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“Great hotel”

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Hampton Inn & Suites Plymouth
Ranked #3 of 9 Hotels in Plymouth
Certificate of Excellence
GreenLeadersBronze level
Reviewed August 24, 2012

My husband and I were in town for a wedding and chose this hotel. Our room was perfect, clean and with a sofa, desk and beautiful bed. The desk called after we had checked into our room to see if everything was to our liking. We were able to get a smoking room which is rare, and it there was great ventilation. So often smoking rooms smell like an old ash tray and smoke stays in the air. In addition, the hotel was located right next to a new shopping mall with great stores and restaurants close to the hotel. Great stay!

  • Stayed: August 2012, traveled as a couple
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Thank spiderwoman_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
smuentes, General Manager at Hampton Inn & Suites Plymouth, responded to this reviewResponded August 25, 2012

Dear Spiderwoman_11,
I am glad you enjoyed our hotel, room and location while in town for a wedding. We appreciate hearing your impressions of our smoking rooms. It is always nice to hear. We are currently the only hotel in Plymouth that still has smoking rooms. Thank you again.

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Reviews (821)
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650 - 656 of 821 reviews

Reviewed August 23, 2012

needed a one night stay our on way to Martha's vineyard and this one fit bill perfectly!! Staff was wonderful, breakfast was great, hotel room super and clean! We used a deal that got us 2 adult tkts to Plymouth Plantation and with that, the price was great! There is an "open" mall across the st with plenty of places to eat if you need to. Can't wait for next stay!

  • Stayed: August 2012, traveled with family
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Thank likesthebeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
smuentes, General Manager at Hampton Inn & Suites Plymouth, responded to this reviewResponded August 25, 2012

Dear Likesthebeach,
What kind words from you, thank you so much. I am happy that we could accommodate you on your way to the Vineyard. It is great that you were able to take advantage of seeing Plimouth Plantation while you were here. Thanks again and we can’t wait for your next stay either!

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Reviewed August 21, 2012

I've had an eye opener. Did you know that when you book a Hilton group hotel through the Hilton group web site, you are actually going through a third party, like, compare the market e.g. This is because, this hotel at least, is a franchise. That means that if anything goes wrong they can start to wriggle, especially if you have pre paid like me.
The room wasn't clean. You could write your name on the furniture(dust), thick fluff had gathered behind the bed where a discarded child's toy lay from previous guests. Pillows were stained with the sweat of those previous guests and the pillow cases were 'slobbered' on. The TV didn't work properly, the light to the side of the bed wasn't working and to top it all off, there were no cups to drink from.
We couldn't leave because we were prepaid. What should we do. We complained and were offered 3 night refund(as is policy) however, this was quickly over ruled and reduced to 1 and then, after much waffle and frankly untruths, it was increased to 2 and an evening meal.
The hotel isn't in a good location, being 8 miles out of Plymouth and in the middle of an out of town retail park with not a lot to do, in fact there isn't a lot to do in the whole area. 5 days would have been enough although, we did have our on going dispute to resolve. Good breakfast and besides one guy, the staff were pleasant. BTW, they have a shuttle into Plymouth but you have to visit the lady in the Tourist Info booth in Plymouth to find this out!!!!!!!!!!

  • Stayed: August 2012, traveled with family
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Thank platinumguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
smuentes, General Manager at Hampton Inn & Suites Plymouth, responded to this reviewResponded August 25, 2012

Dear Platinumguy
I would like to thank you for your feedback. Feedback offers us training opportunities with our staff. I apologize for the inconveniences you had during your stay. Our staff takes great pride in providing a clean, fresh and properly working room for each and every guest. We are 3 miles from downtown Plymouth but Plymouth is the largest town, area wise, in Massachusetts so depending on where you your travels took you we may have been further away than you had planned. Once again, I apologize for your stay not meeting your expectations. I trust you will continue to stay with Hampton Inns and other Hilton brand hotels when traveling.

