, the resort and our Assistant General Manager. Our operational style is one that exhibits involvement at every level to insure each and every guest has a memorable stay highlighted by a most gracious and professional staff! Thank you again and we hope to see you return soon!

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Reviewed May 23, 2014 via mobile

We stayed for a long weekend in mid May. The hotel and grounds were very clean. Staff at front desk were very friendly and helpful. We had an oceanfront room with a great view of the ocean. The kids loved the indoor pool. We loved relaxing on the beach. Weather was too cold for outdoor swimming but many people were enjoying some sun and lounging around the pool and sundeck. We did some shell collecting with the kids and waded knee deep in the ocean. It was quiet and relaxing. We did not eat at the hotel restaurant because we aren't big breakfast eaters and we wanted to try a few restaurants in the area. Cleaning staff did an excellent job and greeted us with a smile everyday. It must be fun here in the hot summer months with all the activities for the kids and the poolside bar and grill. We would like to come back and stay for a few nights during peak season.

Stayed: May 2014, traveled with family
3  Thank MaddVibes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John V, General Manager at Blue Water on the Ocean, responded to this reviewResponded May 25, 2014

Thank you very much for your recent stay and the team here at Blue Water-Riviera Beach are pleased to hear you had an excellent experience with us. We certainly hope you and your family return to Cape Cod soon and when you are up in New Hampshire please check out our resorts in North Conway! Have a wonderful summer!

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Reviewed May 15, 2014

We had an ocean front room, spacious room, but very dated. Beds and linens badly need updating. The pillows and linens are the style from years ago, you will ache for a good nights sleep. The pool is right outside so it may be quite noisy during busy periods. It suited our needs but I would not return, and certainly is over priced for the value.
We struggled with our luggage on our way out ( beware there is no elevator and the stairs are somewhat narrow) as staff stood to the side waiting for us to pass. Whoa, not service oriented.

Room Tip: There are trade offs for all, near the ocean will guarantee noise. The walls are paper thin.
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  • Stayed: May 2014, traveled with family
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1  Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John V, General Manager at Blue Water on the Ocean, responded to this reviewResponded May 19, 2014

We thank you for your recent stay at Blue Water Resort. The staff and management team listen carefully to all our guest reviews and use credible information and feedback to assist us in serving our guests. Your subjective opinion however I have found to be speculative and void of facts. Please I invite you to return however I suggest you call Red Jacket Resorts directly at 1-800-CapeCod and we can help you with your numerous requests, many of which a third party provider such as Expedia are not able to. I have further researched your stay and actually remember when you arrived. Everyone on our team works very hard to provide a memorable stay for each and every guest and we all find it difficult to read information that does not resemble who and what we are. A seasoned traveler such as yourself should know better and we can only ask other readers to delete your review.

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Reviewed May 12, 2014

For the 3rd year in a row my family has celebrated Mother's Day weekend at the Blue Water Resort. Our extended family of 21 ( ages 6 months to 70 years old) once again enjoyed the weekend. The staff has always gone above and beyond to make sure that we have a perfect weekend. This year was no exception. From planning through check out everything was great. Laura from group sales went out of her way to make sure that we had a TV in the function room so that we could watch the Bruins beat the Candiens! Tomas, the Assistant GM, checked in several times to make sure that we were enjoying ourselves. Bill and Barbara at the bar - great bartenders. An overall great staff and wonderful place to stay. Somehow they managed to get the sun to come out on Sunday, and we all spent the day at the beach. Do not hesitate to book a group event at the Blue Water Resort!

  • Stayed: May 2014, traveled with family
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1  Thank fenway98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John V, General Manager at Blue Water on the Ocean, responded to this reviewResponded May 13, 2014

Thank you very much for your recent stay and all of us here take great pride in extending the friendliest and most professional service available anywhere. We welcome groups especially family reunions and look forward to you and your groups return to the Blue Water- Riviera Beach Resort!

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Reviewed May 4, 2014

I visited the property for two nights. I wasn't expecting much of the room itself. It was clean but very basic. It is ocean front, so it has incredible views. The disappointment came during the night. The walls seem to be paper thing, you can hear everything that is going on next door or outside. There was a wedding party the last night I stayed, and the guests decided to hang out outside, which it was exactly below or room. They were very, very noisy. After 11:00 pm I called the front desk twice to complain, but they did nothing about it. I had to go outside myself and asked politely to take the party somewhere else. Thankfully, they listened and felt bad, and they left. At checkout, the front desk asked me how was our stayed. I told her about the incident and didn't really acknowledge dthe issue. Very disappointing from what it suppose to be a well know resort.

  • Stayed: May 2014, traveled with friends
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2  Thank Jackie877
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John V, General Manager at Blue Water on the Ocean, responded to this reviewResponded May 7, 2014

The management and entire team here at Blue Water Resort apologize for the active restaurant and lounge activity that you experienced during your recent stay. After reviewing your reservation I noticed we had upgraded you from your original Expedia reservation to a room with an ocean view. We certainly had a busy weekend and entertained guests from wedding parties to annual returning groups to social guests just like yourselves. We strive to keep everyone happy and unfortunately sometimes we fall short as not every guest enjoys the same thing. I would like very much if you could contact me via email at jverity@bluewater-resort.com so I can discuss the evening with you. Thank you for review and staying with us last weekend. John Verity General Manager

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Additional Information about Blue Water on the Ocean

Address: 291 South Shore Dr, South Yarmouth, MA 02664-5845
Phone Number:
Location: United States > Massachusetts > Cape Cod > South Yarmouth
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in South Yarmouth
#4 Family Hotel in South Yarmouth
Price Range: $115 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Blue Water on the Ocean 3*
Number of rooms: 113
Official Description (provided by the hotel):
Located on 500 feet of private sandy beach on the warm waters of Nantucket Sound, Blue Water is the ideal resort for a family vacation, a romantic getaway, or an extended family gathering. The resort boasts 113 guest rooms and cottages, most with patio or balcony featuring stunning ocean and garden views. Offering food and beverage services in the dining room and lounge, as well as catering for private parties of up to 75 people. Also, our popular beach side Cabana Bar & Grill serves food and drink favorites during the summer season. In addition to the private beach, resort amenities include indoor and outdoor heated pools,basketball court, putting green, and game arcade. Kids’ Klub, a supervised children’s program is offered during summer season along with a full complement of family activities, bonfire nights, fun clowns, magic and pirate adventure weeks and musical entertainment throughout the summer season on a complimentary basis. Open from late April until late October. ... more   less 
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Also Known As:
Blue Water On The Ocean Hotel South Yarmouth
Best Western South Yarmouth
South Yarmouth Best Western
Blue Water On The Ocean Cape Cod/South Yarmouth, MA

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