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“Excellent food.”

One West Restaurant
Ranked #66 of 179 Restaurants in Pittsfield
Cuisines: American
Restaurant details
Reviewed February 11, 2012

Located in the Crowne Plaza hotel you would expect this restaurant to be a typical hotel quality place. Well - OK - you are next to the pool and the bar circles around most of it but it is quiet - even when full (unless there is a sports game on the television and a lot of people at the bar watching it) and the atmosphere is comfortable. The staff is extremely friendly and they are comfortable describing the food. If they don't know what something is they find out for you and let you know. The Chef is usually around and will come out and talk to you as well if you want. There usually is a special at lunch and another one at dinner in addition to the regular menus. Last year, during a snowstorm I ended up spending over a week there due to having to be at the hospital for daily treatments. The service made me feel very comfortable and their attentiveness and willingness to go the extra mile for dietary restrictions was beyond the call of duty. So even if you aren't staying at the hotel you might want to still visit the restaurant for lunch or dinner.

Thank PAWeissenstein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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21 - 22 of 22 reviews

Reviewed January 30, 2012

We wandered into One West after a charity auction held at The Crowne Plaza. We split an appetizer of fried mushrooms, a salad, and a turkey club. All food items were excellent, well-presented, and very generously portioned. Waitress was very cordial and efficient. Service from the kitchen was rather slow, however. I would eat here aain, as long I was not in a hurry.

    • Value
    • Atmosphere
    • Service
    • Food
Thank CFCamper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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