I go to this store at least once a week and I always have a good experience. The staff is very friendly, the coffee, tea and pasteries are always excellent. The store is very clean and there are lots of outlets to charge your laptops and phones.
The 2 drawbacks are that during lunch they only allow 30 minutes of Wi-Fi access so a business meeting at luch can be difficult. The speed of the WiFi is not the best but it sure is nice to be able to get online.