We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (453)
Filter reviews
453 results
Traveler rating
281
96
44
17
15
Traveler type
Time of year
LanguageAll languages
Traveler rating
281
96
44
17
15
Show reviews that mention
All reviews double tree front desk wedding block holiday inn outdoor pool wedding guests business trip nice hotel hotel bar would highly recommend this hotel cape cod great room great place to stay upon check would stay here again beds were comfortable breakfast buffet
Selected filters
Filter
Updating list...
9 - 14 of 453 reviews
Reviewed 4 weeks ago

I was promoted at work and will be traveling more often. I was faced by the age-old decision of predominantly staying at Hilton hotels or Marriott hotels. I was honestly leaning more towards Marriott prior to my stay at Double Tree - Rockland. Shawn was fantastic. Well-spoken, kind, welcoming and funny. He made a huge impact on my decision and I am now favoring Hilton. I’m addition, he let me know that I was the “Guest of the Day”. Nice surprise after a long drive up from Westhampton. The two bottled waters are always nice to have. Thanks, Shawn! @hiltoncorporate, give this guy a raise!!!

Date of stay: September 2019
Trip type: Traveled on business
Thank Oliver M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VK0002, General Manager at DoubleTree by Hilton Hotel Boston - Rockland, responded to this reviewResponded 4 weeks ago

Dear Oliver,

Congratulations on your promotion!

We are so thrilled to receive such a great feedback from you. Thank you for your kind words about Shawn. We shall definitely recognize his efforts appropriately.

Also, thank you for your loyalty to our brand and look forward to welcome you back at the hotel in the not too distant future!

Sincerely,

Vandana Kumari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

A last minute business trip and all the Boston hotels were sold out. A $45 Uber ride brought me to a great Double Tree in Rockland. Clean, nice facility and very friendly service! Denise with room service was very helpful! I will come here again!

Date of stay: September 2019
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
Thank BizTravelor6151970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VK0002, General Manager at DoubleTree by Hilton Hotel Boston - Rockland, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for your valuable feedback! We are happy to learn that you enjoyed staying in our clean and well appointed facility. Thank you for your feedback about Denise's exceptional customer service skills. She is thrilled to hear kind words from you.

Look forward to welcome you back!

Sincerely,

Vandana Kumari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Denise gave us exceptional service during a business meeting tonight. Ask for her! She was sure to replace our beverages promptly and was more than eager to make sure all our needs were met. Give it a try if you are in the area.

Date of stay: September 2019
Trip type: Traveled on business
Thank ScottyG_USA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VK0002, General Manager at DoubleTree by Hilton Hotel Boston - Rockland, responded to this reviewResponded 4 weeks ago

Dear Guest,

We are so happy to hear such a great feedback from you! Thank you for your kind words about Denise. We have shared your feedback with Denise and would also recognize her efforts appropriately.

Look forward to welcome you back in the not too distant future!

Sincerely,

Vandana Kumari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Had Some delicious clam chowder and (rare for me) fish and chips. Denise was an excellent waitress and check was quite easy with Shawn. Large room and good temperature. So far so good on a one night business trip. I would stay here again in the future!

Date of stay: September 2019
Trip type: Traveled on business
Thank paulnichols18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VK0002, General Manager at DoubleTree by Hilton Hotel Boston - Rockland, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for taking the time out to share your valuable feedback!

We are happy to hear that you enjoyed Clam Chowder and fish and chips at our restaurant Conrad's. Also, thank you for your feedback about Denise and Shawn, We have shared your kind words with them.

We appreciate your feedback and look forward to welcome you back!

Sincerely,

Vandana Kumari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2019

Pricey for the stay. When we asked to stay one more night, we would have to move. They did offer almost 50% off for such. Why so expensive to begin with at 222.00 in September! Not like it was in Boston, its a Double Tree!

Date of stay: September 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank SherylB191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VK0002, General Manager at DoubleTree by Hilton Hotel Boston - Rockland, responded to this reviewResponded 4 weeks ago

Dear Shery,

Thank you for your valuable feedback!

We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

Sincerely,

Vandana Kumari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews