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“Excellent stay for business travel”

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Comfort Inn & Suites Boston Logan International Airport
Ranked #1 of 5 Hotels in Revere
Certificate of Excellence
GreenLeadersGold level
Brooklyn, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent stay for business travel”
Reviewed April 8, 2013

I stayed here twice for one night stays while on business in the area and was very satisfied with this hotel. The staff was friendly, the rooms were neat, clean and well-appointed. The breakfast was excellent. I can't compare it to any of the other Logan-area hotels, but there's no need to - all my expectations were met.

  • Stayed March 2013, traveled on business
    • Value
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Helpful?
Thank Trauns322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortRevere, General Manager at Comfort Inn & Suites Boston Logan International Airport, responded to this review, April 9, 2013
Dear Valued Guest,
Thank you for your review on your recent visit with us. I am pleased to see you enjoyed your stay with us. Thank you again for staying with us and we hope to see you again soon-
Sincerely, Katrina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,123 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
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English first
New York City, New York
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 8, 2013

Very nice hotel. Although the neighborhood is not ideal, the staff was very helpful. I like the fact the hotel was very environmental friendly, having a separate bin in the room labeled for glass, plastic, and paper waste; notes to turn of lights, save water, etc...
Also very convenient the restaurant Margaritas is located downstairs so after a 4 hour drive my boys were happy we did not have to go in the car again & look for a place to eat.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank cap1764
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortRevere, Director of Sales at Comfort Inn & Suites Boston Logan International Airport, responded to this review, May 8, 2013
Thank you very much for sharing your experience with us! I'm glad you enjoyed your stay and took advantage of our onsite restaurant Margaritas. We are very proud to be located in Revere right next to the historic Necco candy factory and just a mile from Revere Beach "America's first Public Beach" and the closest open ocean beach to Boston. If you get a chance to stay with us again perhaps we can show you more of our area and all of the fun things to do! We appreciate your comments about our environmental commitment to lessen our impact on the environment with separate recycle trash bins in the room and around the hotel labeled for glass, plastic, and paper waste. We also compost all of our compostable paper plates and potato based plastic like cutlery and food waster from our full hot complimentary breakfast buffet. We hope to have you stay with us again in the future!

Sincerely,
Darrell Smith
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
King's Lynn, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 8, 2013

We were pleasantly surprised by the size and quality of our room, which was very comfortable and well equipped, we had two double beds for the two of us which might have been handy if we'd had a row, but thankfully not...

The reception staff were very helpful at all times, we were allowed to use the free shuttle bus to get to the airport subway every day, and they picked us up from there at the end of the day after a toll free call. This is a real plus if you don't have the use of a car, as the hotel is quite a way from the city centre.

The breakfast was excellent, with limitless supplies of food and coffee, not to mention a choice of fruit juices.

We were a little surprised that the pool didn't have its own changing facilities, but this didn't seem to cause any problems to anyone, so it's hardly a criticism, in fact it's nice to have an indoor pool in what is a budget hotel.

We hope to return to New England next year and we will definitely use Comfort Inns again.

Room Tip: Try to get a room away from the lifts, the top floor is probably the quietest, but provided that you...
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  • Stayed March 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Andrew F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortRevere, Director of Sales at Comfort Inn & Suites Boston Logan International Airport, responded to this review, May 8, 2013
Thank you very much for your comments! I'm glad you enjoyed your stay with us and found our location to be convenient to Boston with our complimentary shuttle making trips to and from the airport train station, which is just 2 stops from Faneuil Hall, Quincy Market, the North End and other famous Boston historical locations. Our indoor pool actually does have a small changing/showering room located just around the corner to the right from the hotel entrance. I'm sorry you didn't get a chance to use it during your stay.

We'll look forward to having you stay with us again next year when you come back to New England!

Sincerely,
Darrell Smith
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
Level Contributor
56 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 8, 2013

On our arrival we had a very warm and friendly welcome. The rooms are spacious and spotless clean.
We requested a room on a high floor away from the elevator when we booked the hotel and everything was set up for us.
It simply was a perfect stay!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Route66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortRevere, Director of Sales at Comfort Inn & Suites Boston Logan International Airport, responded to this review, May 8, 2013
Thank you very much for your comments! I'm glad you enjoyed your stay with us and found our newly renovated rooms to be clean and spacious. We hope to have you stay with us again in the future!

