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“Acceptable, nothing special.”

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Best Western Plus Berkshire Hills Inn & Suites
Ranked #3 of 8 Hotels in Pittsfield
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed September 11, 2013

The hotel is a standard Best Western, clean, with the style and class usual for the chain.

Its’ pros: 1) Reasonable price and availability in the high season; 2) Free Wi-Fi, 3)Free and nice breakfast.

Cons: 1) Soundproofing could be better; 2) Some minor annoyances like a leaking AC somehow couldn’t get fixed for two days, maybe it is just incidental, of course; 3) No pool (would be nice in the Berkshires in summer 4) More importantly, the location. The hotel is several miles away from Berkshire’s main roads and placed somewhat inconveniently to main attractions.

In brief, acceptable, but nothing special. If you are looking for lodging with true Berkshire flavor, stay in one of the historic inns or B&Bs of Lee or Lenox. If you just want standart room in convenient location, check out one of the chain motels along Rt 20, or at Crown Plaza in the center of Pittsfield.

  • Stayed: August 2013, traveled with family
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Thank B_2NewHampshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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422 - 428 of 514 reviews

Reviewed September 3, 2013

I have never (that I remember) stayed in a Best Western, but this stay would have me do it again. The proprietor was at the desk, a lovely Indian young man, who lent us one of his corkscrews for our trip to Tanglewood and answered all our questions. I loved that they used natural paper supplies at breakfast, but breakfast was nothing to be excited about for us since we're vegan and eat mostly organic whole foods. We had a fridge so took care of ourselves. The hotel was SUPER clean and quiet and we slept great.

  • Stayed: August 2013, traveled as a couple
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1  Thank kmbump
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

My stay was very comfortable. My room was very clean, everything seemed new. The staff was extremely curtious & professional. but the cooked breakfast food I have to say was horrible, sorry! The eggs were very soggy as was the sausage, the flavor was terrible, did not taste like real eggs or sausage at all! The bacon tasted like plastic. Outside of the breakfast food, everything was excellent, I would definately stay again.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Best Western
Thank Lorie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2013

Nice, very nice. Front desk and breakfast room were our only contact with staff as this was a Tanglewood trip. Nice family, well maintained property, great location. This trip was for a stop on vacation. Next stays will be for business. Lucky to find new friends in the Berkshires.

  • Stayed: August 2013, traveled as a couple
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Thank cabrep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2013

We stayed for two nights while attending Tanglewood in July with friends. Nothing fancy, but also nothing untoward or objectionable. Fairly well-operated and clean with average appointments, bored-but-pleasant-enough staff and...that's pretty much it. Decent value for no frills. Price is to be expected for this area. Nearby Pittsfield has enough to offer to warrant staying closer to the town center, though.

  • Stayed: July 2013, traveled with friends
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Thank Matty2999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2013

When we arrived we were a little put-off by the Small lobby - but this hotel is HUGE on service and a wonderful, totally helpful , smiling staff. The rooms were GREAT- they were huge, very clean and lovely. The only drawback I can think of is that the bathroom was not very large. The sink is outside the bathroom, which is nice, but the bathroom itself is just a tad tight. It's not on the main drag, but only less than 5 minutes up a side road - which makes it very quiet, without the traffic of a main road to hear. - worth the extra few minutes to get to.

  • Stayed: August 2013, traveled with friends
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Review collected in partnership with Best Western
Thank Joan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2013

Stayed here for a trip to Tanglewood. The location is perfect, a quick 20 min. back road drive to Tanglewood. The hotel is as clean as any I've been in so highest marks for that! And the service was very friendly. We asked for some extra linens which were brought right away and the people at reception couldn't have been nicer or more friendly. The free breakfast had lots of choices including eggs, make your own waffles, cereal, etc. It was a perfect hotel for our stay and I would definitely stay here again if in the area.

Room Tip: We stayed in a "family suite" which was perfect to accommodate all 6 of us but beware it o...
See more room tips
  • Stayed: August 2013, traveled with family
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Thank Kim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Berkshire Hills Inn & Suites

Address: 1350 W Housatonic St, Pittsfield, MA 01201-7514 (Formerly Best Western Berkshire Hills Inn & Suites)
Phone Number:
Location: United States > Massachusetts > Berkshires > Pittsfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Pittsfield
Price Range: $87 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Berkshire Hills Inn & Suites 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
The BEST WESTERN Berkshire Hills Inn & Suites proudly offers 59 spaciously appointed guest rooms each complete with microwave, refrigerator, 37-inch LCD television with HBO® and high-speed Internet access. Guests will wake each morning to a delicious complimentary hot breakfast. This Berkshire hotel's additional amenities include an exercise facility, whirlpool suites and fireplace suites. Business travelers will appreciate the quality meeting facilities as well as our business center. ... more   less 
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Also Known As:
Best Western Berkshire Hills Hotel Pittsfield
Ramada Limited Hotel Pittsfield
Ramada Pittsfield
Pittsfield Ramada

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