Be very careful if you are thinking about staying here. The unprofessional staff does not keep track of reservations whatsoever. I cancelled the reservation almost three weeks advance (well ahead of their cancellation policy) and they still charged my credit card for the full price of the stay. When I called to notify them of their mistake, they told me it was my responsibility to prove who I had spoken to. The staff was extremely rude and unhelpful when I called to make them aware of their mistake. The reason I cancelled is because there were much cheaper places to stay in the vicinity. I would definitely recommend staying somewhere else.
- Also Known As:
- New Boston Hotel Sandisfield