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Quality Inn
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Reviews (97)
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All reviewsroom was cleansecond buildingwasher and dryercape codrhode islanddesk clerkthe breakfast areafirst floorfamily vacationhotel is locatedgreat place to staycerealmassachusettshousekeeping
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Reviewed August 11, 2013

We popped in here for one night because we are Choice Hotel members. This hotel is close to a busy road so get a room in the back. However, if you want the convenience of getting to the immaculate outdoor pool, then get a room in the front. We just ran the fan/a/c to help cover traffic at night. Not a problem. The morning we were leaving housekeeping was cleaning the overhang that runs along the front with a broom knocking down any cobwebs etc. AND they had a dustpan and were cleaning up cigarette butts and other trash left in the parking lot. The grounds are really well kept and service is great. Fresh towels were put out by the pool in the morning and the chairs had all been arranged nicely from the night before where a party of young families were having a blast. The king bed we had was fantastic and we slept great. Wireless is fine. We'll be going back. We even got a late check out. We went here on our way home from the Cape to extend our vacation and swim. Had a lot of fun.

Room Tip: In back you'll be away from traffic. However, in front you'll be close to the wonderful outdoor pool. Clean grounds very appealing when you drive in.
  • Stayed: August 2013, traveled as a couple
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Thank LetsGoSwimming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina P, General Manager at Quality Inn, responded to this reviewResponded August 16, 2013

Dear Sir,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Sincerely,
Tina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2013

My only 2 issues is the shower had almost no pressure at all. It looked like a new shower head so I don't think that was it. The 2nd is the condition of the family washer and dryer. It could use a good cleaning. As far as the room. The beds were very good. Nice size room. Pool was out front with little privacy but it was nice and the kids enjoyed it. Breakfast was good, fresh and hot. The hard part about keeping everything fresh is you run out of a few items as the fresh items cook. I would rather have that than food setting for hours. Towels were soft. Not plush but soft. Internet was slow. It was very quiet even with several families with kids were on the same floor. The front desk was very helpful. Thanks

  • Stayed: July 2013, traveled with family
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Thank Kev521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2013 via mobile

The only reason to stay is if you have a dog, otherwise not much to talk about. The room was dark and bathroom stinky like it was cleaned with a sour mop. Stay in the front because out back is some kind of low-income housing complex where people hang out all night smoking and drinking. Breakfast is good, waffles, yogurt, fruit.

  • Stayed: May 2013
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Thank Kingkrista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
teju0326, General Manager at Quality Inn, responded to this reviewResponded June 20, 2013

Dear Krista,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at 508-824-8647.
Sincerely,
Tina Patel
164 New State Hwy,
Raynham,Ma-02767

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2013

I made this reservation by phone at hotels.com about 3 hours before we would arrive, But I was trying to make a reservation at the Holiday Inn, but the guy on the phone booked us here instead. A little misunderstanding I guess. I could not cancel that close to check in, so we just kept it.

The lady at the desk was very friendly and helpful. The room stunk a little when we 1st walked in, but it weren't real bad. The room was nice and clean. The tv remote did not work and reported it when we left, I just used the buttons on the tv. The pillows were way to small for our liking, but we dealt with it. The water pressure was a little low, but ok. The breakfast was good for free. I would stay again at a Quality Inn

  • Stayed: June 2013, traveled as a couple
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Thank BrianBo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
teju0326, General Manager at Quality Inn, responded to this reviewResponded June 17, 2013

Dear Sir,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
If we can be of assistance in the future, please do not hesitate to contact us at 508-824-8647.
Sincerely,
Tina Patel
164 New state Hwy,
Raynham,Ma-02767

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2013

We chose this hotel due to its price but noted the mixed reviews. We felt the same. Great location (near highway on/off, near multiple restaurants, but also far enough off the road to be quiet. Positive. The front desk staff was very nice and made a pleasant start. Positive. But the outside of the hotel is very dated and looks sad. Negative. Then we had to cross a puddle of garbage smelling water to enter the interior hallway to reach our room. A big negative, almost to the point of causing us to cancel our reservation. But the room itself was spotless and featured new beds (4 pillows each!). BIG positive. It looked renovated recently, everything worked and looked very nice. Another Positive. The bathroom (a key point for us) was very clean and again well kept. Positive. But the room was also hot, and despite the window air unit running on max cool from 5 PM the room was still so hot that we had trouble sleeping (even on the very soft beds, sadly). The window unit just didn't put out much air, and it wasn't cool at that. Big negative. But the morning wake-up call was made by a person (expected a cold machine), and the friendly wake-up was another positive. We didn't use the pool, but it did look clean and inviting.
Overall we would stay here again, but wish they'd fix the A/C!!!!

  • Stayed: May 2013, traveled on business
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1  Thank DuckFriend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
teju0326, Manager at Quality Inn, responded to this reviewResponded May 13, 2013

Dear John Curran,
Thank you for taking the time to complete our survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at 508-824-8647..
Sincerely,
Tina Patel
164 New state Hwy
Raynham,MA-02767

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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