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“Terrible”

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Ampersand Guesthouse
Ranked #42 of 62 Provincetown B&B and Inns
boston
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Terrible”
Reviewed September 1, 2008

We just returned from what was supposed to be a 4 night stay but turned into a 3 night stay. Let's start with the room - the bed in the room had an old, 4-6 inch mattress. It was so old that there was actually a crease down the length of it. We went to the local hardware store and bought an air mattress to lay on top of it.

The owner showed me the living/dining area of the main house and told me that breakfast was served there. I asked if the guests used the room to sit and read or watch tv. He said, "well, we use it. Most of our guests don't but of course, you're welcome to if you want. Not very encouraging or welcoming. Clearly the room is used by the owners as their living room.

Next, we noticed that there were plastic cups on the gates that blocked the staircases to the rooms and onto the property. Inside the cups were squirt guns. Being naturally curious, we asked what they were for. We were told that they were to be used to stop their dog from jumping on the guests so we were free to squirt the dog whenever necessary.

The continental breakfast consisted of coffee and muffins. Not a problem, except that the coffee was hazelnut and the muffins were chocolate pecan. I don't eat nuts.

We were on the first level of a two level building. The upstairs room had a gate leading up to it that slammed each time the guests entered their room. The gate was just outside the door to our room. We tied a towel around the post to soften the blow so it wouldn't wake us, but each day it was removed.

The second morning we decided to have our breakfast that we purchased around the corner, outside at the only outside seating area - a table with 2 benches. The table was covered with sawdust from the previous afternoon's sawing. We cleaned it and sat down only to listen to the dog crying and barking at the door inside the house. One of the employees of the inn opened the door whereupon the dog came bounding to me. He first jumped on me, then jumped to the other side of the table and put his mouth around the coffee cake we just bought. Needless to say, we had to throw it away.

That night, the upstairs guest and 3 other friends decided to have a loud conversation outside our door, waking both of us from a sound sleep at 1:00 a.m.

We checked out the following morning and lost the money for the last night's stay. When we checked out the owner told us that 80% of their guests are happy with that room. I wish he had told us before we registered, since I don't think 80% is a glowing recommendation.

I would strongly recommend not booking a room here.

Stayed August 2008
Helpful?
3 Thank conversation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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70 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
San Francisco, California
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed June 30, 2008

I had an enjoyable Labor Day Weekend here in 2006. The rooms were a little small, but they were charming. Very clean and the owners went out of their way to make the guests all feel at home. I'm trying to think of anything critical, but really cannot think of anything.

  • Liked — Friendliness; Quiet
  • Disliked — Perhaps the size of the room.
  • Stayed September 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Durak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 31, 2007

We have just returned from our 17th stay at the Ampersand, and, as always, it was the perfect haven for a P-town vacation. Robert and Ken provide not only an architecturally beautiful house, but all the amenities to make one feel at home. The rooms are varied and comfortable, the homemade muffins and coffee are excellent at breakfast, where the conversation and company are a pleasurable way to start the day. The hosts are always ready withn the latest tips on dining and insights into town news. A previous writer commented on some "catty" house rules. These are simply straightforward notes about water usage, always an issue in P-town, which has no natural water supply (which is why Plymouth is "America's Home Town", and not P-town where the Pilgrims landed first!) All in all I would recommend the Ampersand to anybody looking for a relaxing, quiet and friendly place to stay. We're already booked for 2008!

  • Liked — informality, location in town.
  • Disliked — very tight parking
  • Stayed July 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mckdonelan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 6, 2006

I have been coming to the Ampersand for over 12 years and would stay nowhere else. The house is a gem, a spectacular Cap Cod on a quiet street right off Commercial on the west side. The house has been beautifully maintained with a collector's rose garden in the back, espalied fruit trees and one of the best bonsai collections on the Cape. Best of all, Ken and Robert are true gems, perfect hosts, never in your face but always helpful and friendly, which makes the Ampersand feel like a quiet haven, a delightful home away from home.

  • Stayed August 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank cassindc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California, USA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 17, 2006

First, the good: the Ampersand is clean, quiet, nicely located and reasonably priced. The garden is very beautiful.

However: I found the atmosphere to be pretty unfriendly. The hosts are understandably proud of their historic home, and have a right to expect guests to treat it well, but if they're going to open it to paying guests, they need to do more to make them feel like guests and not inconvenient occupants of their rooms. The "Continental Breakfast" consisted of one type of muffin, coffee and juice; no toiletries beyond cheap liquid hand soap were provided; invariably you would be trying to have a quiet breakfast in the living room and you would be quizzed about when they could get into your room to clean it - as if buying "Do Not Disturb/Please Clean My Room" hangers were prohibitively expensive; House Rules were very cattily written, adding to the slightly unpleasant atmosphere; one of the hosts made comments in public about a guest who had just left, which I thought was inappropriate; I know of one example where someone returned to their room in the evening, and was quizzed about their whereabouts, as if he was 10 years old.

SO - the property is fine. The owners should take some courses in hopsitality management.

  • Stayed July 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed September 9, 2005

I agree with "Somewhat Disappointed"...the hosts were anything but friendly; the muffins were ok, but that's all you got; the rules were excessive and unbendable; the pictures on the website must have been taken 15 years ago. On the other hand, the rooms are clean and large; and the house is in a good, quiet location.

  • Stayed August 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed June 5, 2005

Myself and my girlfriend spent the weekend at this Inn. We found the location ideal (close enough to town yet quiet.) The view from the room was refreshing as we could see the bay. The inn keepers were very friendly and helpful, the room was immaculate! I would recommend this inn and am looking forward to our next venture using this inn as our refuge.

Stayed June 2005
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ampersand Guesthouse

Property: Ampersand Guesthouse
Address: 6 Cottage St, P.O. Box 832, Provincetown, MA 02657-1925
Location: United States > Massachusetts > Cape Cod > Provincetown
Hotel Style:
Ranked #42 of 62 B&Bs / Inns in Provincetown
Price Range (Based on Average Rates): $
Number of rooms: 10

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