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“Wonderful birthday getaway!”

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Prince Albert Guest House
Ranked #13 of 62 Provincetown B&B and Inns
Certificate of Excellence
GreenLeadersSilver level
Syosset, New York
1 review
“Wonderful birthday getaway!”
Reviewed October 11, 2012

We love Provincetown, so for my birthday, my husband planned a surprise vacation. Of the many places we've stayed over the years, the Prince Albert Guest House was beyond anything we had previously experienced. There was a feeling of comfort, elegance and relaxation that permeated the premises. The owners make sure that all your needs are met and are very accommodating and sociable. After a day of exploration and activities, it was wonderful to come back to such a warm and inviting place. Shelby, the dog of the house was adorable and kept an eye on all of us. It was very enjoyable to get to know people over breakfasts in the dining room and have a terrific breakfast at the same time. We would definitely return there when we are in Provincetown again, as our stay was memorable and we couldn't have asked for anything more.

Room Tip: We stayed in Room #2, which faced Commercial Street and had it's own screened patio/porch. The...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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257 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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English first
Sandy, Utah, United States
Level 1 Contributor
4 reviews
Reviewed October 10, 2012

This was our first visit to Ptown and we loved the B&B. We stayed in room #2 (I think) it was in the 164 building on the main level facing the street. The owners who were so nice and helped with restaurant suggestions said this was the best room in the place and we have to agree! The view to the courtyard and across the street to the sea was amazing. Honestly the only con about this place was the breakfast.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Holly1770
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OneWorldTravelr, Manager at Prince Albert Guest House, responded to this review, October 11, 2012
We want to thank you for your excellent review but clarify our breakfast! Our breakfast is included and plentiful; served daily from 8:30 to 10:30 AM! Although it is a continental one, it is “expanded” offering: Organic yogurt w/granola and cereal, daily fresh baked muffins, fresh cut strawberries, fresh cantaloupe and bananas as well as fresh blueberries when in season, hard boiled eggs, selection of bagels, cream cheese and breads, Nutella, Premium coffees by Starbucks or Cello hand-roasters from Oregon and Nespresso coffee, cappuccino & lattes, teas AND thick and hot Belgian Waffles that the guests cook allowing them to customize with any of the aforementioned selections. - Stephen Young, Manager
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Portland, Maine, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 8, 2012

My husband and I were celebrating our 4th wedding anniversary(Oct 9th) and we wanted to go somewhere fun and gay friendly. We had never been to Ptown nor stayed in a B&B. So when my husband told me, he had booked the trip for us, I was very excited. We had a chance to see a picture of the room(#10) he chose to stay in. It looked nice online, but when we got there four hours later, what a huge dissappointment. When we walked into the room, the first thing my eyes went to was the old bedding and I don't mean in style, but literally old and stained. The sheets were very old and worn as well. The carpet on the floor was also old and stained. There were cobwebs in every corner of the room. There was a ceiling fan that had piles of dust on every blade. There was a small wooden panel refrigerator that was leaning and did not fit the rest of the room at all. There was nothing that matched the theme unless they were going for a "shabby yardsale" look in a very bad way. I really thought this was a joke and someone was going to jump out and say "you have been punked". No such luck. It was about 7pm when we checked in on a Friday on a holiday weekend so there was no way we could have gone to another place, and from what we saw as we drove in, there were no vacancies. I was heartbroken due to it being such a special time for us. All we could do, was try to make the best of it. They next day we went to explore PTown which was awesome. When we came back to the room, the maid had been in to "clean". Well, we had champagne the nite before. There were glasses provided in the room. When the maid cleaned the room instead of replacing them with clean glasses, she just rinsed them out in the sink and put them back on the table. You could still smell the champagne in them from the nite before. So fast forward to Sunday, checkout time. My husband goes in to return the keys and the manager Steve, relates to him, that they need to remodel the side of the building we stayed in. When I heard that, I was so upset. We are not confrontational people so we never said anything. So this is why I'm righting this review. I will never stay there again. They knew that room was not up to the quality at the price that they charged. This experience is definitely one for the books.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Janetfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OneWorldTravelr, Owner at Prince Albert Guest House, responded to this review, October 11, 2012
We were saddened to see Will Johnson and Ken Walker’s review of their stay in room 10. We stand by our pictures as an accurate depiction of this king room which has the same bed, dresser, mirror, wall art and floor lamp as shown online. A number of returning customers have requested this room year after year so we would like to address the items in the review as follows:

Champagne Glasses - When we asked the housekeeper that cleaned this room, she stated that generally champagne is consumed in one night and she disposes of the bottle and the glasses the following day, but given there was a little champagne left in the bottle, she opted to rinse the glasses out rather than dispose of the champagne/glasses. The housekeeper should have replaced the champagne glasses rather than wash them.

Room Quality – Each of our rooms receives daily maid service unless requested otherwise. This room was checked for cleanliness before the guest arrival by Stephen (mgr), whom noted that he wiped one of baseboards and that he spot cleaned 2 areas of the carpet which completed the cleaning; there were no stains on the comforter (we have plenty of extras and this key during inspection and was not a problem prior to arrival). The carpet was installed two years ago in 2010 and shows slight wear.

