My husband and I decided to get away on the spur of the moment on a Friday
and chose the Seven South Street Inn in Rockport, MA. Being a busy professional
woman myself, I e-mailed the inn desperately hoping that they had accomodations
for 2 days later - Sunday, Monday and Tuesday nights - I received a prompt response
with what was available and Debbie kept in contact with me right through the reser-
vation process and our time of arrival, not wasting a moment of my precious work
time.. I left the pertinent information via the telephone that was picked up by her
machine while she was helping another guest. I have enormous praise for those dealing with the public when they focus on whom they are helping rather than
leaving people waiting while they take another call or worse still leaving someone
standing there when the phone rings and dashing off to take the call.
This was one of the best customer service experiences I have had and I say this
without reservation. I can't imagine things going any more smoothly.
- Official Description (provided by the hotel):
- The Seven South Street Inn is more than just a Massachusetts Bed and Breakfast. We are one of Massachusetts' best Bed and Breakfasts. When you're with us, you will get the best of both worlds: You'll feel as comfortable as you do at home, while at the same time our attention, first-rate cooking and cozy accommodations will make you feel like you've woken up into the best kind of dream imaginable.When you stay with us, you will be enveloped by our warm, friendly atmosphere. Our grounds are quiet private – there is always a little nook in which to curl up with someone you love, or to spend some quality "you time" with a good book. For relief from the heat of summer, we offer a swimming pool, and if you want to venture away from our grounds during your stay in Massachusetts, we would be happy to make a reservation for you for one of the many car and boat tours available in the area as well as other activities. ... more less
- Reservation Options:
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- Also Known As:
- Seven South Street Hotel Rockport
- 7 South Street Inn