I'll give the positive first:
* WiFi works when I leave my room.
* Hot water arrives in about five minutes.
* Lobby areas and guest room bathrooms look like they have been updated in the last ten years.
Now the bad:
* Crappy WiFi reception inside the guest room.
* Terrible service at the breakfast room. The two staff members ignored me completely for fifteen minutes while I stood there. I counted 16 tables filled with trash and food left-overs of customers who had finished half an hour earlier. No one bothered to clean the tables off. The staff failed to keep the buffet full of food. Imagine going up to the buffet for the first time and not having anything to select - empty food trays.
* WORST OF ALL: Life safety features like fire doors at emergency exit stairwells are broken. The door handles are falling off. This is crazy!!! If the building burned and the handles fell off, people can die.
Definitely don't go to this hotel. Use the power of the free market to shut this place down. The place needs to fail so that someone else can come in and manage it correctly - and SAFELY.
- Official Description (provided by the hotel):
- The Holiday Inn Hotel and Suites Boston - Peabody is conveniently located between Downtown Boston and Logan International Airport and the historical coastal towns North of Boston. Whether you are enticed by the quaint seaport villages of nearby Salem, Gloucester, and Marblehead or the excitement of Boston's Faneuil Hall Marketplace, Freedom Trail, and Fenway Park, the Holiday Inn Peabody is the ideal location to experience all that New England has to offer. Our hotel is now completely smoke-free and renovations are scheduled for completion later this spring. This Boston North Shore hotel will feature 183 newly refurbished guestrooms, including 20 two-room suites. All rooms and suites are equipped with 27' televisions and high speed Internet access. Suites include kitchenettes with mini-refrigerator and microwave and living area with sleep sofa. Unwind in our indoor pool, outdoor courtyard or work out in our fully-equipped fitness center. When hunger strikes, Carrabba's Italian Grill where you can enjoy a casual dinner in a warm, festive environment, the menu offers a variety of freshly made dishes cooked to order in a lively exhibition kitchen. For meetings and social events, our flexible meeting space can accommodate groups from 5-450 people. Ample free parking is available for cars as well as buses. Enjoy ease of access from I-93, I-95, Logan airport (BOS), and Boston's many area colleges for graduation weekends. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Priceline, IHG, TripOnline SA, Hotel.de, Cancelon, getaroom.com and HotelQuickly so you can book your Holiday Inn Hotel & Suites Boston-Peabody reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Hotel And Suites Boston-Peabody
- Holiday Inn Peabody
- Peabody Holiday Inn