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“Great Location and Nice Facilities”
Review of Sandcastle Resort

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Sandcastle Resort
Ranked #14 of 15 Hotels in Provincetown
Simsbury, Connecticut, United States
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Location and Nice Facilities”
Reviewed August 9, 2013

This is very family friendly resort with sponsored activity's for the kids. They have sandcastle building contests, movie nights in the playroom, and other activities. For the adults they have a exercise room, tennis courts, badminton, basketball, shuffleboard and a spa. There are two pools, a huge outdoor and good size indoor.

We had a great ocean front studio with a slider to the deck overlooking the ocean. The room was clean nicely decorated and well stocked with mini fridge, small stove, pots, pans, micro wave, mini fridge and food storage. We ate dinner out, had breakfast on the balcony overlooking the ocean, and used the microwave to reheat the previous nights left overs, once again having lunch with an ocean view.

Our room had one pull down bed and a pull out sofa sleeper. The bed was comfortable, didn't use the sleeper. There was no AC in the room, but being right off the ocean the room stayed cool. It was nice to stay someplace that didn't have the sealed windows, you could actually enjoy the deck and ocean view. This may not be for all, but we loved it!

The hotel has a small snack counter by the pool where you can purchase burgers, dogs, wraps. They also have themed dinning nights, but we didn't try. We did there all you can eat breakfast on Thursday, and that was very good.

Plenty of shopping in PTown. We got to town via bike (available at the hotel), bus and car. There is also a winery close by and GREAT restaurants. The sandcastle provides discounts to local restaurants with a card, and every place we tried was very good.

We had a great week at the Sandcastle.

Room Tip: If you don't mind not having AC, get a ocean front if you can.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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230 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (75)
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Odense, Denmark
Level Contributor
85 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 6, 2013 via mobile

Stayed here for 2 nights - which was enough.
Location is ok, shuttle bus to town relatively often (though nobody really seems to agree on time when asked).
Arrived early, only to be sent away - or rather before being sent away we first had to witness the manager giving 2 employees a verbal reprimand ( in front of us) - after which she left huffing and puffing.. She didn't even notice that she interupted the girl attending us...
The room was promised at 3 pm - but we didn't get it before 5:20 pm.. And only because we repeatedly came asking. Apparently it was a big surprise that the people in the lobby were waiting for keys.. Even though ALL of us were..
Oh, and then there is an activity board. Good. But it kind of looses the meaning when it's updated at the end of the day AFTER the activities are over!!
Other than this, rooms are fine, pool area is fine.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Soren_Odense
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Provincetown hotels

Fairfield, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 5, 2013

By way of a premium timeshare swap we were given a room with a/c but didnt need to put it on all week. Not their fault. Had nothing but rain from Sunday to Thursday. From there on it continued down hill. Was 2nd floor walkup, no elevator, even for suitcases/bags. Efficiency unit had no counter space. Window screens were missing so mechanic came to put them in. One of the two didnt fit well so bugs were able to get in. Parking lot flooded in rain so were unable to drive in/out thru entrance. Had to use the rear lot, of which our room had a view, to enter the premises. Beach is a long, arduous walk from hotel thru beach grasses, only to find there is no sand. Other Cape beaches faster to get to by car, and swimmable. Resorts' planned activities were shuttered due to weather, like barbeque, pool bar, and some excursions off premises. Probably went on every tour offsite we could find because of the poor weather, ie; wine tasting, orchard & winery tour, lighthouse tour, dune tour, etc. Resort offered a "club discount" book but most of the restaurants in the book were overpriced or under quality and several of them were both.

The resort needs a bit more than a facelift. Room staff was accomodating but front desk staff were difficult to deal with.

Room Tip: Go in August if you want to avoid typical New England coastal weather.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ebagz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, KY
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 28, 2013

Staff is nice...location is great...facilities are trashy. Some basic things: needs paint, new wallpaper, new key system, ELEVATOR, real handicap accessible rooms, new windows, new screen doors --- I had to fight mine every time I wanted to get in my room, a/c in the beachfront rooms (my room was sweltering with just a box fan....no windows...no ceiling fan...I suppose I could have left the sliding glass door open but the deck was shared...not very secure)...new bed spreads...Basically, someone with a ton of $ needs to come in and do a major upgrade.

Room Tip: if you are going to stay here just don't expect much...
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LuckyfromKY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gardner, Massachusetts
Level Contributor
127 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed July 28, 2013

Was given a room with NO AC, but charged for a view of the pool (not ocean). Staff was accommodating and moved me and a friend to another room (parking lot view) With an AC. Room was clean and efficient but VERY small, Thin walls meant you could hear neighbors and people on the stairs. But Price wasnt bad for the location

Room Tip: Make sure it has an AC before you book, and try not to get a room near the main check in area
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DunkinD83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
122 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 17, 2013

The staff were super friendly and very hospitable. If you are looking for a place that is very bare bones than this is the place for you. I only have a couple complaints. There is no Air Conditioning in any of the rooms (although they do supply fan's). And 80% of the rooms are Time Shares and families of children (crying and screaming kids at the pool before 8 am and most of the rooms overlook the pool area) Had some problems with checking in but they fully admitted it was their fault and totally made up for it! I don't know if i would stay here again! I probably would if they invested in putting air conditioning in all their rooms. But I did spend a lot of money for 2 night for what I got.

Room Tip: The lower numbers (like 100-110 & 200-210 & 300-310) are ocean views. All the others are poo...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Finnairmd11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
7 reviews
Reviewed July 8, 2013

There is so much wrong with this place I don't know where to begin. No coffee available before 8 am, then you have to pay for it. Locks and chains on the ice machine. The restaurant is a small take-out window next to the pool with horrible food open only after 9 am. The beach has a massive 2 foot deep mat of black seaweed covering it with no place to lay a towel and no exposed sand except at lowest tide. The rooms are tiny cubicles devoid of furniture except a pullout sofa and Murphy bed (the kind that stores upright inside the wall) which fills up the whole place when down. No air conditioning, which is OK except there are no windows so the only way to get ventilation is to leave the doors open, one of which is right on a busy motel walkway so lots of noise and zero privacy. Also, the door screens are pulled out of their frames and flapping so you are attacked by mosquitos all night, and the management never comes to fix this though they promise to do so. No reading lamps just overhead lighting. Loud obnoxious teenagers hang out and talk under your balcony at night. The worst part is you are stuck in the middle of nowhere, two miles from the nearest store or coffee shop, trapped with nothing to do but watch obnoxious people and wander around a beach with no visible sand but plenty of greenhead flies... We came here via the ferry so it was a huge shlep without a car. No parking worries but Ptown looked like a distant inaccessible island on the horizon.

Room Tip: beach side units have no A/C and are far from front desk, ground floor units seem like security risk...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank viidaloca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandcastle Resort

Property: Sandcastle Resort
Address: 929 Commercial St, PO Box 576, Provincetown, MA 02657-1743
Location: United States > Massachusetts > Cape Cod > Provincetown
Amenities:
Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
#9 On the Beach Hotel in Provincetown
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sandcastle Resort 3*
Number of rooms: 137
Official Description (provided by the hotel):
Sandcastle Resort & Club is an oceanfront resort complex in Provincetown with its own private beach and a variety of one bedroom suites and studios with fully equipped kitchens. It offers a wide variety of amenities, including a discount card that provides guests with 10% discount at over 70 local restaurants, activities and and shops. ... more   less 
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Also Known As:
Sandcastle Hotel Provincetown
Sandcastle Condominiums And Resort

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