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“Best customer service, best value.”

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Four Points by Sheraton Boston Logan Airport
Ranked #4 of 5 Hotels in Revere
Lincoln, New Hampshire
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Best customer service, best value.”
Reviewed February 15, 2014

We were pleasantly surprised by the great service at registration, the comfort of the room, the quality of the breakfast, the excellent shuttle service to the airport, and on top of that the best rate. After the renovations, the look of the hotel is very modern. The japanesse restaurant and bar are a hit, no need to go out of the hotel in the middle of winter. Highly recommended!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anorbien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa C, Starwood Hotels at Four Points by Sheraton Boston Logan Airport, responded to this review, March 3, 2014
Dear Anorbien,
We greatly appreciate your comments, thanks for sharing! We're delighted that we were able to exceed your expectations during your recent stay with us and are glad to hear that you enjoyed our post renovation guest rooms and public spaces. We look forward to welcoming you back soon. Take care!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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496 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Miami Beach, Florida
Level Contributor
92 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed February 14, 2014

Very nice hotel weekend getaway. The check in process was very smooth the front desk staff was very friendly and helpful. The room was very clean love the bed. The bed was so comfortable I woke up late.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BIG1718
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Highland, Utah
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 13, 2014

My wife and I stayed for a week in February 2014. The hotel was convenient to our destination. The room was pleasantly decorated and it was clean. The climate control unit worked well. The tub/shower had dispensers for shampoo, conditioner, and body wash. The hot breakfast was very good. The bed and pillows were very comfortable. If we visit this area again, we will definitely stay at this hotel.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa C, Starwood Hotels at Four Points by Sheraton Boston Logan Airport, responded to this review, February 25, 2014
Dear 39vnd93v093,
Thank you for taking the time to comment about your recent stay at four Points. We're so glad to hear that you and your wife enjoyed your week long stay with us and found our accommodations to be comfortable as well as convenient. We hope to welcome you both back soon. Take care!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mildenhall, United Kingdom
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 25, 2014

We traveled as a family of five, moving through Logan airport.

Starting with the room: The amenities included a microwave, a fridge and a free bottle of water, a smallish TV, a coffee maker, an easy chair and a desk for working, two double beds and a rollaway bed. The carpet and the tiling were a little worn, but the entire space was clean and serviceable.

We booked a family room, and it was at the very end of the ground floor hallway, and is also handicapped accessible. This means that there was no bathtub, but instead a smooth transition across the entire floor. There were three wall-mounted shampoo, conditioner, body wash dispensers, very handy for those who have forgotten toiletries. The hotel was quiet within and well insulated from traffic noise.

Check-in was easy and the staff members we encountered were very happy and enthusiastic. They recommended places to eat, since we arrived right as the Japanese restaurant was closing. The lobby area was spacious and clean, and we passed by the business center with computers for guests.

Breakfast consisted of a reasonable selection of pastries, yogurt, fruit, cereal, and drinks such as cranberry, orange, tea and coffee.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Locutus9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa C, Starwood Hotels at Four Points by Sheraton Boston Logan Airport, responded to this review, February 3, 2014
Dear Locutus9,
We really appreciate your comments, thanks for sharing. We're so glad to hear that you and your family enjoyed our service, accommodations and amenities at Four Points. We look forward to welcoming you back soon. Safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level Contributor
117 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed January 9, 2014 via mobile

It's great at what it does. It's near the airport, good van service, and a free hot breakfast. Not just a waffle maker, an actual real hot breakfast.
Am I coming here on vacation? Probably not. Will I spend my honeymoon here? No.
But for a meeting or repositioning to and from Logan? It's my first choice.

Stayed January 2014, traveled on business
Helpful?
1 Thank ord737fo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa C, Starwood Hotels at Four Points by Sheraton Boston Logan Airport, responded to this review, January 14, 2014
Dear ord737fo,
Thank you for taking the time to comment about your recent stay at Four Points. We're delighted that you enjoyed our location, complimentary breakfast and shuttle service. We hope to welcome you back soon. Safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
saco me
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 8, 2014

We stayed here recently utilizing the park, stay, and fly program. The check in was very easy, polite front desk. The room was okay. Not tiny not huge. There was no remote in the room, we had to request one. The room cleanliness was moderate to good.

They advertise a pool, but when we went to look at it, there was a sign that it is closed for 8 months for repair. No idea how long the sign had been there or how much longer the "repair" will take.

The internet requires a PW which we had to ask for as they did not give it to us at check-in. They also had two computers in the lobby area but neither one seemed to work.

The park, stay and fly worked out good. The shuttle was prompt with courteous driver. The breakfast started too late for us, as we left at 6:30. For an airport hotel the breakfast should start much earlier to accommodate travelers flight schedule. Our car was still there when we came back from vacation, and there was not damage.

We would stay at this place again.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank captaintodd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa C, Starwood Hotels at Four Points by Sheraton Boston Logan Airport, responded to this review, January 24, 2014
Dear captaintodd,
Thank you for taking the time to comment about your recent stay at Four Points. We are delighted that you enjoyed your overall stay and our service. We apologize for the pool closure confusion, the pool was repainted and closed for two weeks post painting. It is currently open. We are sorry that you had problems using the computers in our business center, both are currently working. We hope you'll give us another chance to make this experience up to you. Safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Telford, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 7, 2014

Hotel chosen for airport connection - shuttle bus connection free approximately 4 miles.
Clean comfortable room, highlight of overnight stay was the quality of the hotel restaurant - Japanese steakhouse with fresh food spectacularly cooked at the table, recommended .

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KIA57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa C, Starwood Hotels at Four Points by Sheraton Boston Logan Airport, responded to this review, January 13, 2014
Dear KIA57,
We really appreciate your review, thanks for sharing! We're delighted that you enjoyed our accommodations, shuttle service and hibachi at Bisuteki Japanese Steakhouse. We hope to welcome you back soon. Safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Boston Logan Airport

Property: Four Points by Sheraton Boston Logan Airport
Address: 407 Squire Rd, Revere, MA 02151-4320
Phone Number:
Location: United States > Massachusetts > Revere
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 5 Hotels in Revere
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Boston Logan Airport 3*
Number of rooms: 180
Official Description (provided by the hotel):
The Four Points by Sheraton Boston Logan Airport is located near the Logan International Airport, and Boston's many tourist sites, convention centers, universities, hospitals and sports arenas. ... more   less 
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Also Known As:
4 Points Boston Logan International Airport
Four Points Boston Logan International Airport Hotel Revere
Four Points Hotel Revere
Four Points Revere
Revere Four Points

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