Like most other Horriday Inns, this one failed to meet expectations. The hotel was old (a Holiday Inn trademark), the room door flimsy, and the door lock mechanism practically falling apart. The door frames have no padding between the door and frame, so one can constantly hear slamming and vibrating doors.
No hot water one morning, so had to take a shower with freezing cold water.
The desk chairs have no back support, recline so far that they feel like a mechanical bull, are not adjustable, and are totally unacceptable for anyone who needs to sit and do work for more than five minutes. I can't understand why a hotel would buy 100+ desk chairs that were probably expensive but designed by a complete idiot. A simple, standard, black, fake leather manager's chair can be purchased for under $40 and is actually comfortable.
Most hotels (e.g. Residence Inn, Fairfield Inn, etc.) have 24 hour free coffee and tea, but of course Holiday Inns are too cheap and run down to have this.
Some of the towels were obviously dirty, and the sink had several pieces of hair in it when I checked into the room.
Internet was incredibly SLOW.
Some of the housekeepers were nasty.
To sum up, this was a hotel that disappointed my expectations and did not meet the everyday business traveler's standards for cleanliness, comfort, and convenience.
- Official Description (provided by the hotel):
- The Holiday Inn Hotel and Suites Boston - Peabody is conveniently located between Downtown Boston and Logan International Airport and the historical coastal towns North of Boston. Whether you are enticed by the quaint seaport villages of nearby Salem, Gloucester, and Marblehead or the excitement of Boston's Faneuil Hall Marketplace, Freedom Trail, and Fenway Park, the Holiday Inn Peabody is the ideal location to experience all that New England has to offer. Our hotel is now completely smoke-free and renovations are scheduled for completion later this spring. This Boston North Shore hotel will feature 183 newly refurbished guestrooms, including 20 two-room suites. All rooms and suites are equipped with 27' televisions and high speed Internet access. Suites include kitchenettes with mini-refrigerator and microwave and living area with sleep sofa. Unwind in our indoor pool, outdoor courtyard or work out in our fully-equipped fitness center. When hunger strikes, Carrabba's Italian Grill where you can enjoy a casual dinner in a warm, festive environment, the menu offers a variety of freshly made dishes cooked to order in a lively exhibition kitchen. For meetings and social events, our flexible meeting space can accommodate groups from 5-450 people. Ample free parking is available for cars as well as buses. Enjoy ease of access from I-93, I-95, Logan airport (BOS), and Boston's many area colleges for graduation weekends. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Hotel And Suites Boston-Peabody
- Holiday Inn Peabody
- Peabody Holiday Inn