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“NEVER EVER AGAIN”

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Provincetown Inn Resort & Conference Center
Ranked #10 of 15 Hotels in Provincetown
Reviewed July 14, 2013

I am not one to be quick to write a review about a particular place, but our experience at this place was exceptional. Exceptionally bad. Our family (two adults and three children) stayed at this Inn for a family function. We will NEVER EVER stay there again. First, we not only had to pay half the amount of our stay upon booking (which is understandable because of the high tourism in the area) but we were forced to pay the balance upon check in not even having seen our room! This pretty much secured their payment, regardless of how we found the quality of the room to be. Although the rooms were small, but the main building where some other family members stayed was pretty decent and seemed to have been recently renovated and was much cleaner. Our room and other members' attending this event on the other hand was across the parking lot from the main building in this "other building" where the front had what our kids called "weeds" that were about a foot tall. The building looked absolutely abandoned from the outside. We pulled a heavy rusted metal door that brought us to a filthy, run-down, stained old carpet, old-painted hallway with a series lined-up rooms. We opened the door to our room with double beds, nook in the corner that would serve as the closet (with no door or light) and a big stain on the carpet in the middle of the room. When booking the room, I was told that we would have an ocean view with a "private" balcony. We DID have the ocean view, BUT when we opened the back door to what was supposed to be a private balcony, there sat a couple from the room next door on some patio chairs two feet away from our door!!! There was no "private" balcony, but a common area with lounge chairs where everyone in that building sat facing the ocean. When I pulled down the covers to examine the beds, the sheets had holes in them!!! I truly wish I were exaggerating here. The bathroom was outrageously outdated. The plumbing horrible as the toilet AND the bath tub got clogged on the same day! The screen on the window in the bathroom was dusty and looked like it had not been cleaned in ages. The free breakfast was ok with the waffle station and assorted cereals. The bread was extremely stale and the cut up fruits did not taste fresh. Since it was "free" I guess I can't complain too much. The ONE thing this place has going for them is that most of the staff was extremely pleasant. We were in no way shape or form expecting a luxurious inn, however for the price we paid during this season and based on prior reviews we read, it was our absolute expectation to have a decent updated clean place to stay. We checked out first thing as soon as the family festivities ended and went elsewhere for breakfast.

Room Tip: When booking a room be sure to ask for one that is in the main building which may be cleaner
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  • Stayed: July 2013, traveled with family
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4  Thank J P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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237 - 243 of 523 reviews

Reviewed July 13, 2013

My husband & I have stayed at the Inn a number of times, this year we are celebrating our 10year wedding anniversary and decided to stay at the Inn where we were married. We stayed at the waterview inn room and you can't beat the view, some updates were done but really how much time do you spend in the room during the summer??

  • Stayed: July 2013, traveled as a couple
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2  Thank debbie0927
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2013

Even with the current remodeling, this place is dirty and outdated and very, very expensive / over priced. The bathrooms are tiny and can be barely used by an average sized person, so beware if you have a few extra pounds on your frame. We made reservations well in advance and did not get the room we asked for. We waited for almost 30 minutes for the front desk person to run around the facility looking for the manager. The front desk staff is the height of rude and discourteous whether you talk to them face to face or contact them on the phone.
We were there in April and the on premises restaurnant was closed and all we heard was the banging of the construction crew.

  • Stayed: April 2013, traveled as a couple
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2  Thank Travhd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2013

Just came for a night stay with my mother and we were stunned by how welcoming the staff were to us at check in. They let us check in very early witch was great because of our short stay. we had lunch at the pool witch was very tasty. We normally stay in August but missed the last 3 years so it was great to see all the little changes but still the great unbeatable price. And have arrangements for August with the whole family and can not wait.

Room Tip: Cant beat a water view
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  • Stayed: June 2013, traveled with family
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Thank 560065w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2013

This takes you back to kind of the Mad Men time! The Inn was very clean. Our room was exactly as advertised. It is at the far west end which make things quieter but you do have to walk a bit to get up to the action which was no problem for my wife an I. Would stay there again when we come back

Room Tip: We had the ocean view. 2nd floor which overlooked the pool, the beach and bay.
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  • Stayed: June 2013, traveled as a couple
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1  Thank bearowl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2013

Sorry to say, this place is really bad. Damp, musty, old rooms, old beds, deserted old unused rooms in the main lobby. The pool area is very nice, the views are very pretty. The hotel is at the west end of Commercial St, so it's off the beaten path, and quiet. If you're just looking for a place to crash, and if you don't care about not feeling pampered in any way whatsoever, and you're just looking for a nice pool in good location, this could work for you.

Room Tip: All rooms are extremely dated and musty, if you want a good view, ask for breakwater or cape-tip roo...
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  • Stayed: June 2013, traveled as a couple
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1  Thank RJ R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2013

This review will be the same as every other review. There is not much more to say other than what has been said time and time again. The location can't be beat, but the hotel is suffering. I thought we had booked one of the updated rooms overlooking the beach. The room location was perfect with a porch overlooking the beach and a sidewalk leading to the beach and pool. We were in room 8.

The staff was friendly. The meals we ate in the bar area were good.

The hotel does smell musty as everyone else has stated. The beds were the worst I have slept on at a hotel. Before even sitting on the beds you could see how far the mattresses dipped in the middle. We thought it was funny until we tried to sleep. I spent the whole first night awake debating checking out to spend our second night elsewhere. Ultimately it wasn't worth the hassle. The bedspreads are the cheesy polyester type of the past, not the more modern duvets that get frequently washed.

We had a leak in our bathroom ceiling. The ceiling was bubbled and when the person above showered water dripped and hit the side of the sink. It was pretty nasty getting hit with someone else's shower water while brushing my teeth. It also splashed our toilet due to the proximity of the sink to the toilet. I let the front desk know on the way out. I did not get an "I'm sorry.", just an "Oh, the bubble is back? Thanks for letting us know."

Thought the bathroom appeared recently updated it was not clean. Lots of dust and hair on the bathroom door, toothpaste on the wall--kind of yucky.

We would not come back, but it was fine for what we needed it for. We only stayed two nights, there is no way we would have stayed longer.

  • Stayed: June 2013, traveled with family
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1  Thank ncocacola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Provincetown Inn Resort & Conference Center

Address: 1 Commercial St, Provincetown, MA 02657-1909
Phone Number:
Location: United States > Massachusetts > Cape Cod > Provincetown
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 On the Beach Hotel in Provincetown
Price Range: $85 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Provincetown Inn Resort & Conference Center 2*
Number of rooms: 101
Reservation Options:
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Also Known As:
Provincetown Inn Hotel Provincetown
Provincetown Inn Resort And Conference Center
Provincetown Hotel

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