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“Just do lunch” 1 of 5 bubbles
Review of The Pilot House Restaurant & Lounge

The Pilot House Restaurant & Lounge
Ranked #14 of 64 Restaurants in Sandwich
Price range: $10 - $25
Cuisines: American, Bar, Seafood
More restaurant details
Restaurant details
Good for: Romantic, Families with children, Scenic view, Bar scene, Kids, Business meetings, Local cuisine, Special occasions, Large groups
Dining options: Brunch, Drinks, Lunch, Dinner, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Free Off-Street Parking, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible, Wine and Beer
Bourne, Massachusetts, United States
Level Contributor
24 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Just do lunch”
1 of 5 bubbles Reviewed February 12, 2014 via mobile

Love the location, love the staff, love lunch, had one good diner, but had the worst diner I have ever had last Saturday.

Chowder had the consistency of wallpaper paste. It was anyone's guess how long it had been heating and how much flower they added to it. The scallops had the consistency of marshmallows and as gad as I tried I could find ZERO flavor. The garlic whipped spuds were like sawdust but I think sawdust would have been better and the string beans were were as crunchy as pretzels.

It was only 8pm and they were out of prime rib and out of tuna. The table next to us has six people, the waitress came to take their order and announced that they were out of prime rib, 4 out of 6 picked up their menses to pick something else.

Guys don't blow it, you have the location, the staff, people like me who need a local nice place to go.

You don't have to be be everything to everyone in the winter, trim it down, offer a few great items, change it up every weekend in the winter then go back to the full menue when the summer returns. Those of us here all winter understand the problems of staying open and will work with you.

Visited February 2014
Helpful?
1 Thank Fattyknees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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403 reviews from our community

Visitor rating
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    32
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
East Sandwich, Massachusetts
Level Contributor
156 reviews
109 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
“Average Cape Code Seafood Restaurant”
3 of 5 bubbles Reviewed February 7, 2014

One of the best things about the Pilot House (formerly Aqua Grille) is its location adjacent to the Cape Cod Canal and the Sandwich Marina. The enclosed year round wraparound porch is relaxing and offers nice views. In the summer months outdoor seating is also available. It also has a welcoming bar area which is great for munching on appetizers while sipping a drink.

We went to the Pilot House for lunch on a recent Saturday and our server was friendly and attentive. The fried seafood platter was fine, although ordinary. The crab cake appetizer was rather greasy and dark - not the white lump crab with a light crisp cracker coating that I was hoping for.

This restaurant has alot going for it and I really want to like this place - but somehow it always seems to be lacking in some aspect, so is disappointing.

  • Visited January 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Sharon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandwich, Massachusetts
Level Contributor
28 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“New Year Slow Start”
3 of 5 bubbles Reviewed January 7, 2014

The food is usually great. Not to impressed on New Years Eve. Ordered rack of lamb, 25 minutes later the waitress who was very nice said they ran out of lamb. The table next to ours ordered 3 orders of lamb after I ordered and they got lamb. Either the waitress put the order in too late or no communication with the kitchen. Ordered the sea food platter which I have ordered before and was below par and skimpy. I will go back but not on a holiday.

  • Visited December 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank SandwichJohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Disappointed”
1 of 5 bubbles Reviewed December 6, 2013

We started our day at 4am and traveled from Fl to spend the holiday with family in Providencetown. We had dinner reservations so we just wanted a light lunch to hold us over. There were not many places open on Thanksgiving so we were excited when we found The Pilot House! We were greeted by a not too friendly hostess. We told her we just wanted to sit at the bar and have a drink and a bowl of clam chowder. She told us they were only serving a full Thanksgiving day meal. Clam chowder was on the menu so we asked her if could just order a bowl. She checked with management and told us they did not encourage it. Lucky for us we left and found The Bee-Hive Tavern. The tavern and staff were so warm and welcoming. We each had a bowl of clam chowder and split 2 lobster rolls! It was a great meal to start our vacation on The Cape!

Visited November 2013
Helpful?
1 Thank Jennifer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Appleton, Wi
Level Contributor
51 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Great entertainment!”
4 of 5 bubbles Reviewed December 4, 2013

This place is great. They have a see thru bottom bar where fish swim. Also the entertainment is great! There was a of lot of fish on menu as well as other things. Good to go at night.

  • Visited November 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank mslucky123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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