I stay at Marriots alot and this is the first one I was in that was horrible. I had 3 spa rooms..we had hubby/I in one room and 2 couples had each of their own rooms. At time of reservation I told receptionist I had my 25th anniversary that weekend and more couples be calling to check-in. One of our friends staying called to change their room to the spa room. They were hung up on not once but twice finally got thru told them they were with my group for the 25th anniversary. Reception had no idea what he was talking about when I was told it was being marked on our reservation. Our room was nice til you looked closely at the jacuzzi and there is a film of I dont know what around the bottom. Great not using that on my anniversary! In our room one small complimentary bottle of water. There are 2 people! The bed was hard as a rock,,,Never had a bed that bad in a hotel. Breakfast included each-day with our room rate and how it was explained made no sense. First morning explained to us coffee small juices muffins and cookies <ya cookies for breakfast> included Hubby asked for a breakfast sandwich he was told not included in our "room rate" Next morning only thing different is now we have to pay for coffee ???????? I didnt get that, We left at 11am saturday for our anniversary party back at 4 and room is NOT made up 5hrs and not done. We were leaving next morning I gave the maid my dirty towels got clean ones and coffee and told them not to bother us and they respected that! We went to the pool that was clean but the pool was freezing but the hot tub was nice and warm. Lastly it had a smell I cant explain it just smelled odd,,,Mansfied Ma has a nice marriot and I will drive the xtra 30mins to stay at a nicer marriot.
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- Also Known As:
- Courtyard By Marriott Raynham Hotel Raynham
- Courtyard Raynham
- Raynham Marriott
- Raynham Courtyard