We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Drinks”
Review of Chili's

Chili's
Order Online
Ranked #128 of 238 Restaurants in Plymouth
Restaurant details
Reviewed May 5, 2019 via mobile

Stopped in for a couple of drinks Friday night bartender was very attentive nice atmosphere good place to go.

Date of visit: May 2019
Thank april t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (35)
Traveler rating
Traveler type
Time of year
Language

1 - 5 of 35 reviews

Reviewed March 27, 2019

We were on a road trip with our friends and staying at a Hampton inn and suites on Plaza way. This restaurant was in walking distance so we decided to have dinner here one night. We all went for the deal which was three courses for ten dollars. We had clam chowder and a bacon burger washed down with beers and gin and tonics. Our server was very good and attentive. The food was very good value and we enjoyed our evening.

Date of visit: September 2018
    • Value
    • Service
    • Food
Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2018

The food was average but the temperature in the restaurant was so cold (even with jackets on) we only ate half and left. We asked to move table but it made no difference.
Even the front desk staff were shivering and wrapping their t-shirts around themselves.

Date of visit: September 2018
Thank Gill68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DylanT605, Guest Relations Manager at Chili's, responded to this reviewResponded September 12, 2018

We're sorry to learn about your experience at this location, Gill! We absolutely want our customers to feel comfortable while enjoying their meal. We'll be sharing your feedback with our whole team in an efforts to improve. We'd like to speak with you about your visit. Please reach out to us at 1-800-983-4637. Thanks!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2018

We went out early to avoid the crowd. We were greeted immediately by a very pleasant server. My Granddaughter was treated to a coloring menu with crayons........that’s always a big help! We ordered drinks and received them quickly. We ordered our dinner and had fun while we waited. We received dinner and the food was cold. It was on the busier side by now and it was a while before we could let our server know we had an issue. When we let her know she reordered what was cold. She was great about it but by that time, I would have preferred to pass. You only can keep a three year old interested for so long. We had lots of fun but dinner was a disappointment.

Date of visit: July 2018
Thank Carolyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2018

Four of us went on Saturday 3/5/18 and the place was dead but there was a 30 minute wait. There were plenty of open tables but that was not what hit me the most. What hot me the most was that there were people in the restaurant eating and there had to be at least 12 to 15 dirty, disgusting looking tables that in our 40+ minute wait were never cleaned off, never touched. I spoke to the hostess and asked if there was a manager was on and explained why. She said yes and agreed to all I had to say however , never saw a manager and one never came to our table. The filthy tables continued to pile up and it was sickening. We should have left right away but I thought that someone would take charge and clean up the filth that was all around the establishment. They were out of certain items including the endless chips and salsa and it was only 3:40 in the afternoon! Our waitress Jody was just as bad. She came with an attitude that was unnecessary. She was trying to rush us to order and when we found they did not have the chips and salsa she was upset that we did not order something else. The food we got was sub par, tasted odd and the three of us that ordered the fajitas did not fell well within an hour of eating. Two of us had just been there a couple of weeks ago and out waitress was fantastic but we have found that is NOT the norm and again we found that out the hard way. We are done giving this place a chance, watched many people walk out and will go elsewhere in the future. Its a shame. When it first opened it was a nice place for lunch or dinner. Tired of the filth and lack of service and quality of food on our visits. Many other choices in the same area. We will go elsewhere.

Date of visit: February 2018
    • Value
    • Service
    • Food
Thank hippiemoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest Engagemen... T, Guest Relations Manager at Chili's, responded to this reviewResponded March 7, 2018

This definitely doesn't sound like the kind of experience we want to provide, and we're very sorry to hear about the issues with our service and food quality during your recent visit to this location. We will be passing your feedback along to our team in order to improve and would like to speak with you about earning your business back. Please give us a call at 1-800-983-4637 at your earliest convenience. Thanks!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers who viewed Chili's also viewed

 

Been to Chili's? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing