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Red Roof PLUS+ South Deerfield
Ranked #1 of 1 Hotels in South Deerfield
Certificate of Excellence
Wallingford, Connecticut
2 reviews
“Best Place To Stay”
5 of 5 bubbles Reviewed November 4, 2010

Everthing about this hotel was excellent. The pool was big, heated, and clean, the room was big and clean, and the hotel staff were wonderful. I would definelty stay here again. In fact when I am in this area again this is the only hotel I would condsider staying at.

  • Stayed November 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank howdydoody67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedR1, Manager at Red Roof PLUS+ South Deerfield, responded to this review, November 8, 2010
Glad you had a great stay and took the time to tell our travelers about it. We hope that you stay with us again in the future. Have a good day.
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435 reviews from our community

Traveler rating
    198
    125
    75
    24
    13
See reviews for
176
97
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66
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
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English first
Massachusetts
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed October 29, 2010

My husband and I stayed overnight with our dog in Oct. The place had no wash cloths but front desk brought them promptly and they were covered in feces!! The toilet did not flush properly and the bed was uncomfortable. The place was just filthy...I was worried that our dog would catch something...not to mention us. Old and outdated.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Levismomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedR1, Manager at Red Roof PLUS+ South Deerfield, responded to this review, November 8, 2010
I assure our travelers and guests that all of our linen is washed and sanitized. The claim of feces on fresh towels taken off of the shelf in our laundry room, is simply not possible. Our appologies to the guest for the housekeeper missing wash cloths in their room, but I assure them that we clean our rooms and linen following hotel and company guidelines, which include the use of bleach, detergent, and softener.
Having read other comments from a previous survey by this guest, they assumed the whole hotel was unclean due to a stain on a wash cloth. We do attempt to catch and discard any linen that is stained beyond repair, and it is unfortunate that any stained towel may have slipped by, but again I assure our guests, it was not and could not be feces.
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Sao Paulo, Brazil
Level Contributor
80 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed October 18, 2010

The hotel is located in the middle of a wooded area with benches where you can sip a cup of one of several types of delicious coffee available 24 hours a day for guests at the reception. There are coffee shops and restaurants just a few blocks away and food to go right next door. The rooms are huge, comfortable and quiet, with large LCD TV and a good shower. Moreover, there is a large indoor heated pool. The staff is extremely friendly and helpful. I rated it excellent, comparing to others in this categorie: motel type accomodation in a small city. And the prices are more than fair for all you get.

  • Stayed September 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chriscat_br
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 of 5 bubbles Reviewed October 10, 2010

Great location near Historic Deerfield, helpful staff and some good amenities (big screen TV, desk area, good desk chair, microwave and club chair in the deluxe room) but the beds REALLY need to be replaced (or at least the mattresses). Both mattresses in our room were saggy and squeaky and one had the right side several inches lower than the left. There were also odd noises from the roof (HVAC?)

  • Stayed October 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maihankali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
125 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed September 12, 2010

The hotel had good reviews and I was looking for somewhere in Greenfield, MA - but this was closer than Hadley (and had better reviews that the ones in Greenfield!). Everything was just fine, no frills but not at all objectionable -- but the gap under the door to the hallway was sizeable enough so that those who departed at 4:53 a.m. were quite loud.! Luckily, I am usually up by 4:30 - but this might not be the norm for most travelers. Otherwise - a very good stay! No elevator and no automatic doors. A very nice pool area!

  • Stayed September 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank enghien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedR1, Manager at Red Roof PLUS+ South Deerfield, responded to this review, September 13, 2010
I would like to thank you for taking the time out of your day to write a review on your stay. I hope that you choose us again the next time you are in the area.
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Sarasota, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed September 10, 2010

What a dump. Way over priced. Terrible beds. Dirty. Smells like smoke. Avoid at all costs.

  • Stayed August 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ImJCecil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedR1, Manager at Red Roof PLUS+ South Deerfield, responded to this review, September 14, 2010
Judging by our many wonderful reviews, I believe that guests will find that our hotel is not what this reviewer considers a dump. Although, we have not been recently updated, our staff takes pride in maintaining our hotel. We strive to provide excelent service to each and every guest. When an issue is presented to us during a guests stay, we do our best to resolve it immediately. We have taken the guests comment about the bed comfort seriously, and are currently in the process of updating many of our mattresses. We take all guest comments seriously.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NC
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed August 17, 2010

I stayed here for a HS reunion in Deerfield. It was moderately clean and staff was overworked with check ins and phone calls. No coffee in rooms and coffee in lobby was just not great. No iron in room. No breakfast. Someone tried to enter my room at 2 AM. Staff said it was a rowdy crowd. I think it was overpriced, but it was the only game in town. Would I stay here again? Probably not.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sidek1277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedR1, Manager at Red Roof PLUS+ South Deerfield, responded to this review, August 23, 2010
I would like to thank you for taking the time to review your stay with us. We are happy to report that we are looking forward to a new coffee program, which will include not only a new lobby cofee, but also in room coffee makers. We do offer irons and boards and are also looking into installing these in the rooms in the near future. Shopping around you will find that our limited amenities allow us to be priced much lower than other hotels in the area. This time of year the demand for rooms is very high, and we price ourselves accordingly.
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Additional Information about Red Roof PLUS+ South Deerfield

Property: Red Roof PLUS+ South Deerfield
Address: 9 Greenfield Rd, South Deerfield, MA 01373-9618
Location: United States > Massachusetts > South Deerfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in South Deerfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Red Roof PLUS+ South Deerfield 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
Experience Red Roof PLUS+... Adding more WOW to your stay! The rooms at this newly renovated property are 100% Smoke-Free! This Red Roof PLUS+ is located 1.5 miles north of downtown South Deerfield. Close to the Yankee Candle Flagship Store, Bradley Intl Airport (BDL) and the University of Massachusetts, the hotel offers an indoor pool, a coin laundry facility and large flat screen TVs in all rooms. ... more   less 
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Also Known As:
Red Roof Inn South Deerfield Hotel South Deerfield
South Deerfield Red Roof Inn

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