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Reviewed August 17, 2012

Myself,wife and 7 yr old had a wonderful 9night stay here at the start of August.
Room was very clean and of a good size.Breakfast was a good quality and even though hotel was full a couple of the nights we were there,it was never an issue to get a table.
The hotel was well soundprofed we never heard a thing from other guests.staff were all friendly and had a smile whenever you saw them.
The hotel is next to a mall with a good range of shops, food outlets and a Walmart for supplies
The hotel is 8 mins to Kingston station from where it is a 50 min $9 each way trip into Boston,very easy to do.
20 mins brought you onto Cape Cod, 8 mins into Plymouth,5 mins to a cinema. Just a lovely hotel in a great location.

Stayed: August 2012, traveled with family
Thank YorkCastiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
smuentes, General Manager at Hampton Inn & Suites Plymouth, responded to this reviewResponded August 25, 2012

Dear YorkCastiger,
I appreciate your review or our hotel and am pleased that you enjoyed your 9 nights with us. We take pride in our friendly staff and the smiles they share with each guest. Again, thank you for your kind words. We look forward to the opportunity to have you as our guests again in the future.

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Reviewed August 15, 2012

We stayed here for 3 nights and couldn't have chosen a better place to stay! The staff was very friendly and the hotel was top-notch clean. Breakfast was very delicious, as always. My two children enjoyed swimming in the pool. They offered complimentary shuttle service, but we didn't use it. We missed having fresh baked cookies in the lobby like other Hampton Inns have. The hotel was very convenient to Plymouth attractions, and resteraunts to eat dinner at. Bertucci's was literally right next to the hotel; you did not have to cross any main roads. In summary, we had an excellent stay and we will definitely return next time we are in the area.

  • Stayed: August 2012, traveled with family
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1  Thank Cassia_76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
smuentes, General Manager at Hampton Inn & Suites Plymouth, responded to this reviewResponded August 25, 2012

Dear Cassia_76,
Thank you so much for sharing your kind remarks about the Hampton Inn & Suites Plymouth. I am so glad your children got a chance to swim in the pool and that you found our hotel to be convenient for your stay in Plymouth. I apologize that you didn’t get a chance to enjoy the cookies; they do go quickly. Hopefully we will have some left, the next time you stay with us. Thank you again and safe travels.

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Reviewed August 12, 2012

We arrived here on our way to Cape Cod and we couldn't have picked a better hotel. The rooms are clean, 2 dressers, large writing table perfect for laptop, large closet, iron and ironing board, clean bathroom with large counter space, flat screen tv, quiet AC. Only inconvenience was no mini fridge or microwave. Close to waterfront. Nice, friendly staff. We would definitely stay again!

  • Stayed: August 2012
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1  Thank Exploretheworld11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
smuentes, General Manager at Hampton Inn & Suites Plymouth, responded to this reviewResponded August 17, 2012

Dear Exploretheworld11
Thank you for your survey we are glad you found our rooms clean and comfortable. For future reference although we do not have microfridge in every room we do provide them upon request. We glady can place one in your room upon checkin. Again thank you for your feedback.

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Reviewed August 6, 2012

Stayed here for 2 nights, family of 4, 2 teenagers. The hotel was very clean and comfortable and the staff couldn't have been nicer. Refrigerator in the room was complimentary upon request. breakfast which is included was pretty good. We also used the complimentary shuttle service to Plymouth Harbor. Very convenient and informative friendly driver. I would highly recommend this hotel.

  • Stayed: August 2012, traveled with family
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1  Thank DisneyFansNH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
smuentes, General Manager at Hampton Inn & Suites Plymouth, responded to this reviewResponded August 17, 2012

Dear DisneyFansNH
Thank you so much for your trip advisor as always great to hear good feedback, so glad to hear our shuttle was convinient for you and the driver was helpful and informative. Hope you visit us again in the near future.

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Additional Information about Hampton Inn & Suites Plymouth

Address: 10 Plaza Way, Plymouth, MA 02360-7244
Phone Number:
Location: United States > Massachusetts > Plymouth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Plymouth
#3 Green Hotel in Plymouth
#4 Family Hotel in Plymouth
#4 Romantic Hotel in Plymouth
Price Range: $124 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Plymouth 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hampton Inn & Suites Plymouth Hotel Plymouth
Hampton Inn And Suites Plymouth
Hampton Inn Hotel Plymouth
Hampton Inn Plymouth
Plymouth Hampton Inn

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