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Reviewed July 8, 2013

we came in at the end of June to do some sightseeing in Boston for 2-3 days. The hotel itself is a really nice and meets the usual high Hampton Inn standards. We love staying at Hampton Inns cause of the price and value. The breakfast was wonderful with lots of options and variety for both hot and cold food. The rooms were impeccable and the service from the hotel was great. The hotel is nicely maintained and we loved staying there

The location of the hotel itself could be in a better place in terms of view around the hotel BUT if u are sightseeing, u aren't going to be in the hotel most of the day anyways. The area is quite safe but it is not in a location u can go for a stroll in the evening if u wanted

The hotel provide a free shuttle to/from the Blue line station at Wood Island.
http://www.mbta.com/schedules_and_maps/subway/

That is SUPER convenient. It is ONE stop from the Airport stop so u can land and take the subway and when u get to Wood Island just call the hotel and they will come and pick u up within 5/10 mins

The Blue Line will take u straight into town and u can do ALL of your sightseeing without needing a rental car.

My ONLY complaint that i had was why, when they drop u off and pick u up from Wood Island,

https://maps.google.com/maps?q=revere+massachusetts&ll=42.380144,-71.022894&spn=0.003206,0.004823&hnear=Revere,+Suffolk,+Massachusetts&gl=us&t=m&z=18&iwloc=A

they cant simply drive into the subway station parking lot to drop you off and pick u up. Would be much more convenient for customers rather than dropping them off on Bennington St and making guests walk. Especially when it rains, it is not the greatest idea to make guests get soaked and wet, especially if they have luggage. i would encourage the hotel to make this one change in their shuttle service. it is a no brainer from a customer service perspective

Other than that one thing, we enjoyed our stay

  • Stayed: June 2013, traveled with family
    • Value
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Thank BoroBandit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2013

I'm o world traveler here but I know clean and comfortable and always hope for both. This place delivered in spades. The beds were extremely comfortable and the linens used were fabulous! A short drive south will get you into the city and a short drive north to explore the shoreline. We did both with ease. You won't regret your stay here.

  • Stayed: June 2013, traveled with family
    • Value
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Review collected in partnership with Hampton
Thank Karen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonlogan, General Manager at Hampton Inn Boston-Logan Airport, responded to this reviewResponded July 9, 2013

Thank you for your kind review of our hotel. We really appreciate the feedback and are thrilled to learn you had such an enjoyable stay with us. We look forward to welcoming you back again soon!

Thank you,

Nicholas Pancoast
General Manager

Hampton Inn Boston Logan
230 Lee Burbank hwy
Revere Ma, 02151
781-286-5665

Nicholas.Pancoast@Hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2013

We were very hesitant to stay at a hotel in Boston. They are all so pricey. We were extremely happy with Hampton Inn Boston-Logan. Having the shuttle was fantastic. We turned in our rental car and didn't drive around Boston. They picked us up and dropped us off at the Blue Line T stop every day. They also took us to a nearby Wendy's and picked us up. We never waited more than a few minutes.

Breakfast was very good. Each day they had a different variety of eggs/sausage as well as sweet rolls, bagels, fresh fruit and hot waffles. Everything was clean an always refilled and fresh. A huge task given their large hotel and numbers of guests.

The area isn't a garden spot but it's what we expected for so close to the airport and T. We actually had a nice view of a tidal marsh and watched a variety of birds every mornning and evening.

We stayed four nights and used the spa three of the four nights. The hot tub was HOT. Just perfect after walking all day.

  • Stayed: June 2013, traveled as a couple
    • Value
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2  Thank Cheryl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonlogan, General Manager at Hampton Inn Boston-Logan Airport, responded to this reviewResponded July 9, 2013

Thank you for your kind review of our hotel. We really appreciate the feedback and are thrilled to learn you had such an enjoyable stay with us. I hope any of our future guests are able to read your review; you have highlighted a few of our many amenities. We look forward to welcoming you back again soon!

Thank you,

Nicholas Pancoast
General Manager

Hampton Inn Boston Logan
230 Lee Burbank hwy
Revere Ma, 02151
781-286-5665

Nicholas.Pancoast@Hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2013

My stay here at the airport was just one night - arriving at 9pm, and leaving at midday the next day. I like Hampton Inns because they are generally reliable, and this one is no exception.

As an example of the reliable service from Hampton Inns, when I got to my room (after a very efficient check in) the air conditioning wasn't working. I went back down to the reception to report this in person, as I wanted to get a drink from the bar. By the time I got back to my room, the maintenance man was there. ten minutes later, the problem was fixed. Very impressive.

The only reason I do not give this hotel a grade of five is that, like many other US hotels, there is a level of hypocrisy in the "green" messaging. There are some great posters in the lift, reminding us all to recycle, and repurpose waste. However, the coffee cups in the rooms and all of the dishes / cutlery at breakfast are single use / disposable and made of plastic or paper. This seems so wasteful - and the greening messages would be much more effective if this obvious waste could be reduced.

  • Stayed: July 2013, traveled solo
    • Value
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Thank Jjaneymo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2013

Arrived on a very hot July evening. Using the park and fly service which is so convenient and worry free. Will be staying here when we return from Europe. The restaurant on main floor has good food and good prices. It's not a big chain so the selection is not extensive. The comp breakfast is impressive with a great selection that will please just about anyone.

Stayed: July 2013, traveled as a couple
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonlogan, General Manager at Hampton Inn Boston-Logan Airport, responded to this reviewResponded July 9, 2013

Thank you for your kind review of our hotel. We really appreciate the feedback and are thrilled to learn you had such an enjoyable stay with us. We look forward to welcoming you back again soon!


Thank you,

Nicholas Pancoast
General Manager

Hampton Inn Boston Logan
230 Lee Burbank hwy
Revere Ma, 02151
781-286-5665

Nicholas.Pancoast@Hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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