I recommended this restaurant located at the Crowne Plaze in Pittsfield to colleagues that wanteed to meet for a breakfast meeting. I understood that they had a menu based breakfast but come to find out it was buffet and terrible. There was nine of us and we had the dining room to ourselves which should have been an indication. There was no instruction by the waitstaff that it was a buffet, so we waited for menus. Finally, when we figured it out, we found gelatin like scrambled eggs, bacon, sausage, home fries, and a cold breakfast pizza made of biscuit, ham, cheese and maybe some creamy type substance. I thought they may have a fresh selection of fruit but they had a nasty bowl of mixed fruit that was unappetizing, containers of yogurt, some make your own toast and a selection of juices. $12.99 a person. Lousy. I am embarassed I recommended it. I am writing a note to my collegues to apologize. I imagine if you are staying here and need quick bite before heading out for a busy day, it may be OK, but would urge you to pass and head a block down on North Street to On a Roll for breakfast, or Nook and Cranny, or even a breakfast burrito from Hot Harry's would leave you more satisfied than this super quiet, dimly lit, mass produced (for whom I do not know), cafeteria breakfast. Shame on you, Crowne Plaza. Breakfast sucks.