Sincerely,
Darrell
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warminster, Pennsylvania
Level Contributor
94 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 6, 2013 via mobile

Went to Boston for the seminars and stayed here, as usual. The staff was excellent on ensuring that everything was exactly as I needed. The meeting room was setup perfectly. The only problem was getting the people who were attending the seminars there on time! Thanks again for the excellent stay.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank FrankAbbott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortRevere, Director of Sales at Comfort Inn & Suites Boston Logan International Airport, responded to this review, April 29, 2013
Thank you Frank for your nice comments and your continued loyalty! We very much enjoy having you and your seminars here year after year. We look forward to many more years of having you stay with us!!

We'll see you again soon!

Regards,

Darrell Smith
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 4, 2013

Surprised to be charged for a late check out at a airport hotel for $50.00 for 5 Hrs where as we booked the hotel for about $90.00 for a night, this needs serious consideration.

Though it boast of 3 restaurant but we found only 1 working for limited hrs.

The guy at the restaurant was awesome being vegetarian is a difficulty sometimes and thus we carry heat and eat food and the guy helped us serve it from the kitchen although kitchen was closed for service. ( You can seldom find such attitude though)

Breakfast is a good catch here for business / leisure travelers to start the day.

Though they have a indoor pool we were unable to use it being only there for a night.

Service desk / phone is too slow no one picks up phone and u have to try 2-4 times at least.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VJ_SJ_KIWI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortRevere, Director of Sales at Comfort Inn & Suites Boston Logan International Airport, responded to this review, April 29, 2013
Thank you for providing us with feedback from your stay. We are very sensitive to the fact that many of our guests are traveling through the airport and may need to request late checkouts and so we typically offer complimentary late checkouts past 11am until 1pm and then only a $25 minimal fee from 1pm-3pm. If guest's have to stay in their rooms past 3pm the fee does go up to $50 as most likely we will have to have one of our housekeepers stay late to clean the room once the guest checks out, to make sure it's cleaned and ready for the next guest that night. We do however, offer to hold our guest's luggage, so they can checkout out of their room and explore Boston or Revere Beach while they wait for their flight and then return to the hotel and take our shuttle to the airport.

I'm glad you enjoyed our onsite restaurant Margaritas and found them to be helpful in assisting you with your vegetarian needs. You mentioned that you were under the impression we had 3 restaurants. We only have one onsite restaurant, but we do serve our own complimentary full hot breakfast buffet out of our own kitchen.

I hope you'll stay with us again in the future and next time will be able to take advantage of our other amenities like our heated indoor pool and 24 hr fitness center.

Regards,

Darrell Smith
Director of Sales
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Alaska
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed April 2, 2013

I'm very pleased with my choice to stay here. The hotel is extremely well kept, no remodel needed, nice rooms, clean, free parking, free wifi, pool, free airport shuttle and a hot breakfast. There is a well rated, onsite Mexican/American restaurant. Location is residential neighborhood outside downtown Boston, but the big city is accessible by bus or subway. An excellent value!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank The_organizer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortRevere, Manager at Comfort Inn & Suites Boston Logan International Airport, responded to this review, April 5, 2013
Dear Valued Guest,

Thank you so much for sharing feedback regarding your recent stay at our property. We are so glad you enjoyed your stay with us. We pride ourselves on great customer service and making each of our guest stays memorable.

We truly look forward to serving you again in the near future!

Sincerely,
Joe Fiorello- Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Boston Logan International Airport

Property: Comfort Inn & Suites Boston Logan International Airport
Address: 85 American Legion Hwy, Revere, MA 02151-5920
Phone Number:
Location: United States > Massachusetts > Revere
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 5 Hotels in Revere
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Inn & Suites Boston Logan International Airport 3*
Number of rooms: 208
Official Description (provided by the hotel):
At the award winning Comfort Inn & Suites Boston/Logan International Airport we do our best to ensure all of your needs are met. Our exceptional guest services, pristine room condition and cleanliness are just a few reasons we have been awarded the Platinum Award by Choice Hotels International. We are conveniently located just three miles from Boston Logan International Airport one mile from Revere Beach, America's First Public Beach, and just minutes from downtown Boston. As part of our ongoing environmental commitment our 208-room property is 100% smoke free. ... more   less 
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Also Known As:
Comfort Inn & Suites Boston/Logan International Airport Hotel Revere
Comfort Inn And Suites Boston/Logan International Airport
Comfort Inn Revere
Revere Comfort Inn
Comfort Inn Suite Logan Airport

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