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“Excellent hotel close to Gillette stadium”

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Holiday Inn Express in Plainville
Ranked #1 of 2 Plainville B&B and Inns
Certificate of Excellence
Reviewed September 24, 2012

Our first stay here and a pleasant surprise. We stayed here for the Patriots season opener.

Hotel was 10 mins drive to Wrentham outlets and the same in the opposite direction to Gillette stadium, everywhere was clean, modern and spacious. The rooms were well decorated with a flat screen and HD tv.

We found the staff at the front desk very friendly and always willing to make conversation (mostly about the terrible Patriots game!)

We had a room overlooking the highway and did not find the road noise was any disturbance.

Would definitely stay again.

Room Tip: if you are an extremely light sleeper you should probably ask for a room at the back of the hotel on...
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  • Stayed: September 2012, traveled with family
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Thank Patsuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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118 - 124 of 180 reviews

Reviewed September 4, 2012

The hotel is new and rooms are very nice. The halways are bright and clean. The breakfast was ok. We never saw anybody at the front desk, they always seemed to be in the back room. The outdoor pool was very small, cold and not very clean. Before we made our reservations I asked if it would be heated for the Labour day weekend and was told that it would be. Our 12 year who loves the water didnt go in the pool.

I would recommend you ask for a room away from the hightway as it can get noisy in the morning. Odd numbers face away from the highway.

Only one slowish elevelator and the stairs are not conveniently located.

The hotel is located just off the Intersate and close to Wrentham Outlets.

All in all not a bad property.

  • Stayed: September 2012, traveled with family
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1  Thank buiness10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express in Plainville, responded to this reviewResponded September 27, 2012

Dear buiness10,

Thank you for your feedback. I am pleased that you liked our rooms and hallways. I am sorry for the inconvenience you may have experienced in our outdoor pool facility as well as the elevator service. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. Please accept my apologies for falling short of your expectations. Your business is valued and we hope your future travel plans will continue to include IHG properties.

Sincerely,

Lera M
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 29, 2012

This was a great value ($199 for a w/end night) and location for attending a concert at Gillette. It was an easy drive off the exit from I95 (and also 495 coming the opposite direction). We had no problem getting there and as we were coming through the door, we were greated by a lovely front desk person. I explained that we were there to check in, but needed to find the restrooms first! She said no problem, give me your name I'll have you all checked in when you return. Sure enough, she did as promised and we were all set! Got the keys, information (local) about getting to the stadium, the "when's, how's" which was incredibly helpful. She explained how the back up starts and when to leave the hotel to miss it. The hotel itself is located about 5 miles down Route 1 from Gillette. The lobby is set up really great. Large with enough area (and seating) if there were more than one check in at a time. There was a partition wall in the lobby, with a double-sided fireplace. On the non-lobby side of the wall is the buffet area for morning (free) breakfast and some nice lounging couches and chairs with a large screen t.v. Lots of reading materials as well. We were told to help ourselves to always-accessible teas and coffees. Our room was just as impressive. Nice, VERY comfortable beds, updated decor, large bathroom and great artwork and nice storage areas. One thing of note - and it was just something I thought was great is that there is a padded bench along the side of the wall when you enter for you to sit down and take your shoes off, if you prefer. I thought that was a nice touch, usually the only places to sit are the beds and uncomfortable desk chairs. The desk and chair in this room was actually one of the most comfy spots as well. The only downside to the location was the return trip - with concerts and probably football games as well, upon exiting Gillette, they do not allow left turns onto Route 1. We had to go about 10 minutes out of our way to get to the highway, travel south so we could travel north again to gain access to Route 1 further down the road. Perhaps if I was a local, I could have figured out an alternative way, but for the concert organizers I thought it was a brillian idea! For guests with hotels down Route 1, it's not that easy to get back to your hotel after a concert. All it in all the experience was pretty flawless. The breakfast the next day was very appetizing too. Basic stuff (eggs, sausage, pancakes, cereals, yogurts, pastries, etc) but really good, hot and plentiful. I would highly recommend this hotel for any visit to Gillette.

  • Stayed: August 2012, traveled as a couple
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Thank njmack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2012

The hotel is extremely clean, the beds are very comfortable and there is a choice of pillows either firm or soft. The breakfast is typical of the hotel chains offering breakfast included. It was always promptly refreshed and an abundance so you wouldn't go away hungry. The location of the hotel is excellent, you are only minutes away from Wrentham premium shopping, the Gillette stadium and as I found out about 20-30 minutes (traffic depending) from the South Shore Mall in Braintree. The wonderful staff helped us with the many questions we had about the area, told us the best routes to take for our destinations and when to travel to avoid traffic. The hotel staff were very helpful and most of all friendly. We would highly recommend this hotel and will stay there on future visits.

  • Stayed: August 2012, traveled with family
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1  Thank cisco08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2012

Super clean hotel. Rooms are nicely decorated and bed very confortable. We even have 2 kinds of pillow (one soft & one hard) to satisfied everybody needs. Service at reception was excellent. Wifi available in room but slow. Free breakfast, a lot of variety but missing fresh fruits and healthy food( had banana but were green). Excellent location at 5 minutes drive from the Wrentham outlet mall and close enough to Cape Cod & Boston.Would go back any time.

  • Stayed: August 2012, traveled as a couple
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1  Thank Gilbert13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2012

I was very impressed by the cleanliness of this hotel. It's in a great location. Kind of in the middle of just about everything. The staff was very friendly. I'm truly not a fan of hotels but honestly...... this one exceeded my expectations! I would highly recommend this hotel.

  • Stayed: July 2012, traveled with family
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1  Thank DiannaLK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2012

The hotel is clean, staff very friendly and the hotel is perfectly located (8min drive) from Wrentham Outlet mall)

Breakfast could be a bit better, but overall a nice stay

  • Stayed: July 2012, traveled solo
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Thank Miranna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express in Plainville

Address: 164 Washington St, Plainville, MA 02762-1302
Phone Number:
Location: United States > Massachusetts > Plainville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Plainville
Price Range: $113 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express in Plainville 3*
Number of rooms: 60
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Also Known As:
Holiday Inn Express In Plainville Hotel Plainville

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