We arrived at 1pm on Thursday my mother, my 7 year old son and I. We could not check in to our room although it was ready. My son needed to use the bathroom at the pool and I had to clean up an accident before he could use the toilet. The staff was on the computer and the nasty woman was watching game shows on the couch. Over the next two days whenever I went in the office she was watching TV and if the staff at the desk was busy she never asked if she could help. The day of check out we were all packed and ready to go but I told the desk my son was watching TV and we would leave as soon as housekeeping came. He wanted to see the end of the movie. Since housekeeping had not come to our room until 2 or 3 pm on the prior two days , I thought no big deal. The nasty women opened our door and said"well I'm going to charge you another whole day for this." I realize we were late, she was seated watching TV when I told the desk staff we were ready to go and were just watching TV. I did not want to use the bathrro at the pool since on Thursday I neede to clean poop off the toilet seat before my son could use it and on Friday that same bathroom was flooded with water since someone showered there and there was water and hair everywhere.
It is too bad because my extended family(35) people had celebrated my fathers birthday there in 2004 and my father died shortly thereafter. It is a gorgeous location and the rooms are comfortable. This same women gave my two sisters a hard time last year. There were also two couples who complained about this women and said they would never stay there again. Neither will I or my family!
- Official Description (provided by the hotel):
- The Ocean Mist Beach Hotel & Suites in the heart of Cape Cod is located directly on Nantucket Sound with 300 feet of private sandy beach and breathtaking ocean views. Convenient to area restaurants, outlet shopping, specialty stores, historical sites, legendary antique shops, art galleries, and numerous outdoor activities such as golfing, deep sea fishing and biking, this oceanfront resort offers everything you will need for the perfect Cape Cod getaway vacation. The Ocean Mist Beach Hotel and Suites has reopened following a multi-million dollar renovation. All areas of the hotel will be completely renovated and updated to incorporate luxurious furnishings and amenities. ... more less
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- Also Known As:
- Ocean Mist South Yarmouth
- Ocean Mist Hotel South Yarmouth
- Ocean Mist Beach Hotel & Suites Cape Cod/South Yarmouth, MA