This trip was a "girls getaway" and my guests had not stayed in a time share before, so I was excited to show them how wonderful a time share property is. I was thoroughly embarrassed.
I was extremely disappointed with this "Resort". The room was extremely dark and dank, the room had a slight smoky/moldy odor. I looked out my back door/deck and was horrified to find construction equipment! I called the front desk and requested another room, I was put on hold for at least 5 minutes only to be told "We have nothing else, the workers are off on Saturday and Sunday."
Well, Saturday morning at 0800, we were accosted with the sounds of construction drilling and banging. I called the front desk again and was told "We have nothing else". I went to the front desk and begged to be comped a dvd player. My guest opened her window to get some much needed air on the second floor, and there was no screen! That was it. We were so disappointed we only stayed Saturday and Sunday and ran out of there on Monday. Needless to say, my "girls getaway" was not up to par.
The area is beautiful, with lots of things to do, we would have loved to have stayed, but all of our homes were much more inviting and beautiful than this "resort". We finished our getaway elsewhere.
- Official Description (provided by the hotel):
- Nature's Theater of the Berkshires! Nestled in the wooded hills of the Berkshire Mountains in western Massachusetts, the outdoors-oriented resort offers year-round fun. Families especially enjoy year-round swim options at the indoor and outdoor pools, plus sharing a game or two at our 18-hole mini golf course. The Activity Center features an arcade, sports equipment and more, plus our mini movie theater shows family-friendly movies daily at no charge. Adults love our fitness center, Tiki bar and Beartree Bar. Miles of beautiful forest paths run along the nearby Appalachian Trail and tranquil Tanglewood, the summer outdoor performing home of the Boston Symphony Orchestra, which help make the region a popular New England destination. Add in our full-service health club and 18-hole mini golf course, guests have everything they need for a great family getaway at Holiday Inn Club Vacations Oak N' Spruce Resort. ... more less
- Also Known As:
- Oak n` Spruce Hotel South Lee
- Oak n Spruce Resort
- Oak Spruce Resort
- Oak And Spruce Resort