We stayed at a La Quinta Inn in Somerville, Massachusetts from July 28 -August 11, 2010, for 2 weeks. The following are some of our comments regarding our stay:
The woman who cleaned our room could not understand or speak little English so we had to communicate with her by sign language.
Since we were going to stay for 2 weeks, I think that they did not assign us one of their better rooms. Our room was small and irregularly shaped.
The maid who originally cleaned our room said that if we want to have our bedding changed that we should put a La Quinta card on the bed and the bedding would be changed. However, that was for our first day. After that, the only time that our bedding was changed was when the maid was in our room and we asked her to change the bedding. Changing bedding every 3 or 4 days is okay but not once in 2 weeks.
When we complained to the front desk they sent a maintenance man with clean bedding to our room. They expected us to change the bedding, not the maid.
We are two people staying in the room. Shouldn't there be enough towels in the room for two people? One of the towels that we received had a hole in it the size of my big finger.
I cannot verify this, but I believe that our room was never vacuumed during our 2-week stay.
Coffee in room:
Having a coffee pot in our room was a nice touch. However, many times we had to go down to the front desk to get coffee packages and cups. We had to clean the coffee pot everyday; the maid never cleaned it.
The items offered for breakfast were adequate. However, many times we had to wait to use the toaster behind 5 to 8 people. Sometime the toasters would stop working. Later I found out that the toasters would cause a circuit breaker to blow. If there weren't any staff people around the hotel guests would not be able to use the toasters.
The biggest problem with breakfast was the lack of tables and space to eat. Most times we would see people standing with their food in hand trying to eat.
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- Also Known As:
- La Quinta Inn And Suites Boston Somerville
- La Quinta Inn & Suites Boston Somerville Hotel Somerville
- La Quinta Somerville
- Somerville La Quinta