Mini-fridge - The wood paneled mini-fridge is an upgraded model (a replica of an old fashioned wooden w/clasp handles). As Ken and Will stated, “we have never stayed in a B&B”, and We therefore believe this was an issue of expectations. We stand by our other reviews in terms of service and cleanliness, and the excellent job our staff does.

Ceiling Fans - I personally cleaned the ceiling fan in this room 4 weeks ago and while it had some normal dust, it was not as described in the review; unfortunately Cape Cod’s dampness and winds require periodic extra cleaning, which is done on a monthly basis as a 10 foot ladder is required due to the high ceilings.

Cleanliness and Service - Are of utmost importance to us. As mentioned above, the room was inspected by the manager whom even knelt down and inspected a baseboard; if a cobweb was found it was NOT in every corner of the room; they are cleaned and inspected between every guests stay. It states on our website and our registration which each guest signs and gets a copy of at arrival (not because of lack of doing but because we want 110% satisfaction), “Please bring any issues of cleaning necessity, or that of personal hygienic needs, to our attention at once so that we may happily accommodate you!” We have our sheets professionally cleaned, provide upgraded linens and thick towels and almost all of our beds are “Westin Heavenly" mattresses.

Pricing and Value – Provincetown is a seasonal resort destination and we are frequently below market on the pricing scale given our location, amenities and private baths in every room! We are apart of the ten member “Distinctive Inns of Provincetown” group and have one of the best locations, patio spaces (front and back) and an unobscured harbor view from our courtyard. Our breakfast is included and plentiful! Although it is a continental one, it is “expanded” offering: Organic yogurt w/granola and cereal, daily fresh baked muffins, fresh cut strawberries, fresh cantaloupe and bananas as well as fresh blueberries when in season, hard boiled eggs, selection of bagels, cream cheese and breads, Nutella, Premium coffees by Starbucks or Cello hand-roasters from Oregon and Nespresso coffee, cappuccino & lattes, teas AND thick and hot Belgian Waffles that the guests cook allowing them to customize with any of the aforementioned selections.

We wish Mr. Johnson and Mr. Walker had brought their concerns to our attention when we checked in with them several times over their stay so we could have resolved their concerns immediately, as is our practice. – Bob Sanborn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston
1 review
Reviewed September 23, 2012

Best place to stay in Provincetown by far! Rooms are nice and are decorated well in an 'upscale colonial" way. We loved the owners who consistently went out of there way to make us at home. We just loved the place!!!!

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kyles1011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level 5 Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed September 11, 2012

I just came back from a few days in Provincetown with a friend of mine. It was actually very difficult to find a hotel room in PTown with two beds in it until I found room number 16 at the Prince Albert. if you're going with a friend and hoping to share a room (it can be expensive there), I would highly recommend this room! The sitting area has a fold out couch and is separated from the main bedroom by a bathroom. It was really perfect for us.

The location is excellent - a short walk to the heart of the main strip, but just a few steps outside so it's not loud at all during the night. The house is charming, the owners and staff were very friendly and the breakfast was great. I thought the waffles were pretty awesome and it was fun to make them. We ate our breakfast outside in the back of the house at a little table and it was really peaceful and relaxing.

I would definitely come back for another stay.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GrammarGirlToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
2 reviews
Reviewed September 7, 2012

2nd year in a row and we're so glad we have decided to make Prince Albert our home whenever we visit P-Town. Steven and Bob are awesome! Everything is always immaculate and the breakfast is exceptional.
See you guys next year!

Room Tip: We prefer room 2 because of the view, but really you can't go wrong in any room
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 45Dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania, United States
2 reviews
Reviewed September 1, 2012

My partner and I have been staying at The Prince Albert for 10 years, and we couldn't imagine staying anywhere else in Provincetown. Stephen and Bob are wonderful hosts. They make you feel right at home and they are willing to go the extra mile for their guests.The rooms are beautifully decorated, and the helpful, friendly staff ensures that all of your needs are met. The front porch is the premier people watching location in town. There is also a beautiful private courtyard in back, complete with a hot tub and lounge chairs. It has a great breakfast buffet, and they provide beach towels if needed. We have recommended the Prince Albert to friends on many occasions.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrianScarpati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Prince Albert Guest House

Property: Prince Albert Guest House
Address: 164 Commercial St, Provincetown, MA 02657-2119
Location: United States > Massachusetts > Cape Cod > Provincetown
Amenities:
Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #13 of 62 B&Bs / Inns in Provincetown
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Prince Albert Guest House 3.5*
Number of rooms: 8
Official Description (provided by the hotel):
Each of our 8 rooms has a private bath, flat LCD TV's, new ductless air conditioning, new windows and mini-fridges plus we have secured WiFi, a computer work station, hot tub AND includes our real Belgian Waffle breakfast w/fresh sliced fruits, organic yogurt and granola, fresh juice, fresh baked (daily!) Muffins, Starbucks coffee, Nespresso Cappuccino's and more! ... more   less